“Turner and Shah have crafted a pragmatic guide for marketers,big and small, to use social media to grow a business. Readers will find practical examples and illustrations in detail or easily scanned through the text. Most importantly, the authorsaddress accountability: As marketers must show return onmarketing investment, Turner and Shah create a detailedframework to effectively implement and measure social mediato generate value for a firm.”
—Chad Mitchell,
IBM Global Business Services and formerPrincipal Analyst, Forrester Research“Reshma Shah and Jamie Turner have written a practical, down-to-earth guide on how to make money on social media, withthe emphasis on practical and down-to-earth. I welcome andrecommend it.”
—Al Ries,
marketing consultant and coauthor,
War in the Boardroom
“There are a lot of reasons I like this book, but I’ll give you justtwo now: First, I like its no-nonsense approach to connectsocial media and your business goals. And second, it doesn’ttoss around too many ridiculous acronyms, jargon, or business-speak (which is a pet peeve of mine). Instead, it’s written in anaccessible voice and engaging style.”
—Ann Handley,
Chief Content Officer, MarketingProfs, andcoauthor,
Content Rules: How to Create Killer Blogs, Podcasts,Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business