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Table Of Contents

WHAT ARE THE BENEFITS?
PULLING,NOT PUSHING
COACHING ATTRIBUTES AND QUALITIES
A FIVE-STAGE MODEL OF COACHING
2Setting Up
CHOOSING WHO TO COACH FIRST
INITIATING CONTACT
AGREEING PARAMETERS
RIGHT TIME,RIGHT PLACE
SETTING GROUND RULES
3Building Rapport
ASKING QUESTIONS
LISTENING
ACTIVE LISTENING
DEMONSTRATING EMPATHY
DISCLOSING
4Assessing the Situation
LEARNING TO CHALLENGE
IDENTIFYING A LONG-TERM GOAL
ESTABLISHING THE STARTING POINT
UNDERSTANDING THE IMPACT ON OTHERS
5Providing Feedback
PREPARING TO GIVE FEEDBACK
CHOOSING RESPONDENTS
GATHERING FEEDBACK
GIVING NEGATIVE FEEDBACK
GIVING POSITIVE FEEDBACK
ELICITING REACTIONS TO FEEDBACK
6Making Changes
GENERATING IDEAS AND MAKING CHOICES
PROVIDING RESOURCES
AGREEING TARGETS
OVERCOMING OBSTACLES
HELPING PEOPLE TO LEARN
CHECKING PROGRESS AND CELEBRATING SUCCESS
7Developing Your Coaching Skills
REVIEWING YOUR COACHING PERFORMANCE
AVOIDING PITFALLS
COACHING ON A DAY-TO-DAY BASIS
DEVELOPING YOURSELF
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Coaching People

Coaching People

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Published by ETERNALSOUL

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Published by: ETERNALSOUL on Feb 05, 2011
Copyright:Attribution Non-commercial

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05/21/2012

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