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Table Of Contents

1. Introduction
2.2 Mobile handheld devices
2.3 Positioning techniques
2.4 Summary
3. Human interaction with mobile devices
3.1 Mobile contexts of use
3.2 User interaction with mobile devices and applications
3.3 Mobile usability
3.4 Personalisation
3.5 Context-awareness
3.6 Summary
4. Mobile service concepts – history and future visions
4.1 Mobile Internet
4.1.1 Wireless Application Protocol (WAP)
4.1.2 i-mode
4.1.3 Mobile Internet usability
4.2 Location-based services
4.3 Mobile service business
4.3.1 Mobile service markets
4.3.2 Business models for mobile services
4.4 Future visions of mobile service concepts
4.5 Challenges to user acceptance of mobile services
5. Related research
5.1 Approaches to study user acceptance of technology
5.1.1 Human-centred design process
5.1.2 Technology Acceptance Model
5.1.3 Innovation Diffusion Theory
5.1.4 Hype cycle of technologies
5.2 Studies on user acceptance of mobile devices and services
6. The research framework
6.1 The research approach
6.2 Technology Acceptance Model for Mobile Services
6.3 The case studies
7. Design implications for user acceptance
7.1 Perceived value
7.1.4 The services need to provide utility, communication or fun
7.1.5 Summary
7.2 Perceived ease of use
7.2.1 Clear overview of the service entity
7.2.2 Fluent navigation on a small screen
7.2.3 Smooth user interaction with the service
7.2.6 Facilitating momentary usage sessions on the move
7.2.7 Context–aware multimedia access
7.2.8 Design for device and network variety
7.2.9 Summary
7.3 Trust
7.3.2 Measurement without estimated accuracy is of no use
7.3.4 The user needs to feel and really be in control
7.3.5 Summary
7.4 Perceived ease of adoption
7.4.2 Disposable services for occasional needs
7.4.4 Summary
7.5 Summary of design implications
8. Service providers' point of view
8.1 The hype and flaw of mobile Internet
8.2 Integrating business networks for location-aware services
9.1 Wider views of the human-centred design process
9.2 Towards value-centred design
9.3 Adapting to faster development processes
9.4 From laboratory to the field
10. Conclusions and discussion
10.1 Back to the research questions
10.2 What could have been done otherwise
10.3 Future directions
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user acceptance of mobile technology P566

user acceptance of mobile technology P566

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Published by LoveMicro

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Published by: LoveMicro on Feb 06, 2011
Copyright:Attribution Non-commercial


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