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Portsmouth Annual_Report_ 2009/10

Portsmouth Annual_Report_ 2009/10

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Published by parkingeconomics

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Published by: parkingeconomics on Feb 06, 2011
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Portsmouth City Council Parking Section
Annual Report2009/10
Table of Contents
3 Foreword from Traffic and Transportation Executive4 Customer service4 Technical4-5 Residents parking5-6 Disabled badges and bays6 Parking Investigations
Removal and disposal of vehicles
6-9 Abandoned Vehicles and statistics9-11 Unlicensed Vehicles and statistics12 Enforcement
Statistics, financial information and performance
12-16 Penalty notice statistics16 Appeals17-22 Financial performance23 Contact Details
Foreword from Traffic and Transportation Executive 
Welcome to Portsmouth City Council’s annual parking report for the year 2009/2010.The issue of parking in Portsmouth is an often contentious one. Along with parking management and staff, I am committed to making sure that whatever is done in the field of parking in Portsmouth is done with the best interests of the community at heart.As with most council services, we need to take into account the needs of residents, as well as those of the visitors and the businesses that keep Portsmouth alive and well. It is a juggling act for me as the responsible cabinet member and the officers in the service. This report will hopefullhelp you to see how we achieve this, and how in the main we are successful.The parking operations team does many things besides issuing penalty charge notices, and I invite you to read more about them in the report. But due to the very nature of parking and its enforcement remit, many of us may well fall foul of its powers from time to time and receive a penalty. If you do, try to remember that the staff that issued it are human and deserve respect just as much as everybody else. I do understand the frustration of getting a penalty, but you can appeal, and enforcement officers cannot cancel penalties once issued, so venting your frustrations at them cannot achieve anything.
On the subject of penalties, I would like to dispel one myth. Our parking officers are not on a bonus system, and all income goes into the council’s budget, to provide services for city residents. The service, like others in the council, has challenging times ahead as we deal with a greatly reduced budget while still meeting the needs of our residents.I hope you find the report interesting and informative. Please feel free to contact me or the parking operations manager, Michael Robinson, if you would like more information or have any questions. You will find our contact details at the back of this report.Councillor Jason Fazackarley 
Cabinet Member for Traffic and Transportation 
Portsmouth City Council.

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