Professional Documents
Culture Documents
January 2011
About Vyopta
• General
o Leadership team previously co-founded software company acquired by
Oracle
o Serving many Fortune 500 organizations
o Develop innovative software applications that video-enable and optimize
business processes
o Awarded “11th of Top 50 Fastest Growing Companies in Central TX”, 2010
• Vyopta Products
o vControl®
o vAnalytics
o vAdapt Suite
• Cisco Development Partner
o Integrate with Cisco TelePresence, Digital Signage and UC Platforms
www.vyopta.com 2
Key Challenges faced by Cisco Resellers
Sales Services
• Increase revenue without • Deliver exceptional
sacrificing profit customer experience
o Bonus: Accelerate sales of o Provide simple video access
Cisco products to support
• Differentiate from • Reduce costs of services
competition o Reporting and analytics for
o Offer unique and high value MSP services
solutions o Customer support
www.vyopta.com 3
vControl®
Vyopta vControl®
Standard User
• Simplify user experience with Cisco
video endpoints
o Click-to-call and easy control of select
features on Cisco MCU
Professional User
o Reduce complexity of room systems
• Enable multimedia compositing
• Integrate with:
o Vyopta vAnalytics to measure utilization
by user of shared and personal video
endpoints
o Vyopta vAdapt to support video
concierge services for conference rooms
• Operate on Microsoft Windows and
Apple iOS devices
www.vyopta.com 5
vAnalytics
Vyopta vAnalytics
Measure key performance indicators and mine relevant data to continually
optimize organizational performance for best outcomes when using video
communications
Corrective Directive
Efficient Optimized
7
vAnalytics - How it Works
Collect wide variety of data for varied users
Standards Compliant
Endpoints
Video
Data Cisco Tandberg Management
Infrastructure
UC Systems
UC +
Analytics Business
Voice Voice Telephony Users
Data Systems Engine
Vyopta vAdapt
Suite
Business Financial/
Technical
Data Operations IT Sys
Users
Client Hierarchies
www.vyopta.com 8
vAnalytics Lite – How it Works
Capture relevant utilization data and automate processing, creation and delivery of
customer reports
Standard Reports
Cisco TMS
Flat File End Users
Data
Polycom Analytics
CMA Flat
File Data Engine
Other
www.vyopta.com 9
vAdapt Suite
Vyopta vAdapt Suite
www.vyopta.com 11
Vyopta vAdapt On-Demand Access Solution
with Cisco TelePresence and Digital Signage
Customer @ Point of Experts @ Virtual Office Location(s)
Service
• Vyopta finds 1st
available expert
• Vyopta enables
Vyopta kiosk presenting PC
solution information
- OR -
Vyopta displays
customer commercial
English
www.vyopta.com 13
Key Capabilities of Vyopta vAdapt Solution
www.vyopta.com 14
Business Analytics and Reporting to Maximize
Performance
Statistics by Queue/Agent/Kiosk
Point-of-Service Survey Results
www.vyopta.com 15
SOLUTION DELIVERY OPTIONS
www.vyopta.com 16
Vyopta Solution Delivery Options by Product
SW License
Product Cloud Service (On-premise @
Client Site)
vControl Services Yes --
vControl Server (Enterprise Edition) -- Yes
www.vyopta.com 17
Why Partner with Vyopta
www.vyopta.com 18