Professional Documents
Culture Documents
ON
AT
Submitted By:
Mona Bansal
Ansal Institute of Technology
Enrollment No.:07-AIT-MBA-80
1
CONTENTS
Chapter V – Annexure
Chapter VI - Bibliography
2
PREFACE
This study is undertaken as a requirement for the award of two years full time degree in
“Masters of Business Administration” from Ansal Institute of Technology (AIT),
Gurgaon (Haryana)
The study was carried out under the guidance of Human Resource Department, HERO
HONDA Gurgaon.
The purpose of this study is to know about the ‘various employee involvement activities and
Work environment facilities and their impact on employee’s performance, motivation and
satisfaction level at HERO HONDA, Gurgaon.
3
It may take just formality to deference and hallucinate net of heightened words, to express
Gratitude in favour of a teacher, or an institute but the fact is somewhat different that the
feelings of an obliged heart cannot be put on papers. Always there remains a lot to say but
want of words too. I would like to thank my college for providing this opportunity to prepare
this valuable project.
4
EXECUTIVE SUMMARY
2. Formulation of Objective:
3. Literature Study:
4. Hypothesis:
Null Hypothesis: Work environment of the plant & Employee’s Involvement in the
various activities affect the employees to increase their efficiency.
Alternative Hypothesis: There is no affect on the employees & it does not increase
their efficiency.
5. Research Methodology:
Need for the study: To know employee are involving or participating in the
organization’s activities, from the work environment of the company
employees are happy or not.
Research Design: Exploratory Research
Sample Design
• Universe: Employee’s (Finite)
• Population: Gurgaon
• Sample Size: Grid-51 employees; questionnaire-205 employees
• Sample Unit: Hero Honda
Scaling Technique: Likert Scale
5
6. Sampling Design: Stratified Sampling (The population is stratified into a number
non overlapping subpopulation or strata.)
7. Collection of data:
Primary data: Through Survey
• Personal interview (Help Desk)
• Questionnaire
Secondary data:
• Internet
• Journals
8. Execution of the project: 20% of the permanent employees were taken in various
department i.e.
• Engine Assembly: 26
• Frame Assemble: 40
• Maintenance Department: 20
• Production & Engineering Department: 10
• Aluminum Phase: 25
• Paint Shop: 15
• Weld Shop: 15
• Steel Phase: 15
• Press Shop: 5
• Gear Phase: 16
• Heat treatment: 5
• Tools & Equipment: 6
• Safety & Environment: 3
• Final Inspection: 4
9. Analysis of data:
• Coding the entire data in Excel Sheet
• For Grid - used perceptual map
• For questionnaire – Column, SPSS: One-Way ANOVA (Line), Pie-chart
10. Hypothesis Testing: For testing the hypothesis correlation is used for Questionnaire
– II. In which it correlate one factor with other factor, or in other words one
variable is dependent and other one is independent.
6
Chapter I – The Company
INTRODUCTION
Hero Honda Motors Limited, based in Delhi, India, is the world's largest manufacturer of
motorcycles. Hero Honda is a joint venture that began in 1984 between the Hero Group of
India and Honda of Japan. It has been the world's biggest manufacturer of 2-wheeled
motorized vehicles since 2001, when it produced 1.3 million motorbikes in a single year.
Hero Honda’s Splendor is the world’s largest selling motorcycle. Hero Honda currently rolls
out from its three globally benchmarked manufacturing facilities. Two of these are based at
Dharuhera and Gurgaon in Haryana and the third state of the art manufacturing facility was
inaugurated at Haridwar, Uttrakhand in April 2008.These plants together are capable of
producing out 4.4 million units per year.
7
1.1 COMPANY PROFILE
“Hero” is the brand name used by the Munjal brothers in the year 1956 with the flagship
company Hero Cycles. India's Hero Group and Japan’s Honda Motor Company merged in
19th Jan 1984. Japan has not only created the world's single largest two wheeler company but
also one of the most successful joint ventures worldwide.
During the 80s, Hero Honda became the first company in India to prove that it was possible
to drive a vehicle without polluting the roads. The company introduced new generation
motorcycles that set industry benchmarks for fuel thrift and low emission. A legendary 'Fill
it - Shut it - Forget it' campaign captured the imagination of commuters across India, and
Hero Honda sold millions of bikes purely on the commitment of increased mileage. Over 19
million Hero Honda two wheelers tread Indian roads today. These are almost as many as the
number of people in Finland, Ireland and Sweden put together.
Hero Honda has consistently grown at double digits since inception; and today, every second
motorcycle sold in the country is a Hero Honda. Every 30 seconds, someone in India buys
Hero Honda's top -selling motorcycle - Splendor. This festive season, the company sold half
a million two wheelers in a single month-a feat unparalleled in global automotive history.
8
VISION
Hero Honda had a dream of making motorcycles that would touch and transform the lives of
their customers by giving them a mode of transport that was fuel-efficient, comfortable and
environment friendly. One that would enhance their efficiency at work, enable them to share
moments of joy with their families and add up to a better quality of life.
In a scenario where the customer had a few choices, their vision was to offer the highest
quality at a reasonable price, to meet their customer’s expectations, and to exceed them.
Behind the success of Hero Honda, is the saga of teamwork. In the new millennium, they
stand committed to innovation, to change, to achieving breakthroughs… to moving forward
in the new century, while retaining the values that have been like a beacon in this journey
thus far.
MANDATE
• Be a world-class manufacturer.
• Be a market leader.
• Provide highest level of customer satisfaction.
• Achieve excellence through teamwork.
• Create enduring relations with stakeholders.
9
Company Details
10
KEY MILESTONES
Milestones
1984 • Hero Honda Motors Limited established in joint venture with
Honda Motors of Japan, to manufacture motorcycles.
1985 • 1985 Arrival of the 100 cc Hero Honda Motorcycle.
1991 • 1991 Hero Honda receives National Productivity Council's Award.
• Hero Honda Glamour won NDTV Profit Car India & Bike India
Awards 2006 for up to 125 cc of the Year.
2005 • Hero Honda's chairman, Mr. Brijmohan Lall Munjal was presented
with the "Padma Bhushan," a prestigious award from the Indian
11
government.
2004 • Hero Honda awarded as the best governed company in the private
sector from the Institute of Company Secretaries.
GROWTH
12
Hero Honda experienced great growth throughout its early days. The Munjal family started a
modest business of bicycle components. By 2002 Hero Group had sold 86 million bicycles
producing 16000 bicycles a day. Today Hero Honda has an assembly line of nine different
models of motorcycles available. It holds the record for most popular bike in the world by
sales for its Splendor model. Hero Honda Motors Limited was established in joint venture
with Honda Motors of Japan in 1984, to manufacture motorcycles. It is currently the largest
producer of Two Wheelers in the world. It sold 3 million bikes in the year 2005-2006.
Recently it has also entered in scooter manufacturing, with its model PLEASURE mainly
aimed at girls. HUNK is the latest offering from the HHML stable.
100 CC BIKES
13
CD 100 (100 CC) CD SS (100 CC)
100 CC SCOOTERS
125 CC BIKE
150 CC BIKES
14
GLAMOUR (150 CC) GLAMOUR FI (150 CC)
223 CC BIKE
15
HERO HONDA MOTORCYCLES/SCOOTERS
Model Capacity Production Ratio(Q1/2007)
Hero Honda Achiever 150 CC 0.35%
Hero Honda CD Dawn 100 CC 23%
Hero Honda CD Deluxe 100 CC -
• Glamour 150CC
150CC
8%
• Glamour - FI
• Splendor + 100CC
44%
• Super Splendor 125 CC
• Splendor NXG
Hero Honda CBZ X-TREME 150CC 5%
KEY POLICIES
16
At Hero Honda, their goal is not only to sell people a bike, but also to help them every step
of the way in making their world a better place to live in. Besides its will to provide a high-
quality service to all of its customers, Hero Honda takes a stand as a socially responsible
enterprise respectful of its environment and respectful of the important issues.
Hero Honda has been strongly committed not only to environmental conservation
programmers but also expresses the increasingly inseparable balance between the economic
concerns and the environmental and social issues faced by a business. A business must not
grow at the expense of mankind and man's future but rather must serve mankind.
"We must do something for the community from whose land we generate our wealth."
A famous quote from Worthy Chairman Mr. Brijmohan Lall Munjal.
There are basic policies which are used by HERO HONDA, Some are -:
To study and analyze the effectiveness of Employee Involvement and Work Environment.
17
• To map the perception of employees towards various Employee Involvement
activities
• To find the impact of Employee Involvement activities in the organization.
• To study the various work environment facilities of the organization.
• To analyze the Work Environment facilities for the employees.
Secondary Research
EMPLOYEE INVOLVEMENT
Employee involvement is making employees to work with not only with their minds
and bodies but also with ‘HEARTS’. When somebody puts heart and soul into work, he
creates a congenial atmosphere where organizational and individual goals can be
achieved more effectively.
18
employee involvement practices tend to take place at individual or workgroup level,
rather at higher decision making levels.
• Processes or programs designed to fully integrate employees into our organization in a
positive way so they feel part of the team.
o Commitment
o Satisfaction
o “Say, Stay, Strive”
o Creativity
o Idea generation
o Participation in planning
o Decision-making & continuous improvement activities
19
Forms of employee involvement
• Direct
• Indirect
Direct forms of involvement are where employees are in some way directly involved in their
immediate place of work, whereas indirect or representative participation is where some
notion of a representative structure is involved. Common forms of direct employee
involvement include team briefings, suggestion schemes, job enrichment, job design,
autonomous working groups, quality of working life programmes and attitude surveys.
Indirect forms of participation include works councils, quality circles, board representation,
involvement groups and task forces.
Hero Honda involves their employee by doing various activities in the company. They
engaged employees in their work by some attributes, from which employee feel as part of
the team. Employee Involvement is the key to success. These are:
Suggestion Schemes
Cross Functional Teams
External Competition: Participation in international & national competition
Participation in various internal competitions like debate, speech, poem, slogan.
Reaching out to Families.
Plant Library – Adhayan
20
Work Environment
The purpose of work environment is to establish and maintain physical working conditions
and to provide resources that allow individuals workgroups to perform their efficiently and
without unnecessary distractions.
21
Establishing an effective work environment begins with identifying the physical
environment and resources needed to perform committed work. An appropriate physical
environment and personal workspace are provided for individuals and work groups to
perform their assigned responsibilities. Improvements to the effectiveness of the work
environment are identified and prioritized. Within reasonable boundaries, high priority
improvements are implemented. Environmental conditions that would degrade or endanger
the health or safety of the workforce are eliminated. Distractions in the work environment
are identified and minimized.
Hero Honda is committed to safety and health of its employees and other persons who may
be affected by its operations. They believe that the safe work practices lead to better business
performance, motivated work force and higher productivity.
They create a safety culture in the organization by:
Integrate safety and health matters in all our activities.
Ensuring compliance with all applicable legislative requirements.
Empowering employees to ensure safety in their respective work places.
Promoting safety & health awareness amongst employees, suppliers and contractors.
Continuous improvements in safety performance through precautions besides
participations & training of employees.
Quality Policy
Excellence in quality in the core value of Hero Honda’s philosophy. We are committed at all
levels to achieve high quality in whatever we do, particularly in our products and services
which will meet and exceeded customer’s growing aspirations through:
Environment Policy
22
They are committed to demonstrate excellence in their environmental performance as
continual bases as an intrinsic element of our corporate philosophy.
Integrate environmental attributes & cleaner production in all our business processes
& practices with specific consideration to substitute of hazardous chemicals where
viable & strengthen the greening of supply chain.
Continue product innovations to improve environmental compatibility.
Comply with all applicable environmental legislation & also controlling our
environmental discharges through the principals of “ALARA” ( as low as reasonably
achievable)
Institutionalize resource conservation in particular in the areas of oil, water, electrical
energy paints& chemicals.
Enhance environmental awareness of our employees, dealers & vendors, while
promoting their environment in ensuring sound environmental management.
2.2 Methodology
Research Methodology
23
Research Design ------ Exploratory Research
Likert Scale: A measure of attitudes designed to allow respondents to indicate how strongly
they agree or disagree with carefully constructed statements that range from very positive to
very negative toward an attitudinal object.
2 – Disagree 4 – Agree
In stratified sampling, simple random sub samples are drawn from within different strata
that are more or less equal on some characteristic.
Different strata were formed on the basis of department wise in which different grades were
taken in the organization.
LC – LK Operator
24
E1 – E2 Junior Staff (Supervisor, Junior Officer)
From the different strata mentioned above, analysis was done. Department - wise analysis,
Grade - wise analysis, and overall analysis.
• Primary Research (open ended) questionnaire, one to one interaction with employees’,
help desk.
• Secondary Research (internet, books, journals, reading material from HHG)
understand the topic, HHG culture, & processes.
25
From Aprox.dept
Departments strength strength %
Engine Assembly: 7 111 6%
Frame Assembly 8 204 4%
Maintenance Deptt: 3 65 5%
Production & Engineering Deptt: 5 40 13%
Aluminum Phase: 7 143 5%
Paint Shop: 3 88 3%
Weld Shop: 3 88 3%
Steel Phase: 3 82 4%
Press Shop: 2 22 9%
Gear Phase: 3 87 3%
Tools & Equipment: 2 33 6%
Safety & Environment: 1 5 20%
Final Inspection: 2 21 10%
Heat Treatment 2 23 9%
Total 51 1012
4% 4%
2% 13%
4%
6%
4% 15%
6%
6% 6%
6% 10%
14%
26
Appropriate
20% from department
the strength & %
Departments strength
Engine Assembly: 26 111 23%
Frame Assembly 40 204 20%
Maintenance Deptt: 20 65 31%
Production & Engineering Deptt: 10 40 25%
Aluminum Phase: 25 143 17%
Paint Shop: 15 88 17%
Weld Shop: 15 88 17%
Steel Phase: 15 82 18%
Press Shop: 5 22 23%
Gear Phase: 16 87 18%
Tools & Equipment: 6 33 18%
Safety & Environment: 3 5 60%
Final Inspection: 4 21 19%
Heat Treatment 5 23 22%
205 1012
sampling division(n=205)
1% 2% 2% 13%
3%
8%
2%
7% 21%
7%
7% 10%
12% 5%
Primary Research
27
Chapter III – Collection & Analysis of Data
This chapter deals with the analysis of data or in other words, is the main body of the
project. The feedback was taken from the employees by conducting the survey, making the
respondents to fill the questionnaire (Annexure-I, Annexure-II). The respondents gave
various suggestions during the survey that helped us in the analysis.
• Department wise
• Grade wise
• Overall analysis
28
Questionnaire-I
Discriminant Analysis
Perceptual Map
1
nd
2 Quadrant Fun/enjoyment 1st Quadrant
Teamwork
0.8
Knowledge
Relaxation
Participation
0.6
Self-develop Decision-making
ment
Phy. Activ.
Family
Involvement 0.4 Creativity
CFT’s
Motivation
0.2
Quality
circle
Library
0
-1.2 -1 -0.8 -0.6 -0.4 -0.2 0 0.2 0.4 0.6 0.8
Festivals
Morning Suggestion
-0.2 Meeting Schemes
activities attributes
29
3.2 Data Analysis
In 1st Quadrant attributes, which are covered in circle, are moving around to CFT &
Quality Circle is fully satisfied by the employees.
From Activities:
Quality circles, CFT’s, Suggestion schemes, Morning stand up meeting, Library, Festivals
all these activities are doing well, from these-employees are satisfy but dis-satisfied from
open house, picnic/tours.
From Attributes:
Employees’ getting Knowledge, Self-development, Team work, Participation, Awareness &
Motivation they all are moving around these activities but somewhere lacking from decision-
making & family involvement.
Recommendation:
• Employees’ are not aware about the open house, so programs should run by the
organization to give them proper knowledge.
• Family involvement, picnic/tours is necessary.
Suggestions:
30
Questionnaire-II: CODING
Descriptive Analysis
Department Wise
Note:
SCALE
1 Strongly Disagree
2 Disagree
4 Agree
5 Strongly Agree
DEPARTMENT
S&E Safety & Environment
EA Engine Assembly
MD Maintenance Department
HT Heat Treatment
PS Press Shop
WS Weld Shop
SP Steel Phase
PS Press Shop
AP Aluminum Phase
FI Final Inspection
GD Gear Department
FA Frame Assembly
31
1. Following areas of organization are cleaned regularly: I.e. floors, benches/chairs & passages
Cleanliness
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
Paint/Varnish
2
1
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
Disinfectants
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
32
4. Sweepers employed for keeping the washroom clean are performing their duty well
5 4.5 4.3
3.9 4 3.8 4.0 4
4
3.7 3.6 3.6
3.0 3 2.8
Perform
2.7 duty
3
Rating
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5 4.6 4.5
4.2 4.2 4.1 4.2 4.1
4 3.7 3.7 3.5
3.2 3.1 Detergents
2.9 2.8
3
Rating
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
4.6
5.0 4.3 4.4 4.2 4.3 4.4 4.5 4.2
w aste
4.0 3.5 3.6
2.8 3.2 3.0
3.0
2.7
Rating
2.0
1.0
0.0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
33
7. There is adequate ventilation facility for circulation of fresh air
5
4.3
4 4.1 4.0
4 3.7
3.7
3.5 3.5
3.1
3 2.5 2.6 2.8 2.4 2.6
Rating
ventilation
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
deptt
5
4.3 4.3 4.2 4.3
3.8 3.8
4
3.4 3.4 3.3
2.8 2.8
3 2.5 2.5
Rating
temperature
2 1.6
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5 4.5
4 3.8 3.9 4.1
4 3.6 3.8
3.2 3.1 3.1 3.1 3.2 2.9
3 2.4
Rating
aviod inhalation
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
34
10. There is sufficient space for every worker at the work place
5
4.2 4.4 4.3
4 4.2 4.0 4.0
4 3.7 3.6 3.7 3.5
3.4
3.1 2.9
3
Rating
space
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
6
4.7 4.8
5 4.4 4.4 4.5
4 3.9 4 3.9 3.9
3.7 3.5
4 3.3 3.4
Rating
3 lighting
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
3 w ater
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
35
13. There is facility of cold drinking water during hot weather
14. Drinking water points are placed away from prohibited places
15. There is suitable place for keeping workers clothing (locker room)
36
16. There is proper first-aid & medical services
5
4.2 4.0 4.2 4.3 4.5 4.4
3.7 3.9 4.1 3.7
4 3.4 3.5
3.2
2.8
3
Rating
first-aid
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
subdzed rate
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5 4.4
4.2 4.3 4.3
3.9 4.0 3.9
4 3.7 3.7
3.3 3.2 3.2
2.9
3 2.6
Rating
quality
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
37
19. There is rest area around your workplace
4.8
5 4.5 4.3 4.3 4.5 4.5 4.2
3.7 3.7 3.7 3.7
4 3.4 3.2 3.2
3
Rating
rest area
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
4.6 5
5 4.3 4.5 4.4 4.6 4.5
4.3 4.3
3.8 4.0 4.0
4 3.3 3.7
3
Rating
uniform
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5
5 4.5 4.5 4.5
4.2 4.2 4.3
3.9 4.1 4.0 4.2 3.9
4
3.3 3.4
3
Rating
shoes
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
38
22. There is a comfortable work environment at your workplace
w rk envrm nt
5 4.3 4.4 4.4 4.5 4.4 4.3
3.7 3.8 4.0 3.9
4 3.4 3.5 3.2
2.7
3
Rating
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5 4.7
4.3 4.2 4.1 4.4 4.3
3.8 3.8
4 3.7 3.6 3.7
3.2
2.7 2.8
3
Rating
complain
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5 4.4 4.4
4.3
4.1 3.9 4.1 4.2 4.3 4.1
3.8
4
3.4 3.2 3.3
3
2.8
Rating
CFT's
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
39
25. There should be an introduction of new activities by CFT
5 4.5
4 4.2 4.1 4.1 4.3
3.6 3.7 3.8 3.6 3.8
4
3.0 3.1
3 2.4
Rating
intro
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
4.8 4.6
5 4.5
4 4.1 3.9 4.2 4.1
4 3.5 3.6 3.7 3.5
3.2
2.9
3
Rating
motivate
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
5 4.5
4.3
4 4 3.9 3.8 4.0 3.9 3.9
4 3.4 3.6 3.5 3.5
3 2.4
Rating
efficiency
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
40
28. You are satisfied with suggestion token gifts
5
4.4 4.2
4 4.1 4.1
4 3.6 3.8
3.5
3.3 3.3 3.2 3.4 3.2
3
Rating
2.3 gifts
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
library
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
30. Employees get equal chance to participate in the employee involvement activities
4.5
5
4 4.2 4.3 4.5 4.3 4.3 4.1
3.7 3.6 3.6
4 3.4 3.5
2.9
3
Rating
partciptn
2
0
S&E EA P&E MD HT PS WS SP PS AP FI T&E GD FA
Deptt
41
These departments are not satisfied with various factors i.e.
Engine Assembly is the main department that is not satisfied with the work
environment of the company & they are not involved in the employee involvement.
42
Grade Wise
Means Plots
1. Following areas of organization are cleaned regularly: I.e. floors, benches/chairs & passages
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
43
5.0
4.5
4.0
3.5
3.0
2.5
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
4.4
4.2
4.0
3.8
3.6
3.4
3.2
3.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
4. Sweepers employed for keeping the washroom clean are performing their duty well
44
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5. Sweepers use detergents for cleaning the toilets
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
45
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
7. There is adequate ventilation facility for circulation of fresh air
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
46
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
9. There is a proper arrangement to avoid inhalation of dust etc.
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
10. There is sufficient space for every worker at the work place
47
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
14. Drinking water points are placed away from prohibited places
49
5.0
4.5
4.0
3.5
3.0
2.5
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
50
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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18. Canteen serves quality foodstuff
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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20. The company timely provides uniform
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
21. Pair of shoes timely given by the company
5.0
4.5
4.0
3.5
3.0
2.5
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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22. There is a comfortable work environment at your workplace
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
23. There is complaint resolution procedure in the company
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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24. Following CFT's are working in the company at satisfactory level
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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26. Employee involvement activities motivate the employees
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
56
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
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30. Employees get equal chance to participate in the employee involvement activities
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH LI LJ LK C2 C4 E1 E2 E3 E4 E5 M1 M2 M3 M4
GRADES
Now we analysis grade wise, where some grades are not agree with some factors.
58
LE Disagree
Overall Analysis
Q1. Following areas of organization are cleaned regularly: I. e. floors, benches/chairs, & passages
Frequency Percent Cumulative Percent
Strongly disagree 22 10.7 10.7
Disagree 17 8.3 19.0
Neither agree nor disagree 41 20.0 39.0
Agree 96 46.8 85.9
Strongly agree 29 14.1 100.0
Total 205 100.0
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strongly disagree
14.1% disagree
8.3%
agree 20.0%
46.8%
Q2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
Frequency Percent Cumulative Percent
Strongly disagree 15 7.3 7.3
Disagree 17 8.3 15.6
Neither agree nor disagree 46 22.4 38.0
Agree 94 45.9 83.9
Strongly agree 33 16.1 100.0
Total 205 100.0
strongly disagree
7.3%
strongly agree disagree
16.1% 8.3%
neither agree nor di
agree 22.4%
45.9%
60
strongly disagree
7.8%
strongly agree
disagree
17.1%
7.8%
agree 26.3%
41.0%
Q4. Sweepers employed for keeping the washroom clean are performing their duty well
Frequency Percent Cumulative Percent
Strongly disagree 11 5.4 5.4
Disagree 31 15.1 20.5
Neither agree nor disagree 40 19.5 40.0
Agree 82 40.0 80.0
Strongly agree 41 20.0 100.0
Total 205 100.0
strongly disagree
5.4%
strongly agree
disagree
20.0%
15.1%
agree 19.5%
40.0%
61
strongly disagree
6.3%
strongly agree
disagree
20.0%
12.7%
agree 24.4%
36.6%
Q6. There are proper arrangements for disposal of waste & effluents
Frequency Percent Cumulative Percent
Strongly disagree 16 7.8 7.8
Disagree 28 13.7 21.5
Neither agree nor disagree 44 21.5 42.9
Agree 72 35.1 78.0
Strongly agree 45 22.0 100.0
Total 205 100.0
strongly disagree
7.8%
strongly agree
disagree
22.0%
13.7%
agree 21.5%
35.1%
62
strongly disagree
strongly agree
11.2%
12.7%
disagree
17.6%
agree
34.1%
neither agree nor di
24.4%
13.2% 16.1%
disagree
12.7%
agree
neither agree nor di
39.0%
19.0%
63
Total 205 100.0
strongly disagree
14.6%
Q10. There is sufficient space for every worker at the work place
Frequency Percent Cumulative Percent
Strongly disagree 11 5.4 5.4
Disagree 18 8.8 14.1
Neither agree nor disagree 47 22.9 37.1
Agree 79 38.5 75.6
Strongly agree 50 24.4 100.0
Total 205 100.0
strongly disagree
5.4%
disagree
strongly agree
8.8%
24.4%
neither agree nor di
22.9%
agree
38.5%
64
Strongly agree 66 32.2 100.0
Total 205 100.0
strongly disagree
6.8%
neither agree nor di
15.6%
agree
42.9%
strongly disagree
3.9%
disagree
4.9%
strongly agree
neither agree nor di
29.8%
21.5%
agree
40.0%
65
Total 205 100.0
strongly disagree
34.6% disagree
4.4%
neither agree nor di
19.0%
agree
39.0%
Q14. Drinking water points are placed away from prohibited places
Frequency Percent Cumulative Percent
Strongly disagree 16 7.8 7.8
Disagree 14 6.8 14.6
Neither agree nor disagree 53 25.9 40.5
Agree 67 32.7 73.2
Strongly agree 55 26.8 100.0
Total 205 100.0
strongly disagree
7.8%
disagree
strongly agree
6.8%
26.8%
neither agree nor di
25.9%
agree
32.7%
Q15. There is suitable place for keeping workers clothing (locker room)
Frequency Percent Cumulative Percent
Strongly disagree 23 11.2 11.2
Disagree 8 3.9 15.1
Neither agree nor disagree 32 15.6 30.7
Agree 75 36.6 67.3
Strongly agree 67 32.7 100.0
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Total 205 100.0
strongly disagree
strongly agree
11.2%
32.7%
disagree
3.9%
neither agree nor di
15.6%
agree
36.6%
strongly disagree
6.3%
disagree
strongly agree
10.2%
28.3%
neither agree nor di
19.5%
agree
35.6%
67
Total 205 100.0
strongly disagree
7.3%
disagree
strongly agree
8.3%
27.3%
neither agree nor di
23.4%
agree
33.7%
strongly disagree
5.9%
strongly agree
disagree
17.6%
11.2%
68
Total 205 100.0
strongly disagree
strongly agree 6.8%
33.2% disagree
6.3%
neither agree nor di
12.2%
agree
41.5%
strongly disagree
1.0%
strongly agree
disagree
42.4% 3.4%
neither agree nor di
13.2%
agree
40.0%
69
Total 205 100.0
strongly disagree
3.4%
strongly agree
disagree
44.9%
4.4%
neither agree nor di
12.7%
agree
34.6%
strongly disagree
8.8%
strongly agree disagree
25.4% 6.3%
19.5%
agree
40.0%
70
Total 205 100.0
strongly disagree
9.3%
strongly agree
disagree
22.0%
9.3%
17.6%
agree
42.0%
strongly disagree
6.3%
strongly agree
disagree
19.0% 10.2%
16.6%
agree
47.8%
71
Total 205 100.0
strongly disagree
10.2%
strongly agree disagree
25.9% 6.8%
neither agree nor di
17.1%
agree
40.0%
strongly disagree
5.4%
disagree
strongly agree
7.3%
23.9%
neither agree nor di
20.0%
agree
43.4%
72
Total 205 100.0
strongly disagree
6.3%
strongly agree
disagree
15.1%
8.3%
20.5%
agree
49.8%
strongly disagree
strongly agree
14.6%
15.1% disagree
3.9%
73
Total 205 100
strongly disagree
3.4%
disagree
agree
51.2%
Q30. Employees get equal chance to participate in the employee involvement activities
Frequency Percent Cumulative Percent
Strongly disagree 19 9.3 9.3
Disagree 8 3.9 13.2
Neither agree nor disagree 37 18.0 31.2
Agree 96 46.8 78.0
Strongly agree 45 22.0 100.0
Total 205 100.0
strongly disagree
9.3%
strongly agree disagree
22.0% 3.9%
neither agree nor di
18.0%
agree
46.8%
Overall Analysis:
From Overall Analysis of Work Environment & Employee Involvement we recognized that all the
activities are doing at a satisfactory level.
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Only employees are getting problem in Ventilation & Circulation of fresh air where only 46.8%
[strongly agree (12.7%) + agree (34.1%)] of employees are satisfied, 24.4% neither agree nor
disagree, which shows that employees are not satisfied up to that extent.
strongly disagree
strongly agree
11.2%
12.7%
disagree
17.6%
agree
34.1%
neither agree nor di
24.4%
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Correlation Analysis
Correlation
Hence, the result is satisfying the assumption. So our null hypothesis is true or
accepted.
Q7. There are proper arrangements for disposal of waste & effluents.
Q8. There are proper arrangements to avoid inhalation of dust etc.
Co-efficient of correlation (r) = 0.367
Interpretation: Positive correlation of 0.367. But it indicates that proper arrangement for
disposal of waste & effluents are not there which show there is dust in the departments.
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So, appropriate arrangement should be there to avoid waste & effluents to avoid
inhalation of dust.
4.2 Conclusion:
Employee involvement is based upon the recognition that the success of any organization is
determined to a significant extent by the contribution of its employees. Employee involvement
programmers therefore seek to facilitate the involvement (or participation) of employees in the
company.
"If one were to analyze the work patterns, nothing much separates one individual from another, and
an employee is as good or as bad as the opportunity and the environment he gets to work. A
conducive work environment, where every individual employee is seen as a leader, actually helps
build better organization.
Today most of the organization have realized that a satisfy employee is not necessarily the best’
employee in terms of loyalty and productivity. It is and engaged’ employee who is intellectually and
emotionally bound with the organization, feels passionately about its goals and is committed towards
its values. HHG conducts such activities to engage or involve its employees and provides a good work
environment so that its people can be happy and most important satisfies. People get equal chance to
participate in the activities. They are involved in the activities other than work. A comfortable work
environment is there where every employee feels comfy.
4.3 Limitations
• Weld Shop: (CFT) Management committee must work on quality of activity not quantity.
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• Steel Phase: Shoes is not given to the permanent employees.
• Tools & Equipment: Related to habits (questionnaire should be there. E.g.-whether you are
using dustbins or not), Awareness should be there or give training related to manners &
etiquettes.
• Frame Assembly:
4.5 Suggestions:
Chapter V – Annexure
Annexure – I (Questionnaire – I)
78
FEATURES OF AN IDEAL EMPLOYEE INVOLVEMENT PROGRAM
How many marks will you give out of 5 to these parameters?
Here 1=very poor ;2=poor ;3=neither poor nor good ; 4=good and 5 = very good
Employee relaxation/
family fun/ physical decision creativity/ self
S.no
1 Suggestion schemes
2 CFTs
External
competitions(national
3
&international
competitions)
Reaching out to
4 families(Hum tum aur
Hero Honda)
5 picnics/tours
festival celebrations/
6
get together
7 QC
8 Library
Morning stand up
9
meetings
Monthly
10
communication Meet
11 Open House
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2 Following areas are painted and varnished regularly
Walls
Passages
Doors and Windows
3 Disinfectants are used for keeping the factory clean
4 Sweepers employed for keeping the washroom clean performing their duty well
5 Sweeper use detergents for cleaning the toilets
6 There are proper arrangements for disposal of waste and effluents
7 There is adequate ventilation facility for circulation of fresh air
8 There is suitable temperature at your workplace
9 There is proper arrangements to avoid inhalation and accumulation of dust, fumes and other impurities
10 There is sufficient space for every worker at the work place
11 There is sufficient and suitable lighting at your work place
12 There is effective arrangements for drinking water
13 There is facility of cold drinking water during hot weather
14 Drinking water points are placed away from prohibited places like wash room etc
15 There is suitable place for keeping workers clothing (locker room)
16 There is proper first-aid and medical services
17 Canteen serves food stuff at subsidized rate
18 Canteen serves quality food stuff
19 There is rest area in the company
20 Uniform is timely provided by the company
21 Pair of shoes timely given by the company
22 There is a comfortable work environment at your work place
23 There is complaint resolution procedure in the company
Section B
1 Following CFT's are working in the company at satisfactory level
ABHIVYAKTI
JAGRATI
JIGYASA
KHEL
KUBER
SANTUSHTI
SWASTHYAY
2 Do you want some addition in the activities of CFT
3 Do you think Employee involvement activities motivate the employees
4 Various activities of employee involvement enhance your efficiency
5 You are satisfied with suggestion token gifts
6 Are you satisfied with different kinds of books in the library
7 Employees get equal chance to participate in the employee involvement activities
Suggestions (if any)
Thank you so much for spending your valuable and precious time.
Chapter VI – BIBLIOGRAPHY
A. www.google.com
B. www.herohonda.com
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