Citrix XenApp 5.

0 for Microsoft Windows

Server 2008 Installation Checklist EN
Document ID: CTX113392 / Created On: May 16, 2007 / Updated On: Aug 23, 2010

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Installation Checklist
Version: 1.4
This document lists support and prerequisites for installing Citrix XenApp 5.0 for Microsoft
Windows Server 2008. It includes information such as operating systems on which the feature is
supported, disk space and memory requirements, plus other required software and where it can
be obtained.
This checklist covers the following items:
• General Information
• License Server
• License Management Console
• XenApp 5.0 for Microsoft Windows Server 2008 (32-bit)
• XenApp 5.0 for Microsoft Windows Server 2008 (64-bit)
• Access Management Console
• XenApp Advanced Configuration
• Data Store Database
• Web Interface
• Citrix XenApp Plugin for Hosted Apps for Windows
• Citrix XenApp Plugin for Streamed Apps and Streaming Profiler
• SmartAuditor
Finding Other Documentation
Welcome to Citrix XenApp (Read_Me_First.html), which is included on the installation media,
contains links to documents that will help get you started, and guide you through the XenApp
installation. It also contains links to the most up-to-date documentation for XenApp and its
components, plus related technologies. After installing documentation and help from Autorun,
you can access this document by clicking Start > All Programs > Citrix > XenApp Server >
Documentation.
The Knowledge Center, http://support.citrix.com, contains links to all documentation.
Known issues information is included in the product readme.
See Getting Started with Citrix XenApp 5.0 for Windows Server 2008 for information about
which features are supported in the XenApp editions.
Read_Me_First.html and the Knowledge Center contain links to documentation for XenApp
Platinum Edition features that are not covered in this checklist, such as Citrix Password
Manager, Citrix EdgeSight for XenApp, and Citrix Access Gateway.
General Information
• The installation of certain XenApp features and components requires Microsoft Windows
Installer (MSI) 3.1. The Microsoft Windows Server 2008 system has MSI 3.1 installed.
On other supported systems, if MSI 3.1 is not already installed, Autorun installs it, except
as noted.
• During XenApp installation, Autorun automatically installs other software. If you later
uninstall this software, some XenApp features may not work properly. If you need to
reinstall this software, it is in the Support folder on the XenApp installation media.
• Certain components require the Java Runtime Environment (JRE) Version 1.6.0_5 (also
known as Version 6, Update 5). The 32-bit JRE 1.6.0_5 package is available from
http://www.java.com. Uninstall any previous versions of JRE before installing the 32-bit
JRE 1.6.0_5 package.
Important:
○ Both, 32-bit and 64-bit systems require the 32-bit version of the JRE - even on 64-
bit systems the 32-bit version must be installed.
○ The product installation proceeds even if an incompatible version of the JRE is
installed, but a warning is not issued in all cases: When you install the product on
top of Version 1.7.x (or later) of the JRE, a warning is issued; a warning might
not be issued when you install the product on top of other incompatible versions
of JRE.
• Autorun requires administrator privileges to install Citrix products.
• If any of the prerequisites are not met for a feature, Autorun reports a fatal error but
continues to install those features whose prerequisites are met.
• To use Autorun to install applicable XenApp components on a Windows 2000 system,
before you begin the installation, obtain the gdiplus.dll file from the Microsoft Web site
at http://www.microsoft.com/downloads/details.aspx?familyid=6A63AB9C-DF12-4D41-
933C-BE590FEAA05A&displaylang=en. Download and run gdiplus_dnld.exe on the
local server and copy gdiplus.dll in the winnt\system32 folder. Then start Autorun.
• The following Citrix commands do not work correctly in XenApp 5.0 for Windows
Server 2008:
○ query citrix
○ query farm
○ query server
Instead, the following error message appears when you run these commands:
Invalid parameter(s)
The issue results from a design change in Windows Server 2008 and in Windows Vista
SP1 that prevents the XenApp installer from modifying the values of some subkey entries
of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal
 Server\Utilities\query as necessary. To prevent this issue, Citrix recommends that you
install Microsoft Hotfix 958652, available from http://support.microsoft.com, before
installing XenApp 5.0.
• XenApp 5 for Windows Server 2008 supports both 32-bit and 64-bit editions of the
Windows server in the same farm.
License Server
The License Server is supported on all editions of the following Windows operating systems.
Citrix recommends you install the latest Microsoft Service Pack for the operating system.
• Windows 2000 Server Family
• Windows Server 2003 Family
• Windows Server 2008 Family
MSI 3.x is required. If it is not already installed, you can install it manually from the Support
folder on the installation media or download it from Citrix.
License Management Console
Requirements:
• Citrix License Server Version 11.5. You can find this version on the installation media or
download it from Citrix.
• Minimum browser version: Internet Explorer 5.0.
• Web servers:
○ Microsoft Internet Information Services (IIS) Version 5.0, 6.0, or 7.0. For
Microsoft Windows Server 2008, add the following roles, using the Server
Manager: ASP.NET, Windows Authentication security, and IIS 6 Management
Compatibility.
○ Apache HTTP Server 2.0. (available from http://archive.apache.org/dist/httpd).
• Servlet Engine - Tomcat 4.1.24 (included in the License Management Console
installation).
• Sun Java Runtime Environment (JRE) 1.6.0_5, 32-bit version. See details in General
Information.
For more information, see the Getting Started with Citrix Licensing Guide.
XenApp 5.0 for Microsoft Windows Server 2008 (32-bit)
XenApp 5.0 for Microsoft Windows Server 2008 is supported on all Windows Server 2008
editions that support Terminal Services, except the Web Server Edition and the Server Core
Edition.
Requirements:
• Add the following roles, using the Server Manager:
○ Terminal Services
○ Application Server
 ○ If sharing a port between the Citrix XML service and IIS, add the Web Server
(IIS) role and these role services: Security, Windows Authentication, IIS 6
Management Compatibility and all its subcomponents, ISAPI Extensions, and
ISAPI Filters
• Disk space: 400MB
During XenApp installation, an error message may appear, indicating mstlsapi.dll is missing.
Citrix recommends using the XenApp Plugin for Hosted Apps included with this release
(Version 11.x). If you want to use older plugins (clients) with XenApp 5.0 for Microsoft
Windows Server 2008, install a Microsoft hotfix on the server before installing XenApp. For
information, go to http://support.microsoft.com/kb/949914.
XenApp 5.0 for Microsoft Windows Server 2008 (64-bit)
The 64-bit edition of XenApp 5.0 for Microsoft Windows Server 2008 has the same
requirements as the 32-bit edition, with the following exceptions.
• CPU (minimum): 64-bit architecture with Intel Pentium or Xeon family with Intel
Extended Memory 64 Technology, or AMD Opteron family, AMD Athlon 64 family, or
compatible processor. Windows HPC Server 2008 and Windows Server 2008 Standard
Edition support up to four processors per server. Windows Server 2008 Enterprise
Edition supports up to eight processors per server.
• Suggested memory: 512MB RAM (minimum).
• Disk space requirement: 4GB (minimum).
Access Management Console
By default, the Access Management Console is installed on the same computer where you install
XenApp. However, you can install and run it on a separate computer.
The Access Management Console is supported on the following Windows operating systems:
• Windows Server 2008
• Windows Server 2003 (Standard, Datacenter, and Enterprise editions)
○ Windows Server 2003, 32-bit edition, with Service Pack 2
○ Windows Server 2003, 64-bit edition
○ Windows Server 2003 R2, 32-bit edition
• Windows XP Professional
○ Windows XP Professional, 32-bit edition, with Service Pack 3
○ Windows XP Professional, 64-bit edition, with Service Pack 2
• Windows Vista (Business, Enterprise, and Ultimate editions), 32-bit and 64-bit editions,
with Service Pack 1
Requirements:
• Microsoft .NET Framework 3.0 or 3.5
○ On Windows Server 2008 systems, add the .NET Framework role, using the
Server Manager
 ○ On other supported operating systems, if .NET Framework 3.0 or 3.5 is not
already installed, Autorun installs it, or you can install it manually from the
Support\dotNet30 folder on the XenApp installation media
• Microsoft Data Access Component (MDAC) Version 2.6, if you want to run reports from
the summary database on farms using Microsoft SQL Server or Oracle Server as data
stores or summary databases
• Microsoft Management Console (MMC) - For Windows Vista: MMC 3.0; for all other
supported Windows operating systems: MMC 2.0 or 3.0
• Microsoft Visual C++ 2005 Redistributable Package, which is installed automatically by
Autorun
• Disk space: 25MB.
During the installation of the Access Management Console, if you are not installing Citrix
Password Manager, you can ignore error messages related to missing prerequisites for the
Password Manager Console.
XenApp Advanced Configuration
By default, XenApp Advanced Configuration is installed on the same computer where you install
XenApp. However, you can install and run it on a separate computer.
XenApp Advanced Configuration is supported on the following Windows operating systems:
• Windows Server 2008
• Windows Server 2003
• Windows Server 2003 R2
• Windows 2000 Professional with Service Pack 4
• Windows 2000 Server with Service Pack 4
• Windows XP Professional, 32-bit edition, with Service Pack 3
• Windows XP Professional, 64-bit edition, with Service Pack 2
• Windows Vista (Business, Enterprise, and Ultimate editions) with Service Pack 1
Requirements:
• Microsoft Visual C++ 2005 Redistributable Package, which is not installed automatically
by Autorun if you are installing only XenApp Advanced Configuration. You can install
this requirement from the folder Support\vcredist on the XenApp installation media.
• Java Runtime Environment (JRE) Version 1.6.0_5, 32-bit version. See details in General
Information.
• Disk space: 50MB.
Data Store Database
The following databases are supported for the farm data store. Unless otherwise noted, versions
are supported on 32-bit and 64-bit operating system editions. The required disk space may
increase with the number of published applications.
For detailed information, see http://support.citrix.com/article/CTX114501. Also, see the database
vendor documentation and the Citrix XenApp Installation Guide.
Microsoft Access
Microsoft Access Jet Database Engine for Windows Server 2008 is supported.
Requirements:
• Disk space: approximately 50MB for every 100 servers. To accommodate automatic
backups, ensure the amount of free disk space is at least three times the size of the
Mf20.mdb database file.
• Memory: 32MB of additional RAM if the server also hosts XenApp client connections.
Microsoft SQL Server 2005 Express Edition
Microsoft SQL Server 2005 Express Edition with Service Pack 2 for Windows Server 2008 is
supported.
Requirements:
• Disk space: approximately 50MB for every 100 servers and 25 published applications in
the farm, plus 70MB for the database
• Memory: 32MB of additional RAM if the server also hosts connections
Microsoft SQL Server
The following Microsoft SQL Server versions are supported (and verified for MDAC 2.8):
• Microsoft SQL Server 2005 with Service Pack 2 for Windows Server 2003 with Service
Pack 2
• Microsoft SQL Server 2005 with Service Pack 2 for Windows Server 2008
• Microsoft SQL Server 2008 for Windows Server 2003 with Service Pack 2
• Microsoft SQL Server 2008 Preview for Windows Server 2008
Requirements:
• Disk space: approximately 100MB for every 250 servers and 50 published applications in
the farm.
• A "temp" database on a partition with at least 1GB of free disk space and set to grow
automatically. Citrix recommends 4GB if the farm is large and includes multiple print
drivers.
• An ODBC database client driver on each server that connects directly to the database.
Servers that connect indirectly (through another server running XenApp) do not require
an ODBC client driver.
IBM DB2
The following IBM DB2 versions are supported:
• IBM DB2 Enterprise Version 8.2 for Windows Server 2003 with Service Pack 2.
Supported client version: 32-bit IBM DB2 9.5.
• IBM DB2 Enterprise Version 9.5 for Windows Server 2008. Supported client version:
32-bit IBM DB2 9.5.
Requirements:
• Disk space: approximately 100MB for every 250 servers and 50 published applications in
the farm.
 • An ODBC database client driver installed on each server that connects directly to the
database. Servers that connect indirectly (through another server running XenApp) do not
require an ODBC client driver.
Oracle
The following Oracle versions are supported:
• Oracle Enterprise 10.2.0.3 for Windows Server 2003 with Service Pack 2. Supported
client version: 32-bit Oracle 11.1 and 10.2.0.3.
• Oracle Enterprise 11.1 for Windows Server 2008. Supported client versions: 32-bit
Oracle 11.1 and 10.2.0.3.
Requirements:
• Disk space: approximately 100MB for every 250 servers and 50 published applications in
the farm.
• An ODBC database client driver installed on each server that connects directly to the
database. Servers that connect indirectly (through another server running XenApp) do not
require an ODBC client driver.
Web Interface
The Web Interface is supported on the following Windows operating systems:
• Windows Server 2003, 32-bit and 64-bit editions, with Service Pack 2
• Windows Server 2008, 32-bit and 64-bit editions
Requirements on Windows systems:
• Citrix Access Management Console 4.8.
• Add the Web Server (IIS) role, using Server Manager. On Windows Server 2008
systems, enable the following role services under the Web Server (IIS) role: ASP.NET,
IIS 6 Metabase Compatibility, Windows Authentication (for pass-through and pass-
through with smart card authentication), and Client Certificate Mapping Authentication
(for smart card authentication).
• ASP.NET Version 2.0. This software is available from the Microsoft Windows Server
2008 installation media.
• Microsoft Visual J#.NET Version 2.0 Second Edition (SE). The runtime installer is
included in the Support\Jsharp20 folder on the XenApp installation media.
• Microsoft .NET Framework 3.5
○ On Windows Server 2008 systems, add the .NET Framework role, using the
Server Manager
○ On other supported operating systems, if .NET Framework 3.5 is not already
installed, Autorun installs it, or you can install it manually from the
Support\dotNet30 folder on the XenApp installation media
• Disk space:
○ 9.5MB for Access Management Console, Web Interface extension
 ○ 6MB for the Web Interface without clients copied from the XenApp installation
media
○ 120MB for the Web Interface with clients copied from the XenApp installation
media
○ 3.5MB for each Web Interface site you create (regardless of type)
You can also install the Web Interface on the Tomcat, Sun Java System Application Server, and
WebSphere for UNIX systems.
For more information, see the Web Interface Administrator’s Guide.
Citrix XenApp Plugin for Hosted Apps for Windows
The Citrix XenApp Plugin for Hosted Apps for Windows is supported on the following
Windows operating systems:
• Windows Vista (Business, Enterprise, and Ultimate editions), 32-bit and 64-bit editions
• Windows XP Professional, 32-bit and 64-bit editions
• Windows XP Embedded
• Windows Server 2008, 32-bit and 64-bit editions
• Windows Server 2003, 32-bit and 64-bit editions
• Windows 2000
The following browsers are supported (minimum versions):
• Internet Explorer Version 5.0
• Mozilla Firefox Version 1.0
Requirements:
• VGA or SVGA video adapter with color monitor
• Windows-compatible sound card for sound support (optional)
• For network connections to the server farm, a network interface card (NIC) and the
appropriate network transport software
The following table lists the supported connection methods and network transports:
Protocol Citrix XenApp Citrix XenApp Web Plugin Program Neighborhood
TCP/IP+HTTP X X X
SSL/TLS+HTTPS X X X
TCP/IP X X
For more information, see the XenApp Plugin for Hosted Apps Administrator’s Guide.
For information about clients for other operating systems, go to http://support.citrix.com.
Citrix XenApp Plugin for Streamed Apps and Streaming
Profiler
The Citrix XenApp Plugin for Streamed Apps and the Streaming Profiler are supported on the
following Windows operating systems:
• Windows XP Professional
○ Windows XP Professional, 32-bit edition, with Service Pack 3
○ Windows XP Professional, 64-bit edition, with Service Pack 2
• Windows Server 2003
○ Windows Server 2003 (Standard, Enterprise, and Datacenter editions), 32-bit and
64-bit editions, with Service Pack 1 or 2
○ Windows Server 2003 R2, 32-bit and 64-bit editions
• Windows Vista (Business, Enterprise, and Ultimate editions), 32-bit and 64-bit editions,
with Service Pack 1
• Windows Server 2008, 32-bit and 64-bit editions
The profiler workstation and client computers must meet the following requirements:
• Microsoft XML 2.0 installed (use Windows Update to ensure you installed all recent
Internet Explorer updates).
• Standard PC architecture, 80386 processor or greater as required for the operating
system.
• Administrator rights for the person installing.
• To profile and stream Microsoft Office applications to Windows Server 2003 operating
systems, install the Windows Data Execution Prevention (DEP) hotfix on the server and
profiling workstation. For information, go to http://support.microsoft.com/kb/931534.
The profiler workstation must provide a run-time environment that is as close to your client
computer environment as possible:
• If applications are Streamed to Client, the profiler workstation should be a similar
platform
• The profiler workstation should also include standard programs that are part of the
company image, such as an antivirus program
The client computers must meet the following requirements:
• A network connection to the server farm, such as a network interface card (NIC) and the
appropriate browser: Internet Explorer Version 6.0 or 7.0, Netscape Version 7.1, or
Firefox Version 1.0
• .NET Framework 2.0, 3.0, or 3.5 installed to stream Microsoft Office 2007 programs or
to stream profiles enabled for inter-isolation communication
• Manually uninstall any previous version of the Streaming Client and Program
Neighborhood Agent on client devices, and install the version included in this release:
○ If applications are Streamed to Client, client computers need both the Citrix
XenApp Plugin for Streamed Apps and XenApp Plugin for Hosted Apps installed
○ If applications are Accessed from a server, client computers need the XenApp
Plugin for Hosted Apps installed, but not the Citrix XenApp Plugin for Streamed
Apps
SmartAuditor
Each SmartAuditor component has its own software requirements.
SmartAuditor Administration Components
The SmartAuditor Administration components (SmartAuditor Database, SmartAuditor Server,
and SmartAuditor Policy Console) can be installed on a single server or on different servers. The
SmartAuditor Administration components are not supported on Microsoft Windows Server 2008.
SmartAuditor Database
• The SmartAuditor Database is supported on the following Windows operating systems:
○ Microsoft Windows Server 2003 with Service Pack 2
○ Microsoft Windows 2000 with Service Pack 4
• Requirements:
○ Microsoft SQL Server 2005 (Enterprise and Express editions) with Service Pack 2
○ .NET Framework Version 2.0 with Service Pack 1, Version 3.0 with Service Pack
1, or Version 3.5
SmartAuditor Server
• The SmartAuditor Server is supported on Microsoft Windows Server 2003 with Service
Pack 2.
• Requirements:
○ .NET Framework Version 2.0 with Service Pack 1, Version 3.0 with Service Pack
1, or Version 3.5.
○ If the SmartAuditor Server uses HTTPS as its communications protocol, SSL
must be installed. SmartAuditor uses HTTPS by default, and Citrix recommends
you use HTTPS.
○ Microsoft Message Queuing (MSMQ), with Active Directory integration
disabled, and MSMQ HTTP support enabled.
SmartAuditor Policy Console
• The SmartAuditor Policy Console is supported on the following Windows operating
systems:
○ Microsoft Windows XP, 32-bit edition, with Service Pack 3
○ Microsoft Windows XP, 64-bit edition, with Service Pack 2
○ Microsoft Windows Server 2003 with Service Pack 2
○ Microsoft Windows Vista (Business, Enterprise, and Ultimate editions) with
Service Pack 1
• The SmartAuditor Policy Console requires .NET Framework Version 2.0 with Service
Pack 1, Version 3.0 with Service Pack 1, or Version 3.5
SmartAuditor Agent
Install the SmartAuditor Agent on every XenApp server on which you want to record sessions
(after installing the XenApp 5.0 Platinum edition server software on the Microsoft Windows
Server 2008 system).
Requirements:
• .NET Framework Version 3.0 with Service Pack 1, or Version 3.5
• Microsoft Message Queuing (MSMQ), with Active Directory integration disabled, and
MSMQ HTTP support enabled
SmartAuditor Player
The SmartAuditor Player is supported on the following Windows operating systems:
• Microsoft Windows XP, 32-bit edition, with Service Pack 3
• Microsoft Windows XP, 64-bit edition, with Service Pack 2
• Microsoft Windows Vista (Business, Enterprise, and Ultimate editions) with Service
Pack 1
• Windows Server 2003 with Service Pack 2 - this operating system is supported but not
recommended, due to the graphical nature and memory usage of the SmartAuditor Player
The SmartAuditor Player requires NET Framework Version 2.0, Version 3.0, or Version 3.5
For optimal results, install SmartAuditor Player on a workstation with:
• Screen resolution of 1024 x 768
• Color depth of at least 32-bit
• Memory: 1GB RAM (minimum) - additional RAM can improve performance on large
files

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