Professional Documents
Culture Documents
6
YOUR CUSTOMERS ARE IN
CONTROL
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If you make customers unhappy in the physical world, they might each tell 6 friends.
If you make customers unhappy on the Internet, they can each tell 6,000 friends.
-Jeff Bezos
And ecommerce
has evolved into a
viable and strong
sales outlet.
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Source: WinesVinesDATA
$1.028 billion was spent online on Cyber Monday in 2010,
the first day in U.S. retail history to surpass the billion-
dollar sales level. - comScore
Tim Berners-Lee
Inventor of the World Wide Web
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“Search is fiber that connects the internet”
Doug Cook – Ablegrape.com
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One wine… Seven Different Ways
It CAN be done . . .
You are responsible for
managing the way your
brand is presented in a
Google Economy
Social is the lens
to discovery on
the web.
*Forrester
“It is a bull market for free
content.”-Tony Alessandra
Barry Schuler –
former CEO AOL/Time Warner/CEO Meteor Vineyards
MOBILE
The Internet in your pocket
Smart phones have become
smarter.
These wine consumers are early adopters of technology;
80% of all smart phone owners are of drinking age today:
iOS:
• 58% Income above $75K*
• 29% Age: 25 - 34
• 36% Age: 35 – 54
Android OS:
• 43% Income above $75K*
• Skew slightly younger & male
• Leading growth in Millennial Ad
consumption**
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Source: Zynga.com
The Numbers
43
70
3
The Numbers
3
power belongs to women.
*Source: http://mashable.com/2010/02/17/social-gaming-survey/
Gamification of the world is
happening all over
Foursquare users unlock
and collect badges as they
check in to locations.
@pmabray
@vintank
www.facebook.com/VinTank