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Coaching and Training Your Work Team

Coaching and Training Your Work Team

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Published by: Ahmed Zeen EL Abeden on Feb 11, 2011
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AMSTERDAM• BOSTON• HEIDELBERG• LONDON• NEW YORK• OXFORDPARIS• SAN DIEGO• SAN FRANCISCO• SINGAPORE• SYDNEYTOKYOPergamon Flexible Learning is an imprint of Elsevier
super series
Coaching andTraining Your  Work Team
FIFTH EDITION
Published for theInstitute of Leadership &Management
Institute of Leadership& Management
 
Pergamon Flexible Learning is an imprint of ElsevierLinacre House,Jordan Hill,Oxford OX2 8DP,UK30 Corporate Drive,Suite 400,Burlington,MA 01803,USAFirst edition 1986Second edition 1991Third edition 1997Fourth edition 2003Fifth edition 2007Copyright © 1986,1991,1997,2003,2007 ILM.Published by Elsevier Ltd.All rights reservedEditor:David PardeyBased on material in previous editions of this work The views expressed in this work are those of the authors and do notnecessarily reflect those of the Institute of Leadership &Management or of the publisherNo part of this publication may be reproduced,stored in a retrieval system or transmitted in anyform or by any means electronic,mechanical,photocopying,recording or otherwise without theprior written permission of the publisherPermissions may be sought directly from Elsevier’s Science & Technology Rights Department inOxford,UK:phone (
44) (0) 1865 843830;fax (
44) (0) 1865 853333;email:permissions@elsevier.com.Alternatively you can submit your request online by visiting the Elsevier website athttp://elsevier.com/locate/permissions,and selecting
Obtaining permission to use Elsevier material 
NoticeNo responsibility is assumed by the publisher for any injury and/or damage to persons orproperty as a matter of products liability,negligence or otherwise,or from any use oroperation of any methods,products,instructions or ideas contained in the material herein
British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloguing in Publication Data
A catalogue record for this book is available from the Library of CongressISBN 978-0-08-046418-3For information on all Pergamon Flexible Learning publicationsvisit our website at http://books.elsevier.comInstitute of Leadership & ManagementRegistered Office1 Giltspur StreetLondonEC1A 9DDTelephone:020 7294 2470www.i-l-m.comILM is part of the City & Guilds GroupTypeset by Charon Tec Ltd (A Macmillan Company),Chennai,Indiawww.charontec.comPrinted and bound in Great Britain07 08 09 10 11 10 9 8 7 6 5 4 3 2 1

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