Professional Documents
Culture Documents
RHB/KL/PQP/01
UVW/PQP
CONTROLLED DOCUMENT
TABLE OF CONTENT
1.0 INTRODUCTION 4
2.0 PROJECT QUALITY OBJECTIVES 7
3.0 PROJECT ORGANIZATION CHART & SITE LAYOUT PLAN 8
4.0 RESPONSIBILTIES & AUTHORITIES OF PRINCIPAL STAFF AT SITE 10
5.0 RESPONSIBILTIES & AUTHORITIES OF PRINCIPAL STAFF AT
HEAD OFFICE 15
6.0 PROJECT PROGRAMMES AND MONITORING 17
7.0 SCOPE OF WORK 18
8.0 METHOD STATEMENT 19
9.0 INTEGRATED MANAGEMENT SYSTEM (IMS) PROCEDURES &
OTHER FORMS 21
10.0 HEALTH, SAFETY, ENVIRONMENTAL & TECHNICAL STANDARDS 23
11.0 MAJOR CHANGES TO THE CONTRACT DIRECTLY AFFECTING
THIS QUALITY PLAN 25
12.0 INSPECTION & TEST PLANS 30
13.0 QA/QC FORMS 34
14.0 PROJECT INTEGRATED MANAGEMENT SYSTEM (IMS) AUDITS 35
15.0 MANAGEMENT REVIEW OF SITE QUALITY PLAN 36
16.0 TYPE OF MEETINGS PLANNED & THEIR FRECUENCY 37
17.0 TYPES OF RECORDS TO BE MAINTAINED & THEIR FREQUENCY 39
18.0 PROJECT DOCUMENT CONTROL 40
19.0 CONTRACT DETAILS OF OTHER PARTICIPANTS IN THE PROJECT
INCLUDING LOCAL AUTHORITIES, CONSULTANTS, ETC. 51
20.0 HANDOVER PROJECT 52
Attachment A - Company Quality Policy 55
Attachment B - Inspection & Test Plan Requirement (sample) 56
Attachment C - QA/QC Inspection Register List (sample) 57
Attachment D - QA/QC Inspection Forms (sample) 58
Attachment E – Document Control Register List (sample) 59
Attachment F - Document Control Inspection Form Request (Sample) 60
1.0 INTRODUCTION
This project is awarded to UVW Const. Sdn Bhd, as such, UVW Const. Fully subscribes
to common Quality Policy, Quality Mannual and Quality Procedures adopted by the
company. The common QUALITY POLICY presently subscribes by TUV Const. is
attached in ATTACHMENT A.
The construction of 40-storey Grade “A” Office Building, comprises of two (2) level
basement car park, ground floor, mezzanine floor and 39 floors of 6000m square office
in every floor complete with male and female toilet, pantry, AHU rooms, maintenance
room, 3 lifts and additional BOMBA lift located at Jalan Sidek, Kuala Lumpur.
1.4 IMPLEMENTATION
The site team member comprises of UVW Const. and sub-contractors site management
teams.
1.5 PURPOSE
The project Quality Plan is intended to ensure that all the activities are both effectively
and efficiently managed by the site team to meet project requirements. The areas of
site management are as follows;
i) Communication Management.
ii) Contract Management.
iii) Progress Management
iv) Quality Management.
This PQP should be read in conjunction with the following supporting quality documents;
1. Quality Manual
Based upon the requirement of ISO 9001:2008, the manual outlines UVW’s general
policies on quality.
3. Method Statements
Documents which described the construction method sequence, material and equipment
used in each activity.
Implementation of this project will be supportive of the core objectives of the company as
stated in the Quality Policy Statement. The following objectives have been specifically
adopted for this project;
4.1 General
The site is where the project takes place and where a major part of the Quality System is
implemented,
available;
Investigate the cause of any accident and recommends means of
prevention; and
Conduct monthly safety meeting and weekly tool box meeting.
To carry out and confirm all of the necessary survey works (ROW, OGL,
Cadastral & As-built survey);
Verify all survey data; and
To produce survey reports (daily, weekly, monthly and final).
5.1 General
The group organization chart, Group Procedures & Authorities (GPA) and Business
Process Map had been establish to define the responsibility, authority and the
interrelation of personnel who manage, perform and verify the work affecting the
quality of the services.
The Head Office is responsible for the value of chain of the company’s business
which includes the securing of contracts and activities associated with construction.
It serves as the Headquarters of the Company and also provides support activities to
the Site Officers such as finance, administration, procurement, information
management and training.
In the event of the absence of Project Director, Deputy Project Director will take
over the responsibility of Project Director. He will monitor the program, progress
and performance of the project. He shall review and approve commercial and
contractual matters, resolve internal and external disputes. He approve of
Master Construction Programme, Project Quality Plan and Environmental,
Safety and Security Plan.
The Project Manager is responsible for the leading of the project team in the
planning and programming of the construction activities for the project.
The project scheduling showing key dates for commencement & completion,
milestone, phases of project etc. shall be done by the use of Microsoft Project
software/ Primavera software.
The Works to be executed under this Contract for a period of 36 months include the
followings :-
(2) Site clearing, demolition of existing obstruction and removal and disposal of the
same;
(4) Construction of earth drains, concrete drains culverts, stream diversion and all
other drainage structures;
(6) Construction of the 4o storeys building and all other associated structures;
(7) Provision of pavement markings, traffic signs, guard rails and all other road
furniture;
(8) Turfing, retaining walls, gabion walls and all other slope protection structures;
(9) Maintenance of existing road and provision of access for others where required;
(12) Any works incidental to and necessary for the completion of the specified works.
The following Method of Statement as enclosed are to be observed. The Method Statement
for this project shall not be limited to the following attached method statement. Other works
method statement will be submitted in stages as work at site progress.
Listed below are the lists of Method Statements. Method Statements are to be submitted to
the Resident Engineer (RE) prior to be commencement of works on site.
1) Earthwork
2) Road work
3) Drainage
4) Sewerage
5) Water supply
6) Concreting
7) Tilling/Finish
8) Reinforcement
9) Formwork
10) Brickwall
11) Glass Pannel
12) Pilling work
13) Maintained load test
14) Pile dynamic test (PDA)
15) Crib wall
16) Water proofing work
B. Mechanical
C. Electrical
D. Architectural
All method statement shall be registered with the revision status and maintain at site
office. The current list of method statement will be kept and controlled at site office.
The Integrated Management System (IMS) for the project will be implemented in
accordance with the ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 requirements,
Client and Statutory & Regulatory requirements.
The management has established the quality policy as its commitment to quality
management in the company. The management shall be responsible to ensure that this
policy is communicated and understood at all levels of the company.
The Integrated Management System (IMS) which consists of Quality Manual and
Safety, Health & Environmental Manual shall be the guidelines for the Quality
Assurance, Quality Control and Safety, Health & Environmental activities of this
Project.
The following are the list of Process/Procedure and relevant documentation / record which
are applicable to the execution of this Project
Table 1:
Certificate of Practical
5 Handover to Client • Completion (CPC)
• To secure the safety, health and welfare of persons of work against risks to
safety or health arising out of the activities on site.
• To promote an healthy and safe occupational environment at work site
Health Measure:-
a) Sewage System
• The site shall have a sewage system with proper discharge outlet for the
usage of the persons at work;
b) Drainage System
• The site existing drainage system is to be cleared periodically to prevent
accumulation of water or flood which might cause spread of disease.
Earth drain excavation for surface run off from site shall be provided in
due time.
c) Workers Quarters
• The quarters shall have rubbish bin, perimeter earth drain and washing
area
d) Toilets
• Reasonable numbers of toilets / wash area shall be provided for the
usage of the personnel on site. Cleanliness is to be maintained at all
time.
Safety Measure:-
a) Safety Wears
• All personnel on site shall wear safety helmets and boots at all time on
site.
b) Signages
• Warning signages shall be erected where necessary with clear visibility.
c) Fencing
• Hoardings / fencing shall be set up surrounding the site, if necessary.
d) First Aid
• The site office shall equip with a complete set of first aid kit.
e) Safety Officer
• An officer to ensure full implementation of the safety measures.
The following are the few measures to be practiced by XYZ CONSULTING SDN.
BHD..
a) Drainage System
• No oils or deleterious materials to be discharged into the drainage system.
• Discharge water from wash out directly into the drainage system is not
allowed.
b) Dust
• Site access roads and other areas to be sprinkled with water is necessary to
prevent excessive dust.
c) Waste Materials
• Disposed to local council’s approved dumping ground.
Start
Identification of
Material to be
inspected
Arrange for
Inspection
Not OK
Inspectio
Reject the Material
n Status
OK
Maintain Records
& Update Daily
Site Diary
End
Start
Identification of Work
to be inspected
Arrange for
Inspection
Not OK
Inspectio
Rectify the Work
n Status Done
OK
Maintain Records
& Update Daily
Site Diary
End
Start
Identify Non-Conformance
e.g Violation of specified
requirements, deviations from
drawing.
Raised Non-Conformance
Report and forward to
concerned party.
No
Action
Required
?
Yes
Determine & implement Action
taken
Effectiv
e?
No Yes
CAR Closed and Update CAR
Log
End
Start
Conduct investigation,
determine root cause of non-
conformity.
Yes
Record result of Action
The information of corrective action
will be compiled, analyzed to identify
Close the issue, revise affected trend & where applicable the need for
documents, if any prevention action. To be reported
during Management Review.
End
Procedures for Inspection and Test Plan shall be made available prior to the start of
the relevant inspections as required by the Client. The procedure should include the
followings:
Where incoming supplies are released for production purposes pending full
verification of accompanying documentation, they shall be positively identified and
documented. This is to permit immediate recall and replacement in the event of non-
conformance to specified requirements.
Incoming inspection and test shall be carried out as detailed in inspection and testing
or in the respective Inspection and Test Plan.
The works shall not proceed further until all the Inspection and Tests has been
completed or the necessary reports verified. Where works are allowed to proceed
further pending completion of Inspection and Tests, They shall be positively identified
and documented as detailed in the non-conformance report/corrective action.
* A standard Inspection and Test Plan for Architectural Works, Civil & Structural
Works, and Mechanical & Electrical Works are as shown in ATTACHMENT B.
All completed works items shall undergo final inspection and testing in accordance
with specified contractual requirements prior to hand over to the client. All final
inspection and testing shall be carried out by QAQC personnel in accordance with the
project Inspection and Test Plan instruction.
Inspection and Test Records shall be maintained to provide evidence that the works
have passed the required inspection and/or test in accordance with the contract
specifications.
Inspection, Test and Commission Records shall be form part of the Quality records.
12.2.1 General
Reporting and documenting of the non conformity that has been accepted, and of
repairs, shall be carried out as detailed in Non-Conformance Report.
Repaired and rectified works shall be re-inspected and verified in accordance with
the specified inspection and acceptance requirements.
12.3.1 General
Corrective and prevention action is to ensure that corrective actions are initiated.
Documented and verified to prevent recurrence.
QAQC forms are used to implement the Quality Assurance Plan or as an audit tools
(Quality Audit).
Project IMS Audits will be carried out by competence and independent internal
QAQC-HSE Department Team in accordance with the Client, Regulatory & Statutory,
ISO 9001:2008, ISO14001:2004, OHSAS 18001:2007 and XYZ CONSULTING SDN.
BHD.’s requirements. Third party audits by certification bodies will also be carry on an
annual basis.
In addition to the above Project IMS Audits, the QAQC Engineer and HSE Officer
shall be responsible to conduct regular system compliance audit to verify the
implementation of respective Inspection & Test Plan and Quality Procedures & Work
Instructions adopted. All findings will be forwarded to the Responsible Person for any
corrections and corrective actions. Verification of the action taken and reporting of
verification results will be conducted by QAQC Engineer and HSE Officer.
The quality system shall be review at least once a year to ensure its continuing
suitability, adequacy and effectiveness. QA Department shall advise Project Manager
to convene the management review meeting.
Corrective and preventive actions are assigned and tracked for closure. Actions will
be reviewed in the following cycle to close the loop.
16.1 Meetings
The following meetings are scheduled:
Site Meetings
Frequency : Monthly
Chairman : Client
Minutes : Client
Attendees : Client, Consultants, Project Manager
Minutes Distributed to : All the above
Coordination Meetings
Frequency : Fortnightly / Monthly
Chairman : Project Manager
Minutes : Project Manager
Attendees : Consultants, Project Manager,
Minutes Distributed to : All the above
Safety Meetings
Frequency : Monthly
Chairman : Project Manager
Minutes : Safety Officer
Attendees : Project Manager, Safety Officer, Sub
Contractor’s Representative
Minutes Distributed to : All the above and Project Manager
Staff Meetings
Frequency : Monthly / When Necessary
Chairman : Project Manager
Table 2:
Summary of Integrated
5 Management System Audit Monthly/Quarterly QAQC Engineer
Report
18.1 Purpose
• To ensure that all incoming documents and data are transmitted to appropriate
personnel for follow up action and all outgoing documents and data are issued
promptly.
18.2 Responsibilities
o The Document Controller shall oversee the control of all documents relating to
the Quality Procedures and keeps a Master List of the location of such
documents.
• All staff shall maintain and upkeep documents and data. This includes fax
messages, letters transmittals, drawings, diskettes and calculation reports.
• The Project Manager shall ensure that all drawings, diskettes produced or
received are kept, maintained and readily identifiable.
• The Project Manager shall ensure that fax messages, letters, transmittals and
reports are kept and maintained in the appropriate files or folders.
Controlled copies are indicated by the stamping ‘Control Copy’ on the cover
page in blue or red colour.
• Master List
• Revisions
The Document Controller shall then submit the request to the Project Manager
for approval. If the change is approved, the Document Controller is
responsible for updating affected documents.
• Change Record
• Distribution
Concerned Administrative Staff shall the deliver the document to the relevant
interested parties
• Project Control
A Project Master List is established and kept by the Document Controller who
shall assign new serial numbers.
The Document Controller shall ensure that all files, box folders are labelled.
The Construction / Shop Drawings Master List and Materials / Sample Master
List are kept in project files, These Master Lists are prepared and updated by
the Document Controller and filed
The Project Manager shall direct the respective project staff to follow up on all
incoming fax messages, letters and transmittal to ensure that the information
is responded and updated where necessary.
All in-coming fax messages, letters and transmittals received are initialed by
concerned staff. The date of response is indicated on the first page of the
document before passing it to the functional head for reference or comments.
Comments can be written on any blank spaces on the fax messages, letters or
other means for transmittal.
The Transmittal Form number may also be used in conjunction with the issue
of drawings, calculations and reports.
Authorities may inform the public on the updates of their requirement through
circulars or seminars. If such is the case concerned staff may attend such seminars
on behalf of XYZ CONSULTING Sdn Bhd.
At the conclusion of such seminar, the attendee shall inform the company about such
revisions or updates. Seminar notes or any circulars on the updates shall then be
circulated to those affected and subsequently maintained as a reference documents.
Table 3:
Method of Distribution
Document Approved By Distributed To
Registering Record
Project Manager
Consultant
(acceptance Drawing • Site Office (2 sets)
Drawings, Transmittal
only) Register • Works Contractors
Schedules, etc
Client
Shop Drawing Site Office (2 sets)
Consultant Transmittal
Drawings Register Works Contractors
Client
Construction Site Office
Project Manager Not required Transmittal
Programme Works Contractors
Client
Sub-Elements
Project Manager Not required Transmittal Consultants
Programme
As per distribution list
Project Quality
Client Not required Transmittal in Plan
Plan
As per distribution list
Project Safety
Project Manager Not required Transmittal in Plan
Plan
Client
Consultants
Method Project Engineer Document
Transmittal Site Office
Statements / QC Manager Register
Works Contractors
18.5 Correspondence
All correspondence to Client shall be signed by the Project Director. Only persons
designated by the Project Director to do so may sign in the event of his absence.
- Letter
- Request for Information
- Fax Cover Sheet
- Documents Transmittal
- Confirmation of Instruction (to confirm verbal instruction)
Verbal instruction from Client must be confirmed in writing using the “Confirmation of
Instruction Form” with copies of confirmation send to organizations shown on the
form.
The following XYZ CONSULTING SDN. BHD. staff may formally communicate with
Work Contractors:
- Project Director/Manager
- Contractors/sub-contractor
- Project Engineer
All correspondence to work Contractor other than the Documents Transmittal must
be sighted by the Project Manager and copy to be kept by document controller
according to relevant work contractor/ works package.
A site mail box must be established in the Project Office and Works Contractors
instructed to deliver correspondence via this mail box or by fax addressed to the
Project Manager.
All correspondence from work contractor must be date stamped upon receipt.
Project Manager must review all correspondence/s and decide further distribution
and original copy to be kept and filed by document controller according to relevant
work contractor/ works package.
Responsibility:
- The Project Manager is responsible for the overall running of the Site Office
administration.
- Document Controller is responsible for the filing system ensuring they are
legible, readily identifiable and retrievable.
Procedure:
Responsibility:
- The Project Manager is responsible for the Site Establishment including all
Site Records.
- The Site Engineer and his supporting staffs are responsible for the keeping
of Site Dairy and the preparation of the Site Daily Reports and the Day-
works Record etc.
Procedure:
- The Site Dairy and Site Daily Report shall be completed every day without
fail.
- The Day-Works Record shall be completed as and when the Day-Works are
carried out.
- To submit the Site Diary daily – before 3.30pm on the following day.
- To submit Approval Chit and QAQC Forms / Inspection List – before 3.30pm
for inspection the next morning.
- To submit Material Inspection Form for all construction material used in the
construction works within 24 hours upon delivery.
Filing:
- Ensure that the original record is filed in the filing system
- Site Personnel may maintain their own files in the file but original must
always be filed in the central filing system.
Archiving:
- At the completion of the project, update the file listings
- Place all central filing system records into numbered and labelled boxes
- Enclose a list of all records in the box
- Send a copy of the box lists to head office
Reports
Progress Report shall include the following :
Contract drawings and documents shall comply with the client’s requirements
and approved by the relevant authorities.
Contact Office
No Organization Designation Fax Number
Person(s) Telephone
1. Client
RHB Dev. Berhad, Azman Salim Project 03-2055 4000 03-2055 4555
Director 03-2055 4008 03-2055 4666
Wisma RHB, Jln TAR,
Kuala Lumpur.
2. Contractor
UVW S/B Ir. Razman Project 03-9570 6001 03-9570 6007
Jalan Pinang, Adam Manager
Kuala Lumpur
3. Project Consultants
XYZ CONSULTING S/B
Jln Aman, Ir. Ismail Ibrahim Project 03-9300 7000 03-9300 7001
Kuala Lumpur Manager
It is UVW’s responsibility to handover the project to Client after completed all the major
works at site in accordance to the contract requirements. The handover dates shall be
completion dates (Final completion or Sectional completional) as stated in the contract
document.
Upon receiving the notification from the sub-contractor regarding the Final Inspection,
the site supervisor shall notify the PM, who in turn would arrange with the Employer for a
joint inspection (where relevant) comprising the following personnel;
All non-conformances are clearly recorded on the defect list, confirmed and endorsed by
all parties at the end of the inspection.
The scope and targeted date are to be completed by all personnel involve in the
inspection.
The PM ensures the defect lists are forwarded to the sub-contractor for rectification.
The respective Site Supervisor shall monitor and follow-up with the rectification of the
defects and ensure they are being carried out timely.
21.0 APPENDICES
This Quality System manual together with the management and operational
Quality Procedures that support it, are the foundation of UVW Const‘s Quality
Management System.
In its commitment to Quality, the Managing Director has appointed the Quality
Management Representative, to ensure the effective implementation and
continual improvement of the Quality Management System throughout UVW
Const.
It is our goal that all the staff, in all functions, performs their duties according to the
documented Quality Management System.
Managing Directors
METHOD OF
ACTION CHECKING
ITEM TEST & TESTING/
DESCRIPTION FREQUENCY RESPONSIBILIT RESPONSIBILI
NO INSPECTION PROCEDURE
Y TY
REF
Revision
Reference No. Description
No.
XYZ/PQMP/40s Works/G-00 PRECONCRETING INSPECTION FORM 0
XYZ/PQMP/40s Works/G-01
POST CONCRETING INSPECTION FORM 0
XYZ/PQMP/40s Works/G-02
REQUEST TO STRIKE FORMWORK 0
XYZ/PQMP/40s Works/G-03
GENERAL JOINT MEASUREMENT SHEET 0
XYZ/PQMP/40s Works/G-04
PILE HEAVE MONITORING REPORT 0
XYZ/PQMP/40s Works/G-05 SUMMARY OF BORED PILE INSTALLATION
RECORD
0
XYZ/PQMP/40s Works/G-06
BORING RECORD 0
XYZ/PQMP/40s Works/G-07
CONCRETING RECORDS FOR BORED PILE 0
XYZ/PQMP/40s Works/G-08
BORE PILE RECORD 0
XYZ/PQMP/40s Works/G-09 INSPECTION PRIOR TO LAYING OF
REBARS AND DUCTS CHECKLIST
0
XYZ/PQMP/40s Works/G-10 REBARS INSPECTION PRE-CONCRETING
CHECKLIST
0
XYZ/PQMP/40s Works/G-11
CONCRETE POURING CHECKLIST 0
XYZ/PQMP/40s Works/G-12
DEMOULDING CHECKLIST 0
XYZ/PQMP/40s Works/G-13
GIRDER STRESSING RECORD 0
XYZ/PQMP/40s Works/G014
GROUTING WORKS CHECKLIST 0
Revision
Reference No. Description
No.
XYZ/PQMP/40s Building/G-00 MASTER DOCUMENT REGISTER - GENERAL 0
We request for inspection and permission to proceed with the following work :
Date :
am/pm
Time :
*
Description of works :
Remarks/ comment :