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Chrysler engineer & ODI investigator both acknowledge defect exists (AGAIN in Chrysler vehicles) ODI Resume (INOA-EA01017-11717) Inadvertent Roll-away in Reverse When Parked - Jeep Grand Cherokee

Chrysler engineer & ODI investigator both acknowledge defect exists (AGAIN in Chrysler vehicles) ODI Resume (INOA-EA01017-11717) Inadvertent Roll-away in Reverse When Parked - Jeep Grand Cherokee

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Published by chryslerkilledmymom
In July 2001, an Office of Defect Investigations (ODI) investigator met with a Chrysler field engineer at a Jeep Chrysler dealership in Virginia to inspect a complaint vehicle. The purpose of the inspection was to duplicate the complaint description of the vehicle going into Reverse after being shifted into the Park position. The ODI investigator and Chrysler field engineer reported a total of three Park to Reverse failures. However, Chrysler & ODI both failed to do a recall that would actually fix the defect.
In July 2001, an Office of Defect Investigations (ODI) investigator met with a Chrysler field engineer at a Jeep Chrysler dealership in Virginia to inspect a complaint vehicle. The purpose of the inspection was to duplicate the complaint description of the vehicle going into Reverse after being shifted into the Park position. The ODI investigator and Chrysler field engineer reported a total of three Park to Reverse failures. However, Chrysler & ODI both failed to do a recall that would actually fix the defect.

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Published by: chryslerkilledmymom on Feb 13, 2011
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08/14/2014

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U.S. DepaMentof Transportation
ODI RESUME
ationalHigbwayTrafficSafetyAdministra
INVESTIGATION:EAOI-01'1DATEOPENED: 11110 /01SUBJECT: InadvertentRoll-awayn ReverseWhenParkedPROMPTEDBY: PEO 021PRINCIPAL ENGINEER:PeterKivettMANUFACTURER: DaimlerChryslerCorporationMODEL:JeepGrandCherokeeMODEL YEARS: 1993-CurrentProductionVEHICLE POPULATION: 1,823,631PROBLEM DESCRIPTION: Drivers allege hattheyplace he vehicle nto PARK whilestoppedon alevel surfaceandat some ime afterexitingthe vehicle this time varies rom seconds o more han acoupleofminutes),he vehicle begins oroll'-awayn REVERSE.FAILURE REPORTSUMMARYODI MANUFACTURER TOTALALL COMPLAINTS: 517 348865
CRASHES: 167 192 359INJURIES: 136 48 184FATALITIES: 43* 5*WARRANTY: N/A 74,32074,320DESCRIPTION OF FATALITY ODI believeshatonlyne f he eportedatalitiesromDaimlerChryslers onsistentith he llegedefect,arrowinghe otalo fatalities.ACTION: nEngineeringnalysisas een pened.ENGINEER DIVCHF-OFCDIR-DATEAT9 DA0
 
.
Page2.11SUMMARY:ODI opened hePreliminaryEvaluationbased n 48complaints or model year 1995-1999 ubjectvehicles. n most cases 29 out of48),ownersalleged hat the enginewas eftidlingandunattendedwhilethe vehicleself-engagedn PARK andmoved backwards nderpower. These48 vehicleroll-awayincidents esulted n 32 crashes nd 14 njuries. Since he PE wasopened heVOQcomplaint numberhasrisen o414,with 153crashes nd 121njuries,or 1995 hrough 1999Jeep
GrandCherokees.Furthermore,DIbecame wareof 4 fatalities llegedo have esultedrom hevehicle'sinabilityostayin PARK.Also,ODI identified 03complaintsor he 1993and1994 JeepGrandCherokees,hatwereconsistentith thealleged efect.DaimlerChryslereportedo ODI thatheyeceived 48complaints,ncluding92crashes,8 injuries nd3 fatalitiesor the1995-1999subject ehicles.ODI's reviewof material elatedo the 3 fatalityncidentssubmittedbyDaimlerChrysleround hatonlyonewasconsistentith thealleged efect.Compilingll the informationetweenODI andDaimlerChrysler,hereare762 consumeromplaints,alleging45crashes,69 njuries nd5 Fatalities.COMPLAINT DESCRIPTION:ODI interviewed 5 complainantshoallegedhatbetween to 30 secondsfter shiftingoPARK,hetransn-~issionngaged EVERSE ODI wasunable o contact wnersallegingonger ntervals etweenshiftsequencend heroll-awayvent).Two consumers entionedduringhe nterviewshatheyheard clunking"noise,whichsuggestsheyheard he ransmissionmployARK None of theconsumersremovedhekeyfrom he ignition rior o the ncident.All of theconsumersnterviewed aidheywereon evelground.181"InJuly2001,an ODI investigator et witha Chrysler ield engineert aJeepChryslerdealershipnVirginia o inspect complaint ehicle.The purpose f the nspection as o duplicatehecomplaintdescriptionf thevehiclegoingntoREVERSEafterbeinghiftednto hePARK position.TheODI investigator asable o duplicatehecomplaint.hevehicle ngagedEVERSEwhile twas n thePARK position t theshifterbezel Figure ). A sequencef events ccurredefore his phenomena.First,heshifterbuttonwasdepressed. econd,hevehiclewasshifted hrough EVERSE ntoPARK while heenginewas running.Third,half oftheorangendicator asvisible n thePARK windowof theshifter ezel.Fourth,he shifter uttonwas eleased. fter 10 to 25 secondshevehicleengagedn REVERSE. The vehiclewas henputona lift atthedealershipnd nspectedrombelow. All thelinkages ppearedo beproperlydjustednd n goodcondition.t is worth notinghat heirst sequenceoftestsf thevehiclewereperformedn a steepnclinewithnoPARK-to-REVERSE ailures. Duringheportion ftestinghat he ODIinvestigatorxperiencedhePARK-to-REVERSEhenomena,hevehiclewas on lat ground.A totalof threePARK-to-REVERSE ailures ccurred.
 
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FigureIPage3SUBJECT COMPONENT:Model yearMY)1993was he first year of theJeepGrandCherokee. t utilizes a floor-mountedshifteranda setof cables omechanicallyhift thetransmission.Thekeymustbe n thegnition,the servicebrakemustbeengaged nd he shifter buttonmust bedepressedor the vehicle o be shifted out of PARK.Theonlyother ime the shifter button s required n theshiffingsequences toshift from NEUTRALtoPARK. Eachgearcorrespondso a bezelwindow that,whenlluminated,ndicates he ransmissionpositionothe driver.DESIGN CHANGES:From MY 1993 o 1998 heJeepGrandCherokees ere badgednder he ZJ models.Startingn MY1999 he WJ modelswere ntroduced.In1995our revisionsweremade o thesubjectcomponentsincluding:1)added oam sleeve o the shiftcable;2)revised ever designutilizingthe samegeometry;3)changedheroutingof the PARK nterlockcable;and4)revised he shifter o improve theassemblyrocess.In MY1998herewas a valvebodychange o accommodate new filter andpan design.Additionally,thehousingandshifter assemblieswerechromeplated. The WJ models ncorporatedmajor changes otheshiffingmechanisms ndhousingcomponentsroducingsix part numberchanges.WARRANTY CLAIMS:A total of 74,320warrantyclaimswereiled associated ith the subjectcomponents.Three of the 17warrantyabor codeoptions accountedor 73 percent f the otalwarrantyclaims n DaimlerChrysler'ssubmission:1) bezel,gearshift ever-replace;2)valvebody-replace;and3)shifter cable-adjusted.0

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