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Telecom Industry in india

Telecom Industry in india

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Published by survish
reliance communication ltd. & vodafone essar ltd.
reliance communication ltd. & vodafone essar ltd.

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Categories:Types, School Work
Published by: survish on Feb 21, 2011
Copyright:Attribution Non-commercial


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The objective of the study is to understand the performance of Indian telecom industry with thereference to retail management. For further study we analyze the application of retail operations in2 leading companies of India viz. Reliance Communication Limited & Vodafone Essar Limited.Also we have visited its customer care outlet & collected necessary information with regards to project. We also analyzed Annual Report year ended 31
march, 2010 of Telecom RegulatoryAuthority of India (TRAI) to uphold the current scenario of Indian telecom industry which is presented in our report.Due to certain confidentiality companies do not able to provide complete information regardingtheir outlet and do not able to manage proper coordination with us. Also they don¶t acknowledgefor the same. Due to this limitation certain part of report is tarnish.
2.1. Introduction:
The fast track growth of the Indian telecom industry has made it a key contributor to India¶s progress. India adopted a phased approach for reforming the telecom sector right from the beginning. Privatization was gradually introduced, first in value-added services, followed bycellular and basic services. An independent regulatory body, Telecom Regulatory Authority of India (TRAI), was established to deal with competition in a balanced manner. This gradual andthoughtful reform process in India has favored industry growth.It is also the second largesttelecommunication network in the world in terms of number of wireless connections after China.
2.2. History of Indian Telecommunication:
istory of Indian Telecommunications has its roots in the dawn of the independence era. Indiagained independence in 1947, when India had around 84,000 telephone lines for its population of 350 million. After thirty-three years later, by 1980, India`s telephone service increased with only2.5 million telephones and 12,000 public phones for a population of 700 million. Only 3 percentof India`s 600,000 villages enjoyed telephone service.
owever, in the late 1990s, a vast changewas seen in the telecommunications scenario. By 1999, India had an installed network of morethan 25 million telephone lines that spread across 300 cities, 4869 towns, and 310,897 villages,making India`s telecommunications network the ninth largest in the world. Especially notable isthe fact that more than 80 percent of this national telecommunications infrastructure, counting upto approximately 20 million telephone lines, was added in the 1990s alone.
By 2000, around650,000 public call offices provided reliable telephone service, where people could simply walk in, make a call, and pay the metered charges, had mushroomed all over India, including theremote, rural, hilly, and tribal areas as well.A stunning 117 billion metered calls were made in India from these PCOs in 1998. Revenues of the Department of Telecommunications (DoT), the state-run telecommunications operator,increased from $790 million in 1988 to $4.3 billion in 1998, simply a five-fold increase in 10years. Over the next several years, India planned to add four to five million digital telephone linesto increase its telephone density from 2.5 per 100 people in 1999, to 7 per 100 people by 2005,and to 15 by 2010. So, by 2005, the number of telephones in India will rise to 75 million; projections for 2010 are pegged at 150 million. Massive investments running into billions of dollars (installing each telephone line costs about $750) were needed for this expansion, so private
sector involvement intensified. Mobile telephony represented one telecommunications sector where private sector involvement is particularly important.
The significant dates in the history of Indian Telecommunications are as follows -
1902 - First wireless telegraph station established between Sagar Islands and Sandheads.
1907 - First Central Battery of telephones introduced in Kanpur.
1913-1914 - First Automatic Exchange installed in Shimla.
23 July 1927 - Radio-telegraph system between the UK and India, with Imperial WirelessChain beam stations at Khadki and Daund, inaugurated by Lord Irwin by exchanginggreetings with King George V.
1933 - Radiotelephone system inaugurated between the UK and India.
1953 - 12 channel carrier system introduced.
1960 - First subscriber trunk dialing route commissioned between Lucknow and Kanpur.
1975 - First PCM system commissioned between Mumbai City and Andheri telephoneexchanges.
1976 - First digital microwave junction introduced.
1979 - First optical fibre system for local junction commissioned at Pune.
1980 - First satellite earth station for domestic communications established atSecunderabad, A.P.
1983 - First analog Stored Program Control exchange for trunk lines commissioned atMumbai.
1984 - C-DOT established for indigenous development and production of digitalexchanges.
1995 - First mobile telephone service started on non-commercial basis on 15 August 1995in Delhi.
2.3. Current Scenario:India
is the world's fastest growing Wireless market, with 752 Million mobile phone subscribersas of February, 2011. The Indian Mobile subscriber base has increased in size by a factor of morethan one hundred since 2001 when the number of subscribers in the country was approximately 5million to 752 Million by Feb 2011.The overall telephone connection figure stood at 621.28 million at the end of the financial year 2009-10. Out of this the share of wireless subscribers stood at 584.32 million as compared to391.76 million a year before. The growth was 192.56 million or 49.15% year-on-year. The ruralmarket has reached the 190.88 million mark as against 111.63 million in the previous year 

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