UEL ID: U0985145

U0958081
U0958077
U0958095
 1 Introduction for Carrefour
• History
Carrefour in Malaysia
Consumer Group
• Development
Price & Services
Occupation of the market
2 How managers motivate workers
• Motivate policies
Occupation development
Salary Pay
• The understanding about how managers
motivate workers
company development
personal development
 3 Conflicts in Carrefour
• The reason of why conflicts are inevitable
in work organization.
• Conflicts productively and resolve conflicts
1)worker ideas must be viewed and
respected
2)encouraging curiosity and interest
3)increased understanding
4 Organization structure and forms
• bureaucracy structure
• traditional structure
• central and decentralized structures
 5 Organization are shaped by
circumstance
• implementing Management Information
System (MIS).
• data-sharing system links every
department to each other leading to better
communication and less error and data
redundancy
• Customer-oriented organization is
different from production-oriented
organization
6 Human resources management
• Democratic management style is where the
employees are empowered to make their own
decision and use their own work method in
completing a given task in the shops of Carrefour
• Autocratic management style is a contrast of
democratic style as the leader will not involve the
employees in decision making
• Carrefour consultative management style is the
combination of democratic and autocratic
management styles
• The fourth management of Carrefour style is laissez
faire, by which the manager will set the tasks to be
completed by the employees and the employees
are free to do the tasks in anyway they see fit.
 7 meanings of groups and teams
• Inside organizations there are groups and
teams. A group can be described as a number of
individuals who have come together for a
common interest.
• People in a group can behave in a manner that
is going to benefit an individual or themselves
and can also act in a competitive manner to
show that they are much better than the other
people in there group.
• A project team can be organized properly and
effectively by choosing group members who can
work well together and share common values
and interests.
 8 conclusion and reflections
The Carrefour group aims to become a benchmark in terms of
human resource management and social as the seventh largest
private sector employer in the world. The management of
Carrefour make sure they keep there workers motivated in
order to ensure that they keep there services are effective and
they keep there customers happy. At Carrefour they insure that
they build understanding among the workers to avoid conflict. In
Carrefour the workers work as a team unlike working as
individuals to serve customers and carry out there duties. Every
organization is now implementing Management Information
System (MIS). It helps to reduce cost, monitor inventory, lower
cycle times, improve customer service and promotes better
performance and communication between management and
the employees.