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INFORMATION IN CROSS-MEDIA: FROM DESKTOP TO MOBILE | The case of marine traffic: Designing a website for mobile phones.

INFORMATION IN CROSS-MEDIA: FROM DESKTOP TO MOBILE | The case of marine traffic: Designing a website for mobile phones.

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Current web trends such as social networking, blogging, micro-blogging, news trackers and many others have led to the creation of the Real Time Web. Real Time web is the concept of searching for and finding information online as it is produced. The marine traffic web-service is considered to be a project of this kind, providing information about current vessels position in real time visualized in a map. Indisputably, rapid technological evolution in mobile phones industry, communication protocols, wireless LANs and satellite services, has contributed in a new life style, where mobility is apparent every single moment. Both mobile devices and services are affordable nowadays to the majority of the population in developed countries, making information accessible anywhere and at any time. People do not have to find information anymore, information finds them but how much can we handle? The need for mobile versions of existing web sites and services has arisen with the increased penetration of mobile devices. However, findings show that many mobile sites offer poor designs suffering in usability. This is mostly because, until recently, the mobile industries have created those products with a technology-first approach. A more user-centered approach is used in the current thesis in order to render the user able to collect, process and disseminate needed information to produce understanding. Thus a better user experience is achieved. This thesis draws on the knowledge of established technologys possibilities, constrains, and design principles in order to conduct a user survey using gathering methods to provide a thorough grounding in information design and information architecture for a mobile website design of the marine traffic project. It is focused on understanding the problem space and the users in order to identify needs for the use of an existing service (marine traffic) on a different medium (mobile phone) modelling the possible critical contexts of use. The ultimate goal is to collect data from the survey, analyse them effectively and interpret them in a way that can lead to establishing requirements, approaching an optimal solution to the problem, laying foundation for a future implementation and revealing new issues to be explored.
Current web trends such as social networking, blogging, micro-blogging, news trackers and many others have led to the creation of the Real Time Web. Real Time web is the concept of searching for and finding information online as it is produced. The marine traffic web-service is considered to be a project of this kind, providing information about current vessels position in real time visualized in a map. Indisputably, rapid technological evolution in mobile phones industry, communication protocols, wireless LANs and satellite services, has contributed in a new life style, where mobility is apparent every single moment. Both mobile devices and services are affordable nowadays to the majority of the population in developed countries, making information accessible anywhere and at any time. People do not have to find information anymore, information finds them but how much can we handle? The need for mobile versions of existing web sites and services has arisen with the increased penetration of mobile devices. However, findings show that many mobile sites offer poor designs suffering in usability. This is mostly because, until recently, the mobile industries have created those products with a technology-first approach. A more user-centered approach is used in the current thesis in order to render the user able to collect, process and disseminate needed information to produce understanding. Thus a better user experience is achieved. This thesis draws on the knowledge of established technologys possibilities, constrains, and design principles in order to conduct a user survey using gathering methods to provide a thorough grounding in information design and information architecture for a mobile website design of the marine traffic project. It is focused on understanding the problem space and the users in order to identify needs for the use of an existing service (marine traffic) on a different medium (mobile phone) modelling the possible critical contexts of use. The ultimate goal is to collect data from the survey, analyse them effectively and interpret them in a way that can lead to establishing requirements, approaching an optimal solution to the problem, laying foundation for a future implementation and revealing new issues to be explored.

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Published by: Natalia Papadopoulou on Feb 25, 2011
Copyright:Attribution Non-commercial

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09/27/2011

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I
NFORMATION IN CROSS
-
MEDIA
:
 
F
ROM DESKTOP TO MOBILE
 
The case of marine traffic: Designing a website for mobile phones
!
U
NIVERSITY OF THE
A
EGEAN
 
D
EPARTMENT OF
P
RODUCT
&
 
S
YSTEMS
D
ESIGN
E
NGINEERING
 
user
!
!
interaction
!
!
ultimate
!
!
people
!
!
news
!
!!
micro-blogging
!
!
effectively
!
!
mobile
!
one
!
!
thorough
!
!
grounding
!
!
achieved
!
!
online
!
!
making
!
!
prototyping
!
!
Applications
!
!
knowledge
!
!!
internet
!
!!
industries
!
!!
render
!
!!
poor
!
!!
usability
!
!!
needs
!
!!
life
!
!!!
every
!
!!!
style
!
!!!
draws
!
!!!
devices
!
!
against
!
needed
!
new 
!
users
!
majority
!
products
!
problem
!
technology
!
evaluate
!
position
!
communication
!
Technology-first
!
many
!
Cross-Media
!
 versions
!
anymore
!
networking
!
need
!
establish
!
propose
!
collect
!
space
!
contributed
!
design
!
sites
!
approach
!
blogging
!
evolution
!
context
!
content
!
countries
!
identify
!
current
!
affordable
!
gathering
!
principles
!
used
!
concept
!
Real
!
 Web
!
increased
!
designing
!
offer
!
Time
!
existing
!
mobility
!
Phones
!
order
!
different
!
developed
!
Indisputably
!
moment
!
focused
!
produce
!
handle
!
information
!
map
!
goal
!
able
!
find
!
others
!
established
!
kind
!
traffic
!
designs
!
solutions
!
finding
!
requirements
!
nowadays
!
rapid
!
show 
!
protocols
!
constrains
!
creation
!
much
!
methods
!
project
!
marine
!
anywhere
!
population
!
thesis
!
created
!
User-Experience
!
understanding
!
providing
!
experience
!
service
!
usability
!
solution
!
alternative
!
optimal
!
Human-Computer
!
social
!
use
!
accessible
!
medium
!
process
!
penetration
!
satellite
!
services
!
trends
!
finds
!
User-centered
!
searching
!
possibilities
!
 
!
 
U
NIVERSITY OF THE
A
EGEAN
 D
EPARTMENT OF
P
RODUCT
&
 
S
YSTEMS
D
ESIGN
E
NGINEERING
 
Undergraduate thesis for the Department of Product & Systems Design Engineering B.Eng. degree:
I
NFORMATION IN CROSS
-
MEDIA
:
 
F
ROM DESKTOP TO MOBILE
 
The case of marine traffic: Designing a website for mobile phones
by 
Papadopoulou Anastasia-Evangelia
Supervisor:
Jenny Darzentas
Examiners:
Jenny DarzentasDimitrios LekkasEvangelos Vlachogiannis
Syros2010
 
 
!
 
A
BSTRACT
 
Current web trends
such as social networking, blogging, micro-blogging, news trackers andmany others have led to the creation of the “
Real Time Web
”. “Real Time web is the conceptof
searching
for and
finding
 
information
 
online
as it is produced.” The
marine traffic web-service
is considered to be a project of this kind, providing
information
about current
vessels
ʼ
position in real time
visualized
in a
map
.Indisputably, rapid technological evolution in mobile phone industry, communication protocols,wireless LANs and satellite services, has contributed to a new life style, where
mobility
isapparent in every single moment. Both
mobile devices
and
services
are
affordable
 nowadays to the majority of the population in developed countries, making
informationaccessible anywhere
and
at any time
. People do not have to find information anymore,information finds them… but how much of it can they handle?The
need for mobile versions
of existing web sites and services has arisen with theincreased penetration of mobile devices. However, findings show that many mobile sites offer
poor designs
suffering in
usability
. This is mostly because, until recently, the mobileindustries have created those products with a
“technology-first” approach
. A more
“user-centered” approach
is used in the current thesis in order to render the
user
able to
collect
,
process
and
disseminate
needed
information
to
produce understanding
. Thus a better
user experience
is achieved.This thesis draws on the knowledge of established
technology
ʼ
s possibilities, constrains
,and
design principles
in order to conduct a
user survey
using gathering methods to providea thorough grounding in
information design
and
information architecture
for a
mobilewebsite design
of the
marine traffic
project. It is focused on understanding the problemspace and users in order to identify needs for the
use of an existing service
(marine traffic)
on a different medium
(mobile phone)
modelling
the possible critical
contexts of use
.The ultimate
goal
is to
collect data
from the
survey
,
analyse
them effectively and
interpret
 them in a way that can lead to
establishing requirements
, approaching an
optimal solution
 to the
problem
,
 
laying the foundations for a future implementation and revealing new issues tobe explored.
K
EYWORDS
:
Information Design, Interaction Design, Design, User-Experience, User-Centered Design,Human-Computer Interaction, Mobile Phones, Mobile Web, Mobile Internet Applications, Cross-Media
 

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