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3
A
BSTRACT
Current web trends
such as social networking, blogging, micro-blogging, news trackers andmany others have led to the creation of the “
Real Time Web
”. “Real Time web is the conceptof
searching
for and
finding
information
online
as it is produced.” The
marine traffic web-service
is considered to be a project of this kind, providing
information
about current
vessels
ʼ
position in real time
visualized
in a
map
.Indisputably, rapid technological evolution in mobile phone industry, communication protocols,wireless LANs and satellite services, has contributed to a new life style, where
mobility
isapparent in every single moment. Both
mobile devices
and
services
are
affordable
nowadays to the majority of the population in developed countries, making
informationaccessible anywhere
and
at any time
. People do not have to find information anymore,information finds them… but how much of it can they handle?The
need for mobile versions
of existing web sites and services has arisen with theincreased penetration of mobile devices. However, findings show that many mobile sites offer
poor designs
suffering in
usability
. This is mostly because, until recently, the mobileindustries have created those products with a
“technology-first” approach
. A more
“user-centered” approach
is used in the current thesis in order to render the
user
able to
collect
,
process
and
disseminate
needed
information
to
produce understanding
. Thus a better
user experience
is achieved.This thesis draws on the knowledge of established
technology
ʼ
s possibilities, constrains
,and
design principles
in order to conduct a
user survey
using gathering methods to providea thorough grounding in
information design
and
information architecture
for a
mobilewebsite design
of the
marine traffic
project. It is focused on understanding the problemspace and users in order to identify needs for the
use of an existing service
(marine traffic)
on a different medium
(mobile phone)
modelling
the possible critical
contexts of use
.The ultimate
goal
is to
collect data
from the
survey
,
analyse
them effectively and
interpret
them in a way that can lead to
establishing requirements
, approaching an
optimal solution
to the
problem
,
laying the foundations for a future implementation and revealing new issues tobe explored.
K
EYWORDS
:
Information Design, Interaction Design, Design, User-Experience, User-Centered Design,Human-Computer Interaction, Mobile Phones, Mobile Web, Mobile Internet Applications, Cross-Media