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Traditional Food Storage Methods: A Client Diagnosis and Information Attainment Treatment Plan

Traditional Food Storage Methods: A Client Diagnosis and Information Attainment Treatment Plan

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Published by leafeuille
This sixteen page document is based on a series of interviews with an information seeker. It verifies my ability to assess the importance of a person's prior learning both in the content and information search areas; assess a client's cognitive style and search process; and analyze search process models (particularly neutral questioning) and test their applicability. This information needs assessment for my client was completed with a custom designed product. The assessment allowed me to practice multiple activities which helped ready me for a position as a librarian and information specialist, including practicing effective client interviewing, information repackaging and using modern research technology.
• PO 3: Conduct an information needs assessment, and design and evaluate customized information services and products based on those needs
This sixteen page document is based on a series of interviews with an information seeker. It verifies my ability to assess the importance of a person's prior learning both in the content and information search areas; assess a client's cognitive style and search process; and analyze search process models (particularly neutral questioning) and test their applicability. This information needs assessment for my client was completed with a custom designed product. The assessment allowed me to practice multiple activities which helped ready me for a position as a librarian and information specialist, including practicing effective client interviewing, information repackaging and using modern research technology.
• PO 3: Conduct an information needs assessment, and design and evaluate customized information services and products based on those needs

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Published by: leafeuille on Feb 28, 2011
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02/03/2013

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Running Head: TRADITIONAL FOOD STORAGE METHODS
 
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       Traditional Food Storage Methods:A Client Diagnosis and Information Attainment Treatment PlanSara LindenEmporia State University               
 
Running Head: TRADITIONAL FOOD STORAGE METHODS
 
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  Traditional Food Storage Methods:A Client Diagnosis and Information Attainment Treatment Plan
 Diagnosis Interview
I conducted my client diagnosis interview in my client¶s living room on the afternoon oApril 23
rd
. I had asked my client, Matt, a few days earlier if he had any information he neededhelp finding, and by this time he had let me know that he did, in fact, have an information gap.Matt is not a frequent library user and has had extremely limited interactions with referenceassistance and library staff. We sat on the couch, comfortably near one another, relaxed and in aquiet, calm setting.I smiled and spoke reassuringly to my client, as he seemed a bit nervous aboutthe interaction and questioning at first, even though we¶ve known each other for a long time. Ibelieve it was the interview process and the structured, meaningful interview questions. Theclient became more at ease as the interview progressed.The client¶s first statement was ³What are examples of traditional foods and how do youpreserve foods?´ To assess the situation, I asked a neutral question: ³What are you trying to do inthis situation?´ The client replied that he wanted to grow organically grown traditional foods andfigure out how to preserve them to use for the duration of the year after harvest. To assess gapsin the client¶s knowledge, I asked what was missing in his understanding of the problem. Mattstated that he was ³starting from square one´(M. Linden, personal communication, April 23,2010). Finally, to assess the use, I asked my client ³If [he] could have the help [he] wanted, whatwould it be?´  My client hesitateduncertainly. So I rephrased: ³For example, how are youplanning to use this information? Are you interested in any particular format of the information?´(Dervin & Dewdney, 1986). This helped clarify my client¶s understanding of the question.
 
Running Head: TRADITIONAL FOOD STORAGE METHODS
 
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 Matt responded that he wanted to use it for his garden.He is planning on growing largequantities of produce and wants to store it so it does not spoil. He is interested in foods that weretraditionally grown in particular cultures, and most importantly, the storage of those foods. Withregards to the format, he said books and online sources were fine, the most important thing wasthat the material had good visual aids and were very detailed with lots of examples(M. Linden,personal communication, April, 23, 2010). I restated what I understood his information need tobe (information and directions about traditional food storage methods for a personal garden¶sbounty, represented textually and visually in a detailed way, with an interest in any effectiveformat) and we agreed that we were both on the same page. I was resolved to find my clientsome good, detailed food preservation information.
 Information Filtration
After the client interview, my next step was to develop and conduct a search for myclient¶s information needs. I decided that I would start by doing a relaxed Google search, just toget more familiar with the topics, and then I would move from there to DIALOG in order to testthe subject terms I had gathered. After fleshing those two options out, my plan was to then moveto some library catalogs and online booksellers to find some books. I planned to allow myself theflexibility to restructure my search as needed.I began with some Googling. I searched the internet to find some websites dealingwith traditional food preservation, like pickling, canning, drying and root cellaring. My clienthad a loose definition of traditional. Geographically, he was most interested in Eurasian andNative/North American techniques, with no particular emphasis on strict time periods, as long asthe methods were culturally traditional. This was vague and allowed for a lot of information hits,

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