Jaclyn Carlisle
428 Quebec Ave., Toronto, M6P 2V4 | 416.575.8923 | jcarli01@guelphumber.ca|Twitter: jaclynmcarlisle________________________________________________________________________________
Objective
To obtain a rewarding communications internship at Free The Children, where I can applyand expand my current skill set, contributing to the effort Free The Children is making tochange the world.
Skills
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Proficient business writing skills: news releases, media kits, communications plans,speeches, and more
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Knowledge of graphic design and web development software (i.e. Adobe Creative Suite,HTML, Dreamweaver, etc.)
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Persuasive and confident public speaker
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Fundraising Experience
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Experience working with Volunteers
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Confident with various forms of social media: Twitter, Linked In, and Facebook
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Strong computer skills in PC and Mac: Microsoft Office (Word, PowerPoint & Excel)
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Knowledge of basic French
ExperienceVolunteer Program Coordinator
| Canadian Breast Cancer Foundation | 2011– Present
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Analyzes learning’s from tests, research, measurement and feedback fromprevious years and incorporates into the Fundraising and Stewardship plans.
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Engage in post-Run for the Cure stewardship initiatives such as communications
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Contact past participants to encourage them to register again
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Researched Run Director’s overall experience as a volunteer director for theCIBC Run for The Cure, prepared data reports based on survey results.
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Responsible for writing and creating a Run Director Resource Manual, whichincludes how-to guidelines for organizing the Run for the Cure at specific run sites
Volunteer Programs Intern
| Canadian Breast Cancer Foundation | 2010– 2011
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Supported conceptualization, production and dissemination of marketing, fundraising-related, and volunteer development related general brochures and collateral materials,as well as funds development and donor relations materials
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Provided marketing & events-related support to CBCF signature events, the CanadianBreast Cancer Foundation CIBC Run for the Cure (Ontario Run sites) and Yard Sale forthe Cure, as well as other Foundation events including Volunteer Awards Ceremony,Health Promotion community events and other events as required.
Shift Supervisor and Learning Coach
| Starbucks Coffee, Toronto | 2007 – Present
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Understand the value of providing outstanding customer service
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Customer Voice Specialist: responsible for tracking and relying customer experiences.Analyzed information in order to communicate to the team our strengths andweaknesses and develop areas for improvement
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Encouraged and developed connections with guests, fostering return business bymaking Starbucks a guest’s “third place”
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Exercised effective cash-handling skills, prepared daily deposits with no shortagesPage 1 of 3
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