Emlyn Kinzett – 3111246 106CR – Assignment 1
Context of Use
The current environment, and the future environment, will be noisy, busy, but leisurely.Sometimes, the environment will be cramped, and with the current technology, it canbe stressful to achieve the goal. The users will most likely be in Coventry city centre,exploring the local attractions.Because of the busy nature of the environment, and possibly a time constraint, thesystem needs to be used efficiently. The user most likely doesn't want to be standingaround trying to work out how to use the system. This brings me on to the next point;training. The current system, maps and signs, doesn't really require to much training,just the ability to read a map. The new system should also have this same characteristic,otherwise it will not be more efficient.
The technology used now to achieve the goals are maps, signs, brochures, books, etc.These are useful technologies in their own ways. They provide the information quicklyon a certain attraction or place. However, the information provided may not beinformation required by the user.A map, brochure or book can act as a souvenir after the user leaves the city. This is theadvantage of the current technology.The language is also a major problem. The majority, if not all, maps, signs and brochuresare printed in English. A tourist from Eastern Europe may not be able to read orunderstand English, so would therefore find it difficult to achieve their goal. They wouldnot be able to understand the information given to them by the maps or brochures.At the moment, maps and brochures are most suited to the older tourists. This is due tothe fact that they have most likely used this when visiting other tourist locations. Theyounger generation, 16-25, tend to use newer technologies for finding out information. Imust take this into account when designing my system. It must not be too advanced forthe older generation tourists to use, but it must be advanced enough to please theyounger generation. I must find a balance to please the two generations.
To solve the problem Emily, and many other new tourists, experience, a phoneapplication or a separate hand-held device could be created. A lot of tourists, mainlythose from the older generation, may not possess a phone capable of downloading andinstalling applications. If the system were to be a phone application, it could not benefitthis group of people.A pre-built hand-held device could be developed and created to solve the problem. Thisdevice could be purchased from the train station or bus station, or any other place of interest in the city. The hardware, the physical device, must be robust in case it isdropped. Touch-screen technology may not be the most suitable hardware for thisdevice. Younger generation tourists would find it easy to operate, however the oldertourists may find it more challenging. Therefore a hand-held device with arrows andbuttons would be more suitable.The device will use GPS to track the user's position within the city. This will beincorporated into the software, which will allow the user to select interest points which