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Published by aruneshb
Business Communication Notes
Business Communication Notes

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Published by: aruneshb on Mar 03, 2011
Copyright:Attribution Non-commercial


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Business Communication
: communication used topromote a product, service, or organization; relayinformation within the business; or deal with legal andsimilar issues. It is also a means of relying between a supplychain, for example the consumer and manufacturer.At its most basic level, the purpose of communication in theworkplace is to provide employees with the information theyneed to do their jobs.
Business Communication encompasses a variety of topics,includingMarketing,Branding,Customer relations, Consumer behaviour,Advertising,Public relations, Corporate communication,Communityengagement,Research& Measurement,Reputation management,Interpersonal communication,Employee engagement,Online  communication, andEvent management. It is closely relatedto the fields of professional communicationandtechnical communication.Business is conducted through various channels of communication, including theInternet, Print (Publications), Radio,Television,Ambient media, Outdoor, andWord of  mouth.Business Communication can also refer to internalcommunication. Acommunications directorwill typicallymanage internal communication and craft messages sent toemployees. It is vital that internal communications aremanaged properly because a poorly crafted or managedmessage could foster distrust or hostility from employees.
Business Communication is a common topic included in thecurricula of Masters of Business Administration (MBA)programs of many universitiesThere are several
methods of business communication,including:
Web-basedcommunication - for better and improvedcommunication, anytime anywhere ...
e-mails, which provide an instantaneous medium of written communication worldwide;
Reports- important in documenting the activities of anydepartment;
Presentations- very popular method of communicationin all types of organizations, usually involvingaudiovisual material, like copies of reports, or materialprepared inMicrosoft PowerPointorAdobe Flash;
telephonedmeetings, which allow for long distancespeech;
forum boards, which allow people to instantly postinformation at a centralized location; and
face to facemeetings, which are personal and shouldbe succeeded by a written followup
Insoftware engineering, a web application or webapp
isanapplicationthat is accessed viaweb browserover a network such as theInternetor anintranet. It is also a computer software application that is coded in a browser-supported language (such asHTML,JavaScript,Java, etc.) and reliant on a common web browser to render theapplicationexecutable.Web applications are popular due to the ubiquity of webbrowsers, and the convenience of using a web browser as aclient, sometimes called athin client. The ability to update and maintain web applications without distributing andinstalling software on potentially thousands of clientcomputers is a key reason for their popularity. Common webapplications includewebmail, onlineretail sales,online auctions,wikisand many other functions.
2) E MAIL:
Electronic mail, often abbreviated as email or e-mail, is amethod of exchanging digital messages, designedprimarily for human use.An electronic mail message consists of two components, themessage
, and the message
, which is theemail's content. The message header contains controlinformation, including, minimally, an originator's emailaddress and one or more recipient addresses. Usuallyadditional information is added, such as a subject headerfield.The foundation for today's global Internet e-mail service wascreated in the earlyARPANETand standards for encoding of messages were proposed as early as, for example, in 1973(RFC 561). An e-mail sent in the early 1970s looked verysimilar to one sent on the Internet today. Conversion fromthe ARPANET to the Internet in the early 1980s produced thecore of the current service.Network-based email was initially exchanged on theARPANET in extensions to theFile Transfer Protocol(FTP),but is today carried by theSimple Mail Transfer Protocol (SMTP), first published asInternet Standard10 (RFC 821) in 1982. In the process of transporting email messagesbetween systems, SMTP communicates delivery parametersusing a message
separately from the message(headers and body) itself.Originally a text-only communications medium, email wasextended to carry multi-media content attachments, whichwere standardized in 1996 withRFC 2045throughRFC 2049, collectively called,Multipurpose Internet Mail Extensions (MIME).E-mail systems are based on astore-and-forwardmodel inwhich e-mail computer server systems accept, forward,deliver and store messages on behalf of users, who onlyneed to connect to the e-mail infrastructure, typically an e-mail server, with a network-enabled device (e.g., a personal

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