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A STUDY ON THE INNOVATION OF ECOMMERCE IN SMALL AND MEDIUM-SIZED ENTERPRISES (SME) IN UGANDA

A STUDY ON THE INNOVATION OF ECOMMERCE IN SMALL AND MEDIUM-SIZED ENTERPRISES (SME) IN UGANDA

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Published by Kamya Julius
A study on the innovation of Ecommerce in small and medium‐sized enterprises (SME) in Uganda 

A STUDY ON THE INNOVATION OF ECOMMERCE IN SMALL AND MEDIUM-SIZED ENTERPRISES (SME) IN UGANDA

By

Kamya Julius

September 2010

The work contained within this document has been submitted by the student in partial fulfilment of the requirement of their course and award
                                                                                                            1                           
A study on the innovation of Ecommerce in small and medium‐sized enterprises (SME) in Uganda 

A STUDY ON THE INNOVATION OF ECOMMERCE IN SMALL AND MEDIUM-SIZED ENTERPRISES (SME) IN UGANDA

By

Kamya Julius

September 2010

The work contained within this document has been submitted by the student in partial fulfilment of the requirement of their course and award
                                                                                                            1                           

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Published by: Kamya Julius on Mar 07, 2011
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01/28/2013

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A
 
study
 
on
 
the
 
innovation
 
of 
 
Ecommerce
 
in
 
small
 
and
 
medium
sized
 
enterprises
 
(SME)
 
in
 
Uganda
 
1
 
Student
 
ID:
 
3330939
 
MBA
IT
 
A STUDY ON THE INNOVATION OFECOMMERCE IN SMALL ANDMEDIUM-SIZED ENTERPRISES(SME) IN UGANDA
Kamya Julius
September 2010
 
By
 
 
The work contained within this document has been submittedby the student in partial fulfilment of the requirement of their course and award
 
A
 
study
 
on
 
the
 
innovation
 
of 
 
Ecommerce
 
in
 
small
 
and
 
medium
sized
 
enterprises
 
(SME)
 
in
 
Uganda
 
2
 
Student
 
ID:
 
3330939
 
MBA
IT
 
A STUDY ON THE INNOVATION OF ECOMMERCEIN SMALL AND MEDIUM-SIZED ENTERPRISES(SME) IN UGANDA
Author
Kamya Julius
Student ID
3330939
Course Title
MBA (Information Technology)
Module
ARUM99EKM MBA Dissertation
Date
24
th
September 2010
 
A
 
study
 
on
 
the
 
innovation
 
of 
 
Ecommerce
 
in
 
small
 
and
 
medium
sized
 
enterprises
 
(SME)
 
in
 
Uganda
 
3
 
Student
 
ID:
 
3330939
 
MBA
IT
 
Abstract
Ecommerce is a conception which has gained the industries worldwide inclusive the smalland medium industries in Uganda, the SMEs occupies a small part of the economy, currentlythe EDI is not mainly used by the SMEs to further up their business. There is lack of transparency in the whole framework used by the SMEs although they are contributor to thenational economy. There are no enough administrative and legislative support from thegovernment, there are problems around the financial resources available to keep the SMEsfrom progressing. On the side of the business, these enterprises lack the proper managementforce, knowledge, style and the skills in handling complex and innovative developedtechnologies, which are flooding the markets. This is what the SMEs have to know in order tocompete in the environment. SMEs have no single development systems which can protecttheir interest. They need to have and integrated approach which has three levels, strategic,enterprise and institutional. The private/public and government sector, they need to providesupport to fulfil this long term strategy, which eventually will turn the SMEs into a profitablecentre. Ecommerce has both advantages and disadvantages to SMEs and this project is todevelop deeper understanding and even learn more into the effects of the technicalinnovations in Ecommerce on SMEs. This study tries to put more on the existing literature bylooking at how the SMEs should incorporate the Ecommerce into their business strategies orhow they can improve their current approach. This study will also try to judge the consumerexperiences on online shopping and how Ecommerce has affected their expectations.This research was carried out using a collection of methodologies. Both the secondary andthe primary research were used for this purpose.The survey conducted shows that there was a relationship between the use of Ecommerce andaccessibility of internet and the organization size. For the medium enterprises they do accessthe internet and they do own their own websites. More than half of the small sized enterprisesdo have computing facilities and internet access but they don’t have Ecommerce presence.Inclusion I do say that there are a number of strategic directions to be taken up byorganizations in Uganda to achieve success and there’s no single path to success. Theselected path should base on the requirements and the company structure along with thedominating market conditions. Basing on the fact that technology keeps changing, this is themost reason for this and hence the evolution rules will always be rewritten.
 

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