HOLISTIC DECISION

Decision making is a process of identifying and

choosing alternative courses of action in a manner
appropriate to the demand of the situation.
Kreitner
 TYPES OF DECISIONS
ORGANISATIONAL VS PERSONAL
DECISION
STRATEGIC VS OPERATIONAL
DECISIONS
PROGRAMMED AND NON-
PROGRAMMED DECISIONS
 PROGRAMMED DECISION
A Repetitive decision that can be handled
by a routine approach.
To solve recurring problems which require
structured solutions.
Identifying the problem and applying
decision rules for getting it solved.
It remain consistent for relatively longer
period of time and over many situations.
NON-PROGRAMMED DECISIONS
Made to problems which are unique and
non-repetitive.
Made for solving unstructured problem
which changes by time and marked by
high level of uncertainty.
Made with regard to new situation so calls
for lot of
experience,creativity,innovativeness,farsig
-htedness and judgement.
 BASIS OF DIFFERENCES
TYPE OF PROBLEM
MANAGERIAL LEVEL
FREQUENCY
INFORMATION
TIME FRAME FOR SOLUTION
SOLUTION RELIES ON