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March 2011 IT Status Report

March 2011 IT Status Report

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Information Technology Activity and Status Report
March 2011

Announcements for Faculty and Staff Meetings
Contact Information Technology Anytime Support Desk Available 24 hours a day, 7 days a week (310) 506-HELP (4357) or (866) 767-8623 Technology and Learning for Faculty http://services.pepperdine. edu/techlearn/ techlearn@pepperdine.edu Office of the Vice Provost and Chief Information Officer (310) 506-4501 Request IT Services http://services.pepperdine.edu/ it/forms IT Seeks Feedback on Unive
Information Technology Activity and Status Report
March 2011

Announcements for Faculty and Staff Meetings
Contact Information Technology Anytime Support Desk Available 24 hours a day, 7 days a week (310) 506-HELP (4357) or (866) 767-8623 Technology and Learning for Faculty http://services.pepperdine. edu/techlearn/ techlearn@pepperdine.edu Office of the Vice Provost and Chief Information Officer (310) 506-4501 Request IT Services http://services.pepperdine.edu/ it/forms IT Seeks Feedback on Unive

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Published by: Pepperdine University Information Technology on Mar 09, 2011
Copyright:Attribution Non-commercial


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Announcements for Faculty and Staff Meetings
IT Seeks Feedback on University Technology Services inMarch.
Every year Information Technology collects feedback ontechnology services from a randomly-selected group of faculty, staff, andstudents via the TechQual+ survey. This feedback helps set University technology priorities, identify growing technology needs, and
monitor theeffectiveness of the current technologies and services.
Past TechQual+surveys have led to upgrading wireless capabilities at all Pepperdinecampuses, expanding training resources, and adding more workshopsoffered by the Technology and Learning group. The survey was launched onWednesday, March 9, and will end on Sunday, April 3.
Administrative Support for Schools
Plan to Attend the Technology and Learning Faculty Conference - September 14, 2011.
On Wednesday, September 14, the Technology and Learning group will hold the inaugural Technology and Learning Faculty Conference. This conference will provide an insightfuland inspiring showcase demonstrating how Pepperdine faculty can usetechnology to enhance learning. This conference is free to all faculty andserves as a valuable resource to learn about new technologies that areaffecting student learning. Workshops will be held for faculty members whowould like to experience new technologies. To register or learn more aboutthe conference, contact Hong Kha athong.kha@pepperdine.edu. 
1 Information Technology Activity and Status Report, March 2011
InformationTechnology Activity and Status Report
March 2011
Contact InformationTechnology Anytime Support Desk
Available24 hours a day,7 days a week (310) 506-HELP (4357)or (866) 767-8623
Technology and Learningfor Faculty 
Office of the ViceProvost and Chief Information Officer
(310) 506-4501
Request IT Services
New Technology Remotely Troubleshoots Classroom Projectors and Monitors.
 Using GlobalViewer IT staff can readily manage andmonitor classroom projectors, DVD players, and other devices from one central location. This proactive management and monitoring will decreasemaintenance time and technical challenges associated with the upkeep of these devices. This technology is slowly being implemented in classrooms and is not currently available in every classroom.
Technology and Learning Group to Host Free Faculty Webinars in March andApril.
To better meet the needs of faculty the Technology and Learning group will sponsor two onlinewebinars on hybrid learning and social media.
March 24
Hybrid Learning: Course Design and Faculty Development - Hybrid learning,which has gained considerable popularity in higher education, combines online learning withface-to-facelectures. This sponsored webinar will introduce thehybrid learning model, providean overview of 21st-century learners, and supply ready-to-use program materials for faculty who are interested in developing hybrid lectures. IT purchased a site connect license and willstream the webinar live on Thursday, March 24. Register now to attend inMalibuor West Los Angeles.
April 25
- Using Social Media for Teaching and Learning - Social media tools, such as Twitter,Facebook, Yammer, and YouTube are forever changing how students learn and interact with eachother. This sponsored webinar will share best practices for using social media and show faculty how they can utilize these emergent tools in their own curriculum. IT purchased a site connectlicense and will stream the webinar live on Monday, April 25. Register now to attend inMalibu  or West Los Angeles.
IT Facebook Page Ready to Receive Students.
Information Technology's Facebook pagewas created to communicate with students and gain valuable feedback on IT initiatives from students.Students can visit the page to comment on IT services and technologies and learn about IT news,events, andtechnology discounts. The page will also include a student blog, important links to ITresources, and photographs. To become a fanclick here.
Pepperdine Students Participate in National ECAR Survey on Technology.
 This month Information Technology will be administering the EDUCAUSE Center for Applied Research(ECAR) survey to first-year and senior-year students. Students will be asked about the technology they own andhow they use it on campus and at home. Information will be gathered about how skilledstudents believe they are with technologies; how they perceive technology is affecting their learning experience; and their preferences for technology in courses. Similar to the TechQual+ survey, the resultsof this survey are used to inform Pepperdine's technology priories and initiatives. For more informationabout the study visitwww.educause.edu/ECAR/Reference/StudentStudy .
Administrative Support for the University 
GSBM Faculty and Staff are First to use Features of New Cisco TelephoneSystem.
With Graziadio School of Business Management staff and faculty spread across fivecampuses, staying connected can present some challenges. Colleagues with multiple offices in differentlocations have to travel from campus to campus, which can take up precious meeting time. With thenew Cisco telephone system, meetings can happen virtually from anywhere at any time, decreasingtravel expenses while increasing productivity and collaboration on projects. To help Graziadio faculty andstaff master the new Cisco telephones, IT will hold training sessions at the West Los Angeles campus onFriday, March 18. To sign up for the 10:30 am sessionclick hereand for the 1:30 pm sessionclick here.
2 Information Technology Activity and Status Report, March 2011
Important Annual Security Briefing for Managers to Take Place this Spring.
 Pepperdine IT's Information Security office, in association with Finance and Equal Opportunity,announces the fourth annual information security briefing. These informative 90-minute sessions willupdate budget managers and PeopleSoft approvers on new security standards and will provide practicaltips to ensure the security of the University's information. Managers will be personally invited via emailto attend. To learn more, contact Kim Cary atkim.cary@pepperdine.edu.
Departmental Liaisons Inform Plan to Replace Canon Copiers.
InformationTechnology is planning a multi-year project to replace many of the Canon copiers on the Encino, Irvine,Malibu, and Westlak e Village campuses. To assess the needs of the Pepperdine community, IT sent out ashort survey earlier this month to alldepartmental liaisonsto gain feedback on their satisfaction with their current Canon copiers. The results of the survey will help determine which copiers to replace firstand what features should be considered in the new fleet. IT will provide updates on this new initiative asit progresses.
Career Services Strikes Discount Deal With SurveyMonkey.
SurveyMonkey is acustomizable online survey tool to collect feedback and data on projects or events. Career Servicespartnered with SurveyMonkey to give Pepperdine students, staff, and faculty a 25 percent discount ontheir yearly subscription. To create a new accountclick here. In order to receive the discount you mustregister with a Pepperdine.edu email address and the discount will be applied at check out. For existingPepperdine account holders the discount will be applied automatically and you will be notified of thecredit.
Administrative Support for Software Tools
WaveNet Travel & Expense Module Allows for Electronic Receipt Attachments.
 On March 1, IT's Enterprise Information Systems group created additional functionality within the traveland expense module that allows users to scan and submit receipts electronically by attaching them totheir expense reports. This feature has the potential to speed up processing for expense reports andreduce the occurrence of lost receipts and documentation.
WaveNet Quick Links Increase Convenience for Faculty, Staff, and Students.
 Quick Links is an easy to find menu of important links for students, faculty, and staff, which includes linksto course catalogs, academic calendars, financial assistance, and employee resources. IT staff membersJames Ballacchino and Sean Fife implemented Quick Links as a way to bring together many importantresources to a convenient location. If you would like to suggest a link to be added to Quick Linkscontact Sean Fife atsean.fife@pepper dine.edu.
Infrastructure, Systems, and Networking Updates
Pepperdine Campuses Receive Upgrades to Network.
In order to meet the growingInternet needs of our students, faculty, and staff, Information Technology's Systems and Networkinggroup is working to upgrade the Internet access and speed at all campuses. Throughout the month of March, IT staff will be increasing the number of wireless access points at each of the campuses.Negotiations are underway to increase the Malibu campus’ Internet bandwith. Updates on theseprojects will be provided in the near future.
3 Information Technology Activity and Status Report, March 2011

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