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Table Of Contents

exeCutive overview
MAnAGinG SolutionS Centered on SAP SoftwAre
the organizational Model
out-tasking and outsourcing
SAP StAndArdS for Solution oPerAtionS
Business Process Champion
Program Management office
Application Management
Business Process operations
Business Process and Interface Monitoring
SAP technical operations
role of SAP Solution MAnAGer
SAP Solution Manager as a Platform for Standards
role-Based work Centers
Work Centers for Business Process Champions
Work Centers for the Program Management Office
Work Centers for Application Management
Work Centers for Business Process Operations
Work Center for Custom Development
implementing Standards with SAP Solution Manager
integrating Partner Applications
SAP eduCAtion And CertifiCAtion for e2e Solution oPerAtionS
e2e Solution operations Curriculum
APPendix: e2e Solution oPerAtionS CertifiCAtion: role CertifiCAteS
Professional level
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Published by peperino

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Published by: peperino on Mar 10, 2011
Copyright:Attribution Non-commercial


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