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Table Of Contents

1.3. ”Ascultarea aversivă”
1.4. Volumul vocii
1.5. Gesturile şi mimica
2.1. Introducere
2.2.1 Legea Contrastului
2.2.2. Legea reciprocităţii
2.2.3. Legea Coerenţei (disonanta cognitiva)
2.2.4. Legea Dovezii Sociale
2.2.5. Legea Autorităţii
2.2.6. Legea simpatiei
2.2.7. Legea insuficienţei
3.1.Introducere
3.2. Crearea relaţiei pozitive
3.3. Relaţii interumane de succes
3.4. Arta de a deveni simpatic
4.1. ,,Marketingul tribal”
4.2. Caracteristicile relaţiei cumpărător – vânzător obişnuite
4.3. Apartenenţa la un „club”
4.4. Puterea cuvintelor în tehnicile de vânzare
4.5. Ce doresc de fapt clienţii ?
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47612231-Psihologie

47612231-Psihologie

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Published by: Dorobantu George-Daniel on Mar 11, 2011
Copyright:Attribution Non-commercial

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04/18/2013

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