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Table Of Contents

1.6Sistematika Penulisan
2.1Nanda Car Rental
2.2Jasa
2.3Pengukuran Kinerja
2.4.1 Integrasi Balanced scorecard dengan metode lain
2.4.2.1Perspektif Financial
2.4.2.2Perspektif Pelanggan
2.4.2.3Perspektif Proses Bisnis Internal
2.4.2.4Perspektif Pembelajaran Dan Pertumbuhan
2.5.1Definisi Objective Matrix (OMAX)
2.5.2Perhitungan Produktivitas dengan OMAX
2.6Blue Ocean Strategy (BOS)
2.7Rekayasa Nilai
2.8Analisis Atribut
2.9.1Kuisioner
2.9.2Data dapat diambil secara keseluruhan pada suatu populasi dengan cara
2.10.1Uji validitas
2.10.2Uji Reliabilitas
3.1Obyek Penelitian
3.2Metode Pengumpulan Data
3.3.1 Perspektif Keuangan
3.3.3 Perspektif Proses Bisnis Internal
3.3.4 Pespektif Pertumbuhan Dan Pembelajaran
3.4Penentuan Jumalah Sampel
3.5 Pengolahan Data
3.6 Analisa dan Pembahasan
3.7 Kesimpulan dan Saran
3.8 Diagram Alir Penelitian
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BAB I, II, III

BAB I, II, III

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Published by Endy Aprizal

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Published by: Endy Aprizal on Mar 12, 2011
Copyright:Attribution Non-commercial

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05/14/2013

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