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Brantley Campus Leadership Meeting Notes 03-13-11

Brantley Campus Leadership Meeting Notes 03-13-11

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Published by chrisf_17

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Published by: chrisf_17 on Mar 14, 2011
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03/14/2011

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FLC Brantley CampusWhy We Do What We Do
Guest Services 
The Heart of Guest Services by Bill King, Guest Services Director
It's important that we make people feel _____________.We do that by smiling, assisting people, talking to people and making sure everyonereceives _______________ _____________.
Behind the Scenes of Guest Services I Q&A
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Becoming A Host | The Training Manual O' AwesomenessGuest Services & Our Core Values by Blane Young, Communications Pastor
It's really about serving people like they are __________________.By honoring people, we are honoring __________.When we do this, we break down walls which allows for people to experience a_________________ message.
 
 
MakeEveryGuestSmile
Attention to Detail:
1. Excel in your role.2. Own your environment.3. Operate with personal responsibility.
Culture of Honor
1. Operate with Expectations:
a. God will bring the people to FLCb. God has gifted you and called you tominister to the people He brings.
2. Exceed “their” Expectations:
a. Know what they are thinking.b. Listen to what they are saying.c. Understand how they are feeling.
Culture of Excellence
Guest Services
 
Hosts
 
 
Operate with Expectations
!
 
God will bring the people to Family Life Church.
1. Family Life Church was started with a belief that God has given us a vision to reachSoutheast Georgia and beyond.2. Our mission statement is, “to lead people to become fully devoted followers of Christ.”  3. Our core values are: Love, Evangelism and Excellence.
!
 
God has gifted you and called you to minister to the people He brings.
1. We believe that each person has a unique and profound destiny. Through thedevelopment of the individual’s gifts, they will become closer to the person that they werecreated to be.2. God gives people gifts to be used to their maximum potential to build His church on thisearth and that includes you.3. Although some gifts are more public than others, all the gifts are equally important andvital to success of our vision.1
 
Guest Services
 
Hosts

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