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Table Of Contents

GESTÃO DA QUALIDADE TOTAL
2. ABORDAGENS DA QUALIDADE
3. DIMENSÕES DA QUALIDADE
4. CUSTOS DA QUALIDADE
6. GERENCIAMENTO E QUALIDADE
7. INDICADORES NA QUALIDADE
8. BENCHMARKING
9. FERRAMENTAS DA QUALIDADE
10. LIDERANÇA, QUALIDADE E GERÊNCIA DO SER HUMANO
11.0 PRINCÍPIO DA DELEGAÇÃO COMO FERRAMENTA GERENCIAL
12. MARKETING E GESTÃO DA QUALIDADE
13. TIMES DA QUALIDADE
14. COMITÊ DA QUALIDADE
15. AUDITORIA DA QUALIDADE
16. AS NORMAS ISO
17. PRÊMIO NACIONAL DA QUALIDADE
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Qualidade

Qualidade

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Published by aldaalves

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Published by: aldaalves on Mar 14, 2011
Copyright:Attribution Non-commercial

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07/15/2013

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