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LESSON PLAN Telephone Conversation

LESSON PLAN Telephone Conversation

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Published by Benediktus R. Rattu

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Published by: Benediktus R. Rattu on Mar 16, 2011
Copyright:Attribution Non-commercial

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08/04/2013

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LESSON PLAN IISCHOOL:SMK SWASTISARI KUPANGSUBJECT:ENGLISHCLASS/SEMESTER:XI/1COMPETENCE STANDARD:ENGLISH COMMUNICATION ATELEMENTARY LEVELBASIC COMPETENCE:To note the simple messages in direct interactionand throughout the equipment.INDICATOR: To note the received messages by phone correctly.TIME ALLOCATION:3 X 45 minutesI. OBJECTIVE:At the end of the activities, the students are able tonote the received messages by phone correctly.II. TEACHING MATERIAL:→ Preliminary conversation-What do you say when you make the phone call?-What do you usually say when you answer the phone call?-What do you say when the person you are calling isnot at home?* Some expression often used on telephone1.Greeting/Leave Taking
Hello
Good morning/ afternoon etc.
Bye
Good bye2.Initiating a call
May I speak to …….. please
I’d like to speak to ………..
Is that ………….3.Offering Help
How can I help you?
May I help you?
May I take a message?
Would you like me to give him/her a message?
Would you like to leave a message?
 
4.Checking
Who’s calling please
Could I have your name/ company name please?
Could you spell that?
Could you spell your first name?
Could you tell me your number?5.Answering/ asking to hold
Just a moment please, I’ll get him/her.
Just a moment please, and I’ll put you through.
I’m sorry, but she is on another line right now.
Could you please hold on?
Who is speaking?Example of telephone conversation:Situation: Ella is calling her friend Ruri, but Ruri is not at home.Ella:Hello, can I talk to Ruri please?Ruri’s sister:Oh! Ruri isn’t home right now, who’s calling please?Ella:This is Ella, her classmate.Ruri’s sister:Would you like to leave a message?Ella:Yes, please tell Ruri to call me as soon as possible. My numbeis 230-574.Ruris sister:Is that all?Ella:Yes, thenk you.Ruris sister:Youre welcome.III.Teaching Methoda.Explanation b.Role-play (question-answer).IV.Teaching Learning Processa. Warming Up
Teacher greets the students.
Teacher calls their names.
Review the last material for some minutes. b. Main Process
Teacher gives pre-test before give explanation about the new topic.
Teacher gives explanation about the new topic.
Teacher asks the students to do some tasks in the class.

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