Who’s calling please
Could I have your name/ company name please?
Could you spell that?
Could you spell your first name?
Could you tell me your number?5.Answering/ asking to hold
Just a moment please, I’ll get him/her.
Just a moment please, and I’ll put you through.
I’m sorry, but she is on another line right now.
Could you please hold on?
Who is speaking?Example of telephone conversation:Situation: Ella is calling her friend Ruri, but Ruri is not at home.Ella:Hello, can I talk to Ruri please?Ruri’s sister:Oh! Ruri isn’t home right now, who’s calling please?Ella:This is Ella, her classmate.Ruri’s sister:Would you like to leave a message?Ella:Yes, please tell Ruri to call me as soon as possible. My number is 230-574.Ruri’s sister:Is that all?Ella:Yes, thenk you.Ruri’s sister:You’re welcome.III.Teaching Methoda.Explanation b.Role-play (question-answer).IV.Teaching Learning Processa. Warming Up
Teacher greets the students.
Teacher calls their names.
Review the last material for some minutes. b. Main Process
Teacher gives pre-test before give explanation about the new topic.
Teacher gives explanation about the new topic.
Teacher asks the students to do some tasks in the class.