SPECIALISED CORPORATE TRAINING PROGRAMS

A. KNOWLEDGE MANAGEMENT TRAINING

1. INTRODUCTION TO KNOWLEDGE MANAGEMENT (KM)

COURSE DURATION : 2 DAYS

TARGET PARTICIPANT : ALL LEVELS
NO. OF PARTICIPANT : MIN 10 PAX - MAX 25PAX

COURSE OBJECTIVES
Knowledge Management (KM) is a disciplined approach to managing the knowledge economy and
environment found in all human collectives. KM is what we do to change that environment to
accomplish our goals faster and more effectively by producing and delivering the right knowledge to
the right person at the right time in the right context at the lowest cost. Upon completing this course,
participant will be able to:
 Interpret knowledge management concepts and terms
 Apply a personal plan for KM and start the KM initiatives for organization
 Recognize the key objectives of this course

COURSE DELIVERY METHOD

Lecture, Group Exercises and Assignments and Case Study

THE CONTENTS

Topics to be covered include:

 The powerful impact KM can have on an organization opportunities for KM projects
 A natural analogy of knowledge management
 The three branches or disciplines of knowledge management
 Definitions and descriptions of knowledge processes
 How knowledge is produced. How knowledge is retrieved and acquired. How knowledge
becomes a knowledge claim.
 Working definitions of formal and informal management as they relate to knowledge production
 The different types of knowledge that exist and the different levels of knowledge
 Applications of knowledge claims and knowledge validation to your own environment
 Knowledge diffusion. A complex adaptive system in nature
 Knowledge Economics and how it is used to justify a KM project or operation
 Examine how this model can be applied to an organization
 The difference between soft knowledge management technology and hard knowledge
management technology.
 The concept of meta-knowledge and apply them to your work environment
 Results and impact of KM. How to measure knowledge management itself
 Identify possible metrics in all the various components of the knowledge production process
 Different perspectives of knowledge management – from CEO to financial, marketing, human
resources and other viewpoints
 The concept of Meta Innovation. How this assures an innovation culture
 2. MANAGEMENT DEVELOPMENT AND WEB APPLICATION

COURSE DURATION: 3 DAYS

TARGET PARTICIPANT: ALL LEVELS
NO. OF PARTICIPANT: MIN 10PAX - MAX 25PAX

COURSE OBJECTIVES

This course provides an integrated format of the theory, practice and experience of management
development. A range of approaches is used to facilitate learning and to provide participants with
the experience of management development that can be applied in their own organizations. The
emphasis is on the need for organizational cultural change and the promotion of specific ethical
values in an organization’s managers. It explores the personnel and development contribution to
the requirement for flexible managers who are able to initiate, implement and adapt to change.

COURSE DELIVERY METHOD

Lecture, Group Exercises and Assignments and Case Study

3. TOTAL QUALITY MANAGEMENT (TQM) AND PRODUCTIVITY MANAGEMENT

COURSE DURATION: 3 DAYS

TARGET PARTICIPANT: ALL LEVELS
NO. OF PARTICIPANT: MIN 10PAX - MAX 25PAX

COURSE OBJECTIVES

Upon completing this course, participant will be able to:

 Define TQM & Productivity Management and understand its concepts
 Recognize the key objectives of this course
 Practice the Productivity Management in your organization
 Define Productivity Management and understand its concepts
 Recognize the key objectives of this course : Productivity Improvement Factors, Productivity
Improvement Techniques, Managing Organisation Productivity Effectiveness and Effective
Human Resource Productivity Management.
 Practice the Productivity Management in your organization. TQM is a management philosophy
that seeks to integrate all organizational functions (marketing, finance, design, and production,
customer service) to focus on meeting customer needs and organizational objectives.

COURSE DELIVERY METHOD

Lecture, Group Exercises and Assignments and Case Study

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 4. KNOWLEDGE MANAGEMENT SYSTEM (KMS)

COURSE DURATION: 3 DAYS

PARTICIPANTS: ALL LEVELS
NO. OF PARTICIPANT: MIN 10PAX - MAX 25PAX

COURSE OBJECTIVES

Upon completing this course, participant will be able to interpret knowledge management concepts
and terms, and apply a personal plan for KM and start the KM initiatives in organization. Participant
will also have the hands-on of Microsoft Access software to apply the lesson learned in this course.

COURSE DELIVERY METHOD

Lecture, Group Exercises and Assignments and Case Study

5. KNOWLEDGE MANAGEMENT AND WEB APPLICATION

COURSE DURATION: 3 DAYS

TARGET PARTICIPANT: ALL LEVELS
NO. OF PARTICIPANT: MIN 10PAX - MAX 25PAX

COURSE OBJECTIVES

This course provides an integrated format of the theory, practice and experience of knowledge
management. A range of approaches is used to facilitate learning and to provide participants with
the experience of knowledge management that can be applied in their own organizations.
Participant will also learn the essential skills of Hypertext Markup Language (HTML), Microsoft
FrontPage and get basic competency in web page creation and help with the creation of participant
own basic home page.

COURSE DELIVERY METHOD

Lecture, Group Exercises and Assignments and Case Study

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 B. HALAL INDUSTRY TRAINING

1. BASIC UNDERSTANDING OF HALAL MARKET

COURSE DURATION: 2 DAYS

TARGET PARTICIPANT: ALL LEVELS
NO. OF PARTICIPANT: MIN 10PAX - MAX 25PAX

COURSE OBJECTIVES

The main objective of this course is to focus on understanding and gaining knowledge in halal
product concept and essential rules and regulations from JAKIM. It also aim to provide information
and guidelines on the importance of Halal standards and certifications. Participants will understand
the procedures in obtaining JAKIM halal certification and tap the advantages of halal as a popular
brand. It helps build business network and identify opportunities in Malaysia and the global halal
market.

COURSE DELIVERY METHOD

Lecture and Case Study

MORE ADVANCE COURSES:

2. MS 2200:2008 - HALAL COSMETIC & PERSONAL CARE

3. HALAL HEALTH SUPPLEMENTS & PHARMACEUTICALS
4. ONLINE APPLICATION FOR JAKIM HALAL CERTIFICATE MS1500:2009
5. BEST HALAL PRACTICES IN FOOD INDUSTRY
6. EFFECTIVE HALAL OPERATIONS IN FOOD INDUSTRY
7. HALAL INTERNAL AUDITING WORKSHOP
8. HALAL QUALITY MANAGEMENT SYSTEM MS 1900:2005

C. GOLD DINAR TRAINING

COURSES AVAILABLE:

1. MENGENALI SIFAT SEBENAR MATAWANG KERTAS

2. KEZALIMAN SISTEM MATAWANG KERTAS DAN RIBA
3. KEGUNAAN DINAR & DIRHAM DALAM KEHIDUPAN HARIAN
4. MEMAHAMI ISU-ISU DALAM PERBANKAN ISLAM
5. LANGKAH-LANGKAH MENGEMBALIKAN DINAR & DIRHAM
6. SISTEM WAKALAH DAN WADIAH

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 SPECIALISED HUMAN CAPACITY BUILDING PROGRAMS:
With imbedding good moral values (Islamic values)

A. SUPERVISORY & MOTIVATION SKILLS

1. THE MOTIVATING LEADER COURSE

COURSE DURATION: 2 DAYS

TARGET PARTICIPANT: SUPERVISOR/EXECUTIVE/HOD LEVEL
NO. OF PARTICIPANT: MIN 10PAX - MAX 25PAX

COURSE OBJECTIVES

Upon completing this course, participant will be able to:

 Generate a wining feeling by expecting the best
 Turn self-centered individuals into team players
 Erase uncooperativeness through goal-directed leadership
 Steer people with problems onto the right path
 Tap creative idea in workers

COURSE DELIVERY METHOD

Lecture, Group Exercises and Assignments and Case Study

2. PEMANTAPAN JATI DIRI DAN ROHANI

JANGKA MASA: 3 DAYS

KUMPULAN SASARAN: SEMUA PERINGKAT
BILANGAN PESERTA: MIN 10PAX - MAX 25PAX

OBJEKTIF KURSUS
 Memotivasi peserta mengunakan kaedah penerapan nilai-nilai Islam dari Al-Quran & Sunnah
 Mengubah sikap negative ke positif
 Melahirkan individu yang cemerlang dengan akhlak yang terpuji dan sahsiah
 Menyingkap rahsia penciptaan manusia dan tanggung-jawabnya terhadap Pencipta.

KAEDAH PENYAMPAIAN
Syarahan, pengajian berkumpulan, Amali

TAJUK TAZKIRAH
 Penhayatan solat dan sunnah Nabi
 Kewajipan manusia sebagai hamba Allah
 Al-Qur’an sebagai petunjuk
 Doa senjata orang beriman
 Mengawal nafsu dan tabiat buruk

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 MORE ADVANCE COURSES:

3. EMPOWERING YOUR SUBORDINATES THROUGH COUNSELLING

4. MAKING THE TRANSITION FROM STAFF MEMBER TO SUPERVISOR
5. MANAGEMENT SKILLS FOR NEW SUPERVISORS
6. PENYELESAIAN MASALAH DAN MEMBUAT KEPUTUSAN SECARA BERKESAN
7. SIKAP KERJA POSITIF
8. KOMUNIKASI DAN KERJA SEPASUKAN
9. BUDAYA KERJA CEMERLANG
10. DEVELOPING WINNING SUPERVISORY SKILLS
11. MOTIVATION TOWARDS PERFORMANCE EXCELLENT
12. PROGRAM PEMBANGUNAN POTENSI DIRI
13. FAILURE ANALYSIS
14. REWARDS MANAGEMENT SYSTEM

B. LEADERSHIP DEVELOPMENT

COURSES AVAILABLE:

1. CREATIVE LEADERSHIP
2. BUILDING A PRODUCTIVE TEAM
3. COACHING FOR EFFECTIVE LEADERSHIP
4. LEADERSHIP SKILLS FOR SUPERVISORS
5. KNOWLEDGE MANAGEMENT
6. THE MOTIVATING LEADER
7. PROCESS MANAGEMENT

C. COMMUNICATION & INTERPERSONAL SKILLS

COURSES AVAILABLE:

1. INTERPERSONAL COMMUNICATION SKILLS

2. COMMUNICATION ENGLISH FOR OFFICE STAFF
3. SUCCESSFUL PRESENTATION SKILLS & SPEAKING EFFECTIVELY
4. HOW TO COMMUNICATE WITH DIPLOMACY, TACT AND CREDIBILITY
5. RESPONDING TO CONFLICT

D. FINANCIAL PLANNING

COURSES AVAILABLE:

1. INTRODUCTORY OF FINANCIAL PLANNING

2. ISLAMIC FINANCIAL PLANNING AND MANAGEMENT

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 E. CLERICAL & ADMINISTRATION SUPPORT

COURSES AVAILABLE:

1. CLERICAL DEVELOPMENT PROGRAM

2. RECORDS AND FILE MANAGEMENT

F. BUSINESS WRITING AND PRESENTATION SKILLS

COURSES AVAILABLE:

1. EFFECTIVE REPORT WRITING / BUSINESS WRITING WORKSHOP

2. HOW TO SHARPEN YOUR BUSINESS WRITING SKILLS
3. POWER WRITING: HOW TO SELL YOUR IDEAS, PRODUCTS AND SERVICES
4. THE GRAMMAR COURSE

G. MANAGEMENT & PERFORMANCE DEVELOPMENT

COURSES AVAILABLE:

1. EFFECTIVE OFFICE ADMINISTRATION SKILLS

2. ESSENTIAL MANAGERIAL SKILLS
3. TIME MANAGEMENT
4. EFFECTIVE PROBLEM SOLVING AND DECISION MAKING
5. SUCCESSFULLY MANAGING PEOPLE

H. QUALITY ASSURANCE

COURSES AVAILABLE:

1. TQM & ISO 9000

2. KAIZEN: STRATEGI PENINGKATAN BERTERUSAN
3. PRODUCTIVITY MANAGEMENT
4. TEKNIK-TEKNIK PENINGKATAN PRODUKTIVITI
5. QCC AND 7 QUALITY CONTROL TOOLS

I. PROJECT MANAGEMENT & TEAMBUILDING

COURSES AVAILABLE:

1. IMPROVING YOUR PROJECT MANAGEMENT SKILLS

2. EFFECTIVE PROJECT LEADERSHIP
3. DEVELOPING A DYNAMIC TEAM CULTURE

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 SPECIALISED IT-BASED TRAINING PROGRAMS

BASIC KNOWLEDGE AND ADVANCE PROGRAMING SKILLS

Microsoft
Basic, Intermediate, Advanced for  MS Access
 MS Word
 MS Visio 2003
 MS Excel
 MS Project 2003
 MS Powerpoint
CISCO
 Certified Network Security Administrator – Part 1
 CISCO Certified Network Associate
 Certified Network Security Administrator – Part 2
 Certified Network Professional
Certified Network Security Administrator – Part 3
J2EE
 Javascript for Dynamic Web Design
 Enterprise JavaBeans & J2EE
 Web Programming with JSP
Adobe
 Adobe Photoshop  Adobe Premier
 Adobe Pagemaker
 Adobe Illustrator
 Adobe Acrobat
PC Maintenance
 Professional Certification in Computer Systems  Computer Hardware Technology
Technologist
 A+ Certification
 Technical Camp (Course 1,2 & 3)
Open Source
 Linux for users, Linux Fundamentals
 Linux Essentials Linux, System Administration  ADempiere Open Source ERP
 Linux Networking and Security Administration
Web Design
 Adobe Director  Adobe Coldfusion
 Adobe Flash  Portal Development
 Adobe Dreamweaver
 Web Programming with ASP
 Adobe Fireworks
 Web Design Development using Adobe Dreamweaver
 Adobe Authorware
 and Adobe Photoshop
Networking
 MS Windows 2000 Network & Operating System
Essentials  Updating System Administrator & Engineer Skills
 Implementing MS Windows 2000 Professional & from MS Windows 2000 to Windows Server 2003
Server  Updating Support Skills from MS Windows NT to MS
 Implementing MS Windows Server 2003 Network Server 2003
Infrastructure : Network Host  Managing MS Windows Server 2003 Environment
 Designing a Secure MS Windows 2000 Network
Special Training
 Repair and Troubleshooting Printer
 Project Management
 IT Awareness and Security

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com
 OUR ASSOCIATE TRAINING CENTRE

1. LAND-BASED – OUTWARD BOUND SABAH

2. OCEAN-BASED – ON SHIP EXPERIANCE IN LANGKAWI

Al-Qafilah International Sdn Bhd (792870-K). No 44, Jalan Nuri 7/7, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
T. +60 17 8824223 F. +60 3 61401477 E: info@al-qafilahinternational.com W: www.al-qafilahinternational.com