NEWCASTLE UPON TYNE

NE4 8BB

18-03-2011

Respected Sir/Madame,

I would like to be considered for the position of Capital One Service Co-ordinator,
as mentioned in the application I have also enclosed my resume for your kind
perusal.

I have experience of working in call centre for about 1.5 years. During which I
have worked in a sales environment in HP both as an Agent for six months and
as a Shift Supervisor for five months. I have also been working in Sitel U.K.
(Capital One campaign) for more than six months as an Agent and am fully
aware about its policies and procedures.

During my tenure I have always admired the position of Service Co-ordinator and
often asked them about their work and duties which has made me quite
conversant with the job responsibilities and procedures of a Service Co-ordinator

I have also worked as an Assistant Manager(Marketing) for about 2.5 years and
successfully lead my team and company to success.

As a postgraduate in MBA I would also like to make use of the knowledge and
skills I have learned to add value to the position of Service Co-ordinator. I am
very analytical, target oriented and self motivated individual capable of
delivering responsibilities successfully.

Yours sincerely,

Saugat Bose

saugat.n.bose@gmail.com