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Table Of Contents

What is an Information System?
Management
Organization
Function Purpose
Technology
Lecture – 3
Components of an IS
Information System Resources
Role of information systems
Types of Information Systems
Types of Transactions
Characteristics of Transaction Processing Systems
Features of TPS
Process of Transaction Processing System
automation
Methods for Data Entry:
Tips for Data Capturing
Lecture 4
OPERATION SUPPORT SYSTEM: -
Lecture 6
There are four key elements of OSS:
Functions of an OSS may include the following components:
OSS can be classified into three categories:
4.Transaction Processing Systems
5.Process Control System
6.Enterprise Collaboration Systems
Lecture 7
1.Management Information Systems:
2.Decision Support Systems:
3.Executive Information Systems (EIS)
Lecture 8
Information System for Strategic Management
Lecture 9
Competitive Forces
Lecture 10
Basic Strategies in the Business Use of Information Technology Lower Costs
Differentiate
Innovate
Promote Growth
Develop Alliances
Other competitive strategies
Lecture 11
INFORMATION SYSTEMS AND PLANNING AND CONTROL PROCESS IN THE ORGANIZATION
Lecture 12
Value Chain Analysis
Lecture 13
Activities in Value chain
Primary Activities
Support Activities
Business Planning Systems:
LECTURE 17
Critical Success Factor
Threats to Computerized Information Systems
LECTURE 21
LECTURE 22
LECTURE 23
Computer Software
LECTURE 24
Supplier shortlist
LECTURE 26
What is ERP?
How can ERP improve a company's business performance?
LECTURE 27
ERP Features
What will ERP fix in my business?
LECTURE 28
ERP and Business
What does ERP really cost?
When will I get payback from ERP—and how much will it be?
What are the hidden costs of ERP?
1. Training
2. Integration and testing
3. Customization
5. Data analysis
6. Consultants ad infinitum
7. Replacing your best and brightest
System Quality Problems: Software and Data
The Maintenance Nightmare
Data Quality Problems
LECTURE 30
Supply chain management
Strategic
Tactical
Operational
LECTURE 31
LECTURE 32
LECTURE 34
Customer Relationship Management
Aspects of CRM
Operational CRM
Collaborative CRM
Analytical CRM
Strategy
Technology Considerations
LECTURE 35 Key Functionalities
Marketing
Sales
Service
Channels of communication
Communication Channel
Direct Internet Call Center
Successes
Privacy and Data Security
LECTURE 36
Data warehouse
History
LECTURE 37
Architecture
Storage
Advantages
Concerns
LECTURE 38
Data Mining: What is Data Mining? Overview
Continuous Innovation
Example
LECTURE 39
What can data mining do?
LECTURE 40 How does data mining work?
Lecture 41 - 45
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ISM

ISM

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Published by Hitika Chawla

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Published by: Hitika Chawla on Mar 20, 2011
Copyright:Attribution Non-commercial

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01/14/2013

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