100 Rawson Road Arlington, MA 02474 (781) 316-8468 email@example.com
Senior Technical Writer
with proven success in planning, writing, and generating clear, concise,and user-focused content such as:
Online Help with Context-SensitivityUser GuidesProgramming ReferenceHardware and Maintenance ManualsWalkthroughs and TutorialsWeb-based TextGraphical User Interface (GUI) TextRelease NotesApplication NotesTraining MaterialsUse Cases
Skilled in translating complex technical information into easy-to-understand contentExtensive experience in planning and writing software and hardware documentation for the military/aerospaceindustryHighly adept in single-source publishing, maximizing content reuse, and publishing information into multiple formatsStrengths in authoring and XML-based tools, learning and development, mentoring, project management, andtroubleshooting
TERADYNE, INC., North Reading, MA 1994 – 2010 Technical Writer III (Senior Technical Writer)
Wrote, edited, and published online and print-based documentation for test instruments, test systems, and softwareapplications for the military/aerospace division.Planned and developed documentation as a documentation technical lead of cross-functional product teams.Developed standards and tools for documentation deliverables and trained department personnel in XML-basedauthoring tools and the latest documentation trends.
Documentation Technical Lead
Created and maintained documentation plans and schedules for the team. Always delivered documentation on time, againstaggressive deadlines.Managed multiple documentation projects simultaneously and supervised other writers, graphic designers, and editors. Canwork independently or as part of a team.Collaborated with software engineers to implement context-sensitive help for graphical user interfaces (GUIs). Also assistedteam in testing GUIs and providing edited text for GUI windows, dialog boxes, and messages.Researched and modeled use case documents for a specific product. Also, created use case and Acceptance Test Procedure(ATP) templates now used in the development of all new products in the division.Assisted product team in editing and creating statement of requirements (SOR) and functional specifications for new productsand troubleshooting and resolving issues viewing context-sensitive help.
Received special recognition from Teradyne's Total Quality Management (TQM) for reducing production costs for the division'sdocumentation, expediting documentation delivery to customers, and improving documentation usability by creating work flows,standards, usability tests, templates, and training materials for more efficient creation of online documentation.Led a cross-functional team to introduce online documentation to the division for web-based applications and instrument drivers.The initial online documentation was delivered on time and within budget, and consisted of online help for web-based