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Table Of Contents

Employee retention -
ATTRITION RATE -
Causes of employee turnover
RESEARCH METHODOLOGY
PRIMARY DATA -
SECONDARY DATA -
RESEARCH DESIGN -
EXPLORATORY RESEARCH -
SAMPLING UNIT -
SAMPLING AREA -
DEFINATION OF THE PROBLEM -
OBJECTIVE OF STUDY
SCOPE OF THE STUDY
COMPANY PROFILE
IBM Company, Pune
MAIN TEXT AND MAIN TOPIC
REVIEW OF LITERATURE -
BPO EMPLOYEE RETENTION -
COMMUNICATION BETWEEN EMPLOYEE AND
EMPLOYER -
COMMUNICATION MEDIUMS -
COMPENSATION -
SALARY AND MONTHLY WAGE -
EMPLOYEE ENGAGEMENT -
ANALYSIS AND INTERPRETATION OF DATA
FINDINGS & CONCLUSIONS
CONCLUSIONS
SUGGESTIONS / RECOMMENDATIONS -
BIBLIOGRAPHY
ANNEXURE
QUESTIONNAIRE
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Published by Shweta Tiwaskar

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Published by: Shweta Tiwaskar on Mar 23, 2011
Copyright:Attribution Non-commercial

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01/23/2013

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