By Shakeel Ahmad Assignment on Ufone
Ufone should sustain its niche of being inexpensive and reliable. It shouldadapt the horizontal growth strategy. It should re-organize the current structure of management at Ufone customer care centers to improve the quality of work over there.
1.5 SCOPE OF THE WORK:
To manipulate and discuss each and everything of an organization isalways a difficult task. All the functional areas require a detailed discussion.Along with all other limitations, time factor is above all. So it has been tried inthis report to remain specific. Main focus of the work thus, is limited to themarketing strategies of the firm and the customer relations. The performanceregarding these areas might be good, average or bad. Every person in theorganization, individually or collectively, as a member of the department,contributes to the overall performance of the organization. This can be promotethe goodwill more or less. For service oriented company like Ufone, the creditmainly goes to the marketing and the customer care departments to maintain andof the
company. So performance can be surely judge with reference to thesedepartments, which is the main focus of this report.
National College Sciences