You are on page 1of 5

SHARIFAH NURAISHAH BT S. AB.

LATIF

207, Block C-10,


Seksyen 4,
Wangsa Maju, Kuala Lumpur,
Malaysia 53300

Mobile: +6013 4372384


E-mail : sharifahnuraishah@gmail.com

OBJECTIVE

To proof that everything is achievable despite early failures, by putting all the
pasts behind and learn from the ups and downs encountered, that will contribute to
the success of both life and career.

EXPERIENCE DETAILS
Present:
August 2006 – Now
Attached as a IT Lecturer in SAL Group of Colleges, Kuala Lumpur, Malaysia

Past:
February 2004 – July 2006
Attached as a Call Centre Executive in Solsis (M) Sdn Bhd, Selangor,
Malaysia

August 2003 – December 2003


Attached as a Industrial Training Trainee (Technical) in T-Melmax Sdn
Bhd, a Microsoft Partner Company and MSC Status Company, Kuala Lumpur,
Malaysia

May 1999 – December 1999


Part time personal mathematic tutor for form 1 & 2 student at Kelana Jaya

EDUCATIONAL QUALIFICATION

Academic:

University Putra Malaysia (UPM), Malaysia Master in Computer Science


Majoring in Software Engineering,
[Currently enrolled- expected complete study Dec 2007]

University Tun Abdul Razak (UNITAR), Malaysia Bachelor of Information


Technology Majoring in Multimedia, CGPA 2.55

Sekolah Menengah St. Nicholas Convent, Alor Setar, Kedah Sijil


Pelajaran Malaysia (SPM), Grade 1
SUBJECT(S) TAUGHT

Introduction to Database
Database Programming
Basic Multimedia Technology
Desktop Publishing
Introduction to Computer and Digital Media
Information Technology Application

SKILLS AND CAPABILITY

Please refer Appendix A.

PROJECT WORK CARRIED OUT

SAL Group of Colleges


From August 2006- Till Date
1 ) IT Lecturer
• Develop teaching methods, design course units and deliver teaching and
assessment activities including lectures, coursework, practicals, and fieldwork
according to own area of subject specialism.

• Develop approaches to teaching and learning, which are appropriate for the
subject area and reflect developing practice.

• Contribute to the enhancement of quality teaching within the subject, college


or faculty.

• Contribute to the design of innovative teaching programmes.

Solsis (M) Sdn Bhd, Call Centre Executive (Based in Celcom (M) )
From February 2004-July 2006
1 ) Helpdesk Analyst - Frontline

• Provides early detection of errors in KenanFX environment.

• Ensure continuous commitment and timeliness in meeting performance


standards and customer satisfaction. Their must at all time be helpful,
courteous and tactful when dealing with internal and external customers.

• Track and follow-up (by phone, email) on the assignments (incident and
service requests) with the respective product owners (after 2 hours) and
vendors (after 4 hours) for the updates of the problem such as ETA of calls,
status and closure of calls to be updated into the system.

• Call and update users of the ETA for any onsite support and also status of the
calls on a daily basis.

• Report and highlight any delays or outstanding incidents or requests to


Helpdesk Supervisor for investigation.
• Receive and follow-up on work authorization (chargeable work orders) or
quotation from vendors for any out-of-scope work i.e., not covered by
vendors contract or warranty required.

Environment: Windows XP, Lotus Smart Suite, Lotus Notes R6, Service Alliance,
KenanFX, ICCS-Clarify, Reflection

Asterix System Sdn Bhd, Trainee (Technical)


From August 2003-December 2003
1 ) Asterix Network Surveillance Equipment Recorder (ANSER)

• Asterix Network Surveillance Equipment Recorder (ANSER) is a security and


surveillance monitoring system that can be deployed as a remote monitoring
and recording system in that covers & secures all areas to prevent criminal
activities. The system is designed to provide the latest technology which is
reliable and economical, in addition to having with a user-friendly interface.

• As a Team Member I was directly involved in training the users and to set up
the DVR system which comprises of the PC server an also the CCTV camera in
customers company (particularly bank).

Environment: Windows NT 4.0/2000/XP, Direct Draw 1.0 or above, ANSER,


Pentium III 800 or above, 256 MB RAM or higher, 8 GB Hard Disk, Nvdia series/ATI
series/ Inter 810,815, or other AGP display card or PCI display card with Direct Draw

2 ) Preventive Maintenance Team Size – 3

• Preventive Maintenance is a LEXMARK printer maintenance services provided


by Asterix System to Jabatan Pendaftaran Negara, Selangor.

• As a Team Member I was involved in the maintaining and repairing task.

Environment: LEXMARK printer

UNITAR,Project Paper
1 ) National Mosque Information System (NAMIS) Team Size-1

• National Mosque Information System is a Web Based Portal Application for


National Mosque. This application handle the process of digital library,
document management, forum and virtual Quran.

• I was involved as a System Analyst, Programmer and Database Programmer


for this System.

Environment: ASP, Macromedia Dreamweaver UltraDev 4.0, IIS, HTML, MS Access


97, Javascript, Macromedia Flash 5.0, Swish 2.0

2 ) Student Achievement e-Test (ESAT) Team Size-1

• Student Achievement e-Test is a Web Based Student Assessment Tool built


for UNITAR. This application automate the process of test creation, test
submitting, status monitoring and grading.
• I was involved as a System Analyst, Programmer and Database Programmer
for this System.

Environment: ASP, Macromedia Dreamweaver UltraDev 4.0, IIS, HTML, MS Access


2000, Javascript, Macromedia Flash 5.0, Swish 2.0

PERSONAL PROFILE

Age & D.O.B : 28 Yrs, 16 December 1979


Gender : Female
Father’s Name : S. Ab. Latif bin S. Ab. Rahaman
Marital Status : Married
Nationality : Malaysia

OTHERS

Current Salary : RM 1600


Expected Salary : RM 2000 – RM 2300
APPENDIX A

SKILLS AND CAPABILITY

Categories Software/Tool/Language Level


Programming Visual Basic 6.0 Beginner
Visual C++ 6.0 Beginner
ASP 3.0 Intermediate
ASP.Net Beginner
HTML Intermediate
ADO Intermediate
JAVA Beginner

Operating System Windows 9x, 2000 Pro, XP Intermediate

Macromedia Macromedia Flash 5.0 Beginner


Macromedia Dreamweaver Intermediate
UltraDev 4.0/MX
Macromedia Director 7.0 Beginner

Graphic/Dtp Adobe Photoshop 6.0 Intermediate


Swish 2.0 Intermediate
Adobe Illustrator Beginner
Adobe Page Maker Beginner

Billing Application KenanFX Intermediate


ICCS - Clarify Beginner
Reflection Beginner

Office Automation Ms Office 2003 & below Advanced


Lotus Notes v 6.5 Intermediate

You might also like