Questionnaire

Name: __________________________________ Mob No: ______________________

Address: __________________________________________________________________

Sex: Male Female

Age:-18-25 25-35 35-45 45& above

Occupation: - Business Service

Other

Income: - 50000-2 lack 2lack-5lack

5lack-10lack 10lack & above

___________________________________________________________________________

1. Do you own a four wheeler?

Yes No
2. If yes, then specify________________________________________________

3. Are you satisfied with your car manufacturer services?

Yes No
4. How will you rate your car manufacturer on the basis of ‘Value for Money?’
Above expectation Below expectation
As per Expectation Can’t say
5. How would you rate the services of your car manufacturer?
Excellent Good Average
Poor Terrible
6. How do you find Maruti services compared to that of competitors?
Excellent Good
Average Poor
7. Which of the four companies' ads you have viewed the most?
Maruti Hyundai
Chevrolet Ford
8. Which manufacture’s car will you prefer as a new car?
Maruti Hyundai Ford
Chevrolet TATA
9. Rate the following factors in a car on the scale 1-7, based on your preference?
(Where 1 is least preferred and 7 most preferred.) Tick mark

Sr.No. Factor 1 2 3 4 5 6 7

1 Price

2 Mileage

3 Performance

4 Safety and
comfort

5 Looks

6 Brand value

7 After sales
services

10. Among the following which car fulfills your requirement most?

Ritz Swift i10

Figo Beat
11. According to you, who is the strongest competitor of Ritz in current market?
i10 Figo
Beat Other
12. According to you, who is the strongest competitor of Swift in current market?
i10 Figo
Beat Other
13. Which Car will you prefer among the following?
Ritz Swift
14. which of the following Maruti ‘ADD-ON’ services are you aware?
MTV M-Finance M-Insurance
MGA Any Time Maruti M-On Road Services
Extended warranty All of the above None of the above 15.
15. Your Suggestions to car manufacturer.
___________________________________________________________________________
___________________________________________________________________________

Sign.