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Table Of Contents

WHAT IS LOGISTICS?
WHAT IS LEAN?
Lean and the Logistician
WHAT IS SIX SIGMA?
Six Sigma and the Logistician
WHAT IS LEAN SIX SIGMA LOGISTICS?
The Logistics Bridge Model
DISCOVERING THE DARK CONTINENT OF LOGISTICS
THIS THING CALLED “SUPPLY CHAIN MANAGEMENT”
THE LOGISTICS WASTES
LOGISTICS AND INVENTORY MANAGEMENT
THE TEMPTATION OF INVENTORY
THE COSTS OF HOLDING INVENTORY
LOGISTICS AND TRANSPORTATION MANAGEMENT
TRANSPORTATION AND LOGISTICS TRADE-OFFS
TRANSPORTATION CARRIER RELATIONSHIPS
MINIMIZING THE DAY-TO-DAY WASTES IN TRANSPORTATION
LOGISTICS AND WAREHOUSING
HOW MANY FACILITIES? HOW MUCH SPACE?
ARE ADVANCED TECHNOLOGIES A CURE OR MERELY A CRUTCH?
LOGISTICS AND TIME WASTES
Order Transmission
Order Processing
Order Filling
Order Staging and Verification
Order Shipping and Delivery
LOGISTICS AND PRODUCT PACKAGING
PACKAGING AS A SOURCE OF WASTE
PACKAGING AS A WASTE
PACKAGING AS A VISUAL CONTROL
LOGISTICS AND ADMINISTRATION
ADMINISTRATION AS HELP AND HINDRANCE
TECHNOLOGY AND ADMINISTRATION
LOGISTICS AND KNOWLEDGE
CULTIVATING KNOWLEDGE
MANAGING THE FLOW OF KNOWLEDGE
THE RIVER OF WASTES
HISTORY OF LEAN SIX SIGMA LOGISTICS
THE IMPORTANCE OF THE LOGISTICS BRIDGE MODEL
The CEO’s Perspective
The Implementer’s Perspective
THE LOGISTICS BRIDGE MODEL: GETTING STARTED
PEOPLE FLOW
The People “Perfect Order”
Organizing People
Bridging the People Gap
INVENTORY FLOW
Understanding Safety Stock
Inventory Management
Starting with the Systems Approach
Inventory and Cause and Effect
Inventory Management Fundamentals
FIXED RESOURCES FLOW
Identifying and Mapping Fixed Resources
Questioning the Need
Vision of Excellence and Fixed Resource Flow
DATA FLOW
Historical Data
Event and Real-Time Data
Future and Deterministic Data
Data Excellence
KNOWLEDGE FLOW
Continuous Improvement and Knowledge Flow
Standardized Work and Knowledge Sharing
Getting Knowledge to Flow
COMMUNICATION FLOW
Strategic Communication
Hoshin Planning
Operational Communication
INCOME STATEMENT FLOW
Logistics Activities and Hidden Operating Costs
Logistics Costs Flow Across the Organization
Inventory Carrying Costs and the Income Statement
Vision of Excellence and the Income Statement
BALANCE SHEET FLOW
Inventory as a Current Asset
Inventory Turns and the Balance Sheet
The Balance Sheet and Business Strategy
Flexibility
Visibility
CASH FLOW
Cash Flow
Cash Flow Drivers
Accounts Payable and Cash
Accounts Receivable and Cash
Revenue Growth and Cash
Gross Margin and Cash Flow
Selling, General, and Administrative Expense and Cash Flow
Capital Expenditure and Cash Flow
Inventory and Cash Flow
Vision of Excellence and Cash Flow
ORGANIZATION
Organization
Highlighting Waste and Creating Visibility
Standardized Operations and Setting Priorities
The Organized Workplace: Clutter, Complexity, and Quality
Measurement and the Organized Workplace
COORDINATION
Coordination
Coordination and Value Stream Mapping
Coordination and Detailed Planning
Coordination and Measurement
COMPLEXITY
Complexity
Complexity of Products
Complexity of Processes
STANDARDIZATION
Standardization
The Key Aspects of Standardization
Standardization and Continuous Improvement
FLEXIBILITY
Developing Flexibility and Back to Basics
Flexibility and Lead Time
Logistics Infrastructure Flexibility
Planned Network Design and Visibility
CONTROL
Today’s Capability Is the System’s Capability
Common and Special Cause Variation
UNDERSTANDABILITY
Understandability
Beginning to Understand
Channel Partners and Their Important Role
Opportunities and the Moment of Truth
MEASURABILITY
Measurability
Voice of the Customer
Creating Internal Measures of Meaning
ACTIONABILITY
Actionability
TEAMWORK
Teamwork
Processes and Knowing the Customer
Building Teams
Complementary Skills and Opposing Views
Natural Stages of Team Development
STRATEGIC SOURCING
Strategic Sourcing
Raw Material Suppliers
Standardization, Complexity, and Dual Sourcing
Beware the Term “Partnership”
Collaboration and Logistics Services
Third-Party Logistics
Developing a Lean Third-Party Logistics Relationship
PROJECT MANAGEMENT
Project Management
Project Management: The Basics
Meeting Agenda (Compass)
Storyboard
Gantt Chart
Failure Mode and Effects Analysis
TOTAL COST
Total Cost
Explicit and Implicit Costs
HORIZONTAL INTEGRATION
Horizontal Integration
Perceived Difficulty and System Constraints
Compensation and Incentive Programs
Teamwork, Imperfection, and Defensive Behavior
Breaking Down the Walls
VERTICAL INTEGRATION
Vertical Integration
From Customer to Supplier
Vertical Integration and Information
Variability, Leveled Flow, and Vertical Integration
QUALITY AT THE SOURCE
Quality at the Source
The Benefits of Quality at the Source
Logistics and Quality at the Source
CONTINUOUS IMPROVEMENT
Continuous Improvement
Continuous Improvement: The Bare Facts
The Challenges of Continuous Improvement Implementation
Bridging the Gap
Getting People Trained
EXECUTION
Execution
Acting as Lean Six Sigma Logistics Leaders
SURVEYING THE TOOL KIT
VOICE OF THE CUSTOMER
VOICE OF THE BUSINESS
VALUE STREAM MAPPING
PARETO ANALYSIS AND ABC CLASSIFICATION
THE XY MATRIX
DMAIC (DEFINE-MEASURE-ANALYZE-IMPROVE-CONTROL)
Define
Measure
Analyze
Improve
Control
CAUSAL ANALYSIS TOOLS
Brainstorming
Cause-and-Effect Diagrams
Five-Why Analysis
Design of Experiments
Inferential Statistics
FLOW CONCEPTS
Just-in-Time and the Pull System
Lead-Time Management, Speed, and Flexibility
Leveled Flow
Frequency and Lot Size
ORGANIZATION CONCEPTS
Standardized Work Plan
The SIMPOC Model
5S Organization and Visual Control
Poka-Yoke
DATA COLLECTION PLAN
PROCESS CAPABILITY
Defects per Million Opportunities
Sigma Calculations
CONVENTIONAL MEASURES OF LOGISTICS PERFORMANCE
TOTAL COST ANALYSIS
LEAN SIX SIGMA LOGISTICS: A REAL-WORLD STORY
GOLDSMART PRODUCTS, INC.: A CASE IN LEAN SIX SIGMA LOGISTICS
The Calm Before the Storm
The Approach of Ominous Clouds
In the Eye of the Storm
Riding Out the Storm
Seeing Daylight Again
INDEX
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Lean Six Sigma Logistics

Lean Six Sigma Logistics

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Published by: benazizo on Mar 30, 2011
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