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Quality 16 April

Quality 16 April

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Published by PRIYANK

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Published by: PRIYANK on Apr 02, 2011
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04/02/2011

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Quality ManagementQuality Management
SHOBHIT KUMARSHOBHIT KUMAR
 
Quality Gurus:
W. Edward DemingJoseph M. JuranPhil Crosby 
 
W.
Edward Deming
Focus on bringing about improvements inproduct and service quality by reducinguncertainty and variability in goods and servicesdesign and associated processes (the beginningof his ideas in 1920s and 1930s)
.
 
Higher quality leads to higher productivity andlower costs
.
³
14 Points
´
management philosophy
.
Dem
ing Cycl
e
± P
lan, Do, Study, and Act
.

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