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Quality 16 April

Quality 16 April

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Published by PRIYANK

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Published by: PRIYANK on Apr 02, 2011
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10/12/2011

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Quality ManagementQuality Management
SHOBHIT KUMARSHOBHIT KUMAR
 
 
uayGurus:
 W. Edward DemingJoseph M. JuranPhil Crosby 
 
 
W. Edward Deming
Focus on bringing about improvements in productand service quality by reducing uncertainty andvariability in goods and services design andassociated processes (the beginning of his ideas in1920s and 1930s).
Higher quality leads to higher productivity andlower costs.
14 Points
” management philosophy.
Deming Cycle
– Plan, Do, Study, and Act.

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