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Consumer Protection Act, 1986

Consumer Protection Act, 1986

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Published by rajuarora40

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Published by: rajuarora40 on Apr 03, 2011
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07/02/2013

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CONSUMER PROTECTIONACT, 1986
 
BRIEF HISTORICAL BACKGROUND
y
Scenario in early 70s & 80s
y
Existing laws providing consumer protection
y
Shortcomings of such Laws
 
UN GUIDELINES FOR THE CONSUMERPROTECTION
y
P
rotect from hazard to health & safety;
y
P
romote & protect economic interests;
y
P
rovide adequate information for informed choice;
y
Consumer education;
y
P
rovide effective redressformal and informalprocedures;
y
Freedom to form groups & present views in decision-making affecting consumers;

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