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Vodafone’s Foray Into Indian Market

Presenters:
Shalinee Mattoo
Anirban Baidya
Dhiraj Shetty
Nilesh Pathak

Submitted to
Prof. Prashant Salwan
Professor of International Business
Indian Institute of Management, Indore

20th May 2010


Table of Contents

1 EXECUTIVE SUMMARY...................................................................................................2
1.1 OBJECTIVE OF ANALYSIS...............................................................................................2
2 BACKGROUND NOTE.....................................................................................................2
2.1 VODAFONE........................................................................................................................2
2.2 HUTCHISON ESSAR LTD...................................................................................................2
3 WHY VODAFONE CHOSE INDIA—COUNTRY ANALYSIS....................................................3
3.1 ENVIRONMENTAL CLIMATE: OPPORTUNITIES AND RISKS...............................................4
3.2 GEOGRAPHIC DIVERSIFICATION VERSUS CONCENTRATION...........................................6
4 COLLABORATIVE STRATEGIES IMPLEMENTED.................................................................7
5 CONCLUSION................................................................................................................8
6 REFERENCES...............................................................................................................9

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1 Executive Summary 2 Background Note
“With limited growth prospects in Vodafone’s core
European markets, Sarin’s [Arun Sarin, CEO, 2.1 Vodafone
Vodafone Ltd., in February 2007] No. 1 job right Vodafone, based in the UK, was the world’s
now is to convince investors that he has a viable largest mobile communications company by
long term growth strategy. And gaining control of a revenue.3 It operated under the brand name
‘Vodafone’. The brand name ‘Vodafone’ comes
fast-growing operator in India is the best from ‘Voice data fone’, reflecting the company’s
opportunity he has to do it.”11 wish to provide voice and data services on the
mobile phones. Vodafone operated in Europe, the
– John Delaney, Principal Analyst Middle East, Africa, Asia Pacific, and the US. 4
at Ovum, 2 in January 2007.
The company changed its name once again to
Vodafone Group Plc on July 28, 2000. From then
onwards there was no looking back for the
On February 11, 2007, the Vodafone Group Plc telecom giant as it kept on expanding its market all
(Vodafone), UK-based telecom company, declared over the world.
that it had finally bagged the fourth largest Indian
As of December 31, 2006, the company had a
mobile operator, Hutchison Essar Ltd. (HEL). This subscriber base of 198.6 million customers spread
announcement ended an acquisition battle - across 25 countries in five continents.
probably the most ferociously fought – in the
Indian telecom sector. Vodafone bought a 52% 2.2 Hutchison Essar Ltd.
stake in HEL for US$11.1 billion from Hutchison
Telecom International Ltd. (HTIL); 33% stake was HEL was one of the leading mobile operators in
still held by the Essar Group (Essar). The India. It was the fourth largest service provider in
company was valued at US$19.3 billion. Vodafone terms of customer numbers. HEL was a joint
won the battle against other major competitors in venture between HTIL, and the Essar. HTIL
the fray like Reliance Communications Ventures operated mobile services in many countries under
various brand names like ‘3’ in Europe, Hutch in
Ltd.7 (Reliance), Essar and the Hinduja group.2
India and T-mobile in the US. It had mobile
operations in countries like Hong Kong, USA,
1.1 Objective of Analysis Europe, Macau, Israel, Thailand, Sri Lanka,
Ghana, Indonesia and Vietnam. Essar, the
Through this paper, we would use a real life case minority shareholder, was an infrastructure and
services major, owned by the Ruia family. It had
example of Hutchison Essar Ltd acquisition by interests in various sectors like Steel, Energy,
Vodafone in 2007 to describe how the principles Communications, Shipping & Logistics and
Construction.5
and concepts of country evaluation and selection,
investment, and collaborative strategies work in
the arena of international business.

1
Kerry Capell, “Why an India Deal is Vital to Vodafone,”
3
www.businessweek.com, January 16, 2007. “Vodafone’s Full-year Profit Dips,” www.bbcnews.com,
May 29, 2007.
2
Adapa Srinivasa Rao, “The Hutchison Essar Acquisition:
4
Vodafone’s Foray into an Emerging Market,” 2008. ‘Vodafone’s History,’ www.vodafone .com.
5
www.essar.com

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3 Why Vodafone Chose
India—Country Analysis
In its Strategic Decisions Conference 2007, Andy Halford, the chief financial officer of Vodafone,
presented this India as one of the most promising emerging market for mobile phone industry. He
presented India as the 2nd most populated country which has low mobile penetration, but expectant to
increase considerably. He shared that one of the Vodafone’s key strategic objectives is to deliver strong
growth in emerging markets such as India.

Vodafone already had a good market share in other developing countries such as Egypt, Romania,
Vodacam and Turkey. It wanted to bow build on its strong track record of creating value in other emerging
markets, such as India.

4
6

3.1 Environmental Climate:


Opportunities and Risks

The environmental climate reveals both


opportunities and risks, whose combination should
determine what action to take. Companies
consider environmental climate in a host country

6
Strategic Decisions Conference 2007 Andy Halford, www.vodafone.com

5
that can significantly affect their successes or million.10 It became clear that the future
failures. 7 belonged to wireless and hence this
opportunity was huge enough for
In terms of Vodafone, the host country, India,
Vodafone to select India for its expansion.
provided both opportunities and risks for its foray
into its mobile market.  Ease and Compatibility of Operations:
Opportunities Companies often pare down proposals to
Some of the opportunities that Indian market those countries that:
provided to Vodafone were:
o Offer size, technology, and other
 Market Size: Expectation of large market advantages
and sales growth is probably a potential
o Allow an acceptable percentage of
location’s major attraction.8
ownership
According to a report published in India’s
o Have resources they need 11
leading daily, The Times of India, on
March 25, 2007, India was reported to Now, considering these factors in terms of
become Vodafone’s largest market. The Vodafone’s selection for India, it could be
report suggested, “On the back of justified that India presented one of the
continuing surge in the number of mobile most mature regulatory practices of mobile
users, India is likely to soon surpass telephony. The Indian telecom policy was
Germany and the US as Vodafone's considered one of the best telecom
biggest market in terms of subscribers, policies in the world. The sector was also
although the company might fail short of characterized by strong competitiveness
its target of becoming number one mobile between players. Government of India
player in the country. Currently, India is (GOI) brought in significant economic and
the third largest market after Germany technological reforms. In 2006, GOI raised
(30.6 million) and the US (26.2 million the FDI limit in the telecom sector from
subscribers) for Vodafone, the world's 49% to 74%. This was the green signal for
second largest mobile operator in terms of many international telecom companies
subscribers and largest in terms of who were keen to enter the Indian telecom
revenue.”9  Other than the obvious market market. Vodafone had been eyeing the
size that Vodafone was catering to Indian market for quite a long time. The
through its deal with Hutchison Essar Ltd, strong rate of economic growth in India
the Indian mobile market also provided a had led to a sharp increase in disposable
significant obsolesce and leapfrogging incomes among the Indian middle classes.
of landlines. In India, the number of the Vodafone had expanded in emerging
mobile phone users had overtaken the markets in Eastern Europe and Africa, and
number of landline users in October 2004 was now looking to India. But starting a
with mobile phone users reaching 44.9 new telecom venture in a highly
competitive Indian telecom market
7
Daniels, Radebaugh, & Sullivan, International Business
Environments and Operations, 11th Ed., 2009
10
“Mobile Phones Takeover in India,” www.bbcnews.com,
8
Daniels, Radebaugh, & Sullivan, International Business November 9, 2004
Environments and Operations, 11th Ed., 2009
11
Daniels, Radebaugh, & Sullivan, International Business
9 Environments and Operations, 11th Ed., 2009
“India to be Vodafone's largest market,”
www.timesofindia.indiatimes.com, March 25, 2007

6
seemed formidable and so Vodafone was In the case of Vodafone’s entry into Indian market
keener to make an acquisition. through the acquisition of Hutchison Essar Ltd,
here is the fact box of the deal as analyzed by
Vodafone only had a limited presence in Reuters, London:
Asia. It had only a 3.3% stake in China
Mobile and a 10% stake in Bharti Airtel. “Vodafone's deal gives Hutchison Essar an
Acquiring a company of the stature of enterprise value of $18.8 billion. The group will
Hutch Essar would have proved in line assume a net debt of around $2 billion as part of
with Vodafone’s plans for aggressive the acquisition.
expansion into emerging mobile phone
* Vodafone has also struck a parallel deal to sell a
markets. 5.6 percent stake in India's top mobile operator
Bharti Airtel (BRTI.BO) for $1.6 billion back to
Vodafone had plans to roll out its 3G Bharti group, and announced an agreement with
services widely in the Indian market as the Bharti to share network infrastructure in India
next big drive in the telecom market would to cut costs.
be high speed data services. Vodafone’s
* Hutch Essar deal to give Vodafone a pan-India
plans were to leverage on its experience presence, over 24 million customers and an
in rolling out 3G services in developed over 16 percent market share. The business had
markets.12 And interestingly at the same revenue growth of 51 percent and an EBITDA
time, in June 6, 2007, DoT declared that margin of 33 percent in the six months to June
the 3G policy of GOI would be released 30, 2006.
very shortly. India’s defense services * Deal increases Vodafone's presence in higher
indicated that they would release 42 Mega growth emerging markets, with proportion of the
Hertz of spectrum by the end of July. 13 group’s EBITDA from emerging market
The government fixed a target of 250 businesses set to increase to over 33 percent
million subscribers by the end of 2007 and by 2012 from 20 percent now.
500 million by 2010.14 * Vodafone says the deal meets its financial
investment criteria, with a return on invested
All these factors together created a very capital exceeding the local risk adjusted cost
plausible opportunity for Vodafone to foray of capital in the fifth year, and an internal rate
into Indian telecom market. of return of around 14 percent.
* Vodafone says deal neutral to adjusted earnings
Risks
per share in the first year and accretive to
Return on Investment earnings thereafter, excluding intangible asset
amortisation. Including intangible amortisation,
While making international capital-investment deal expected to dilute adjusted earnings per
decisions, companies evaluate return on share by around 7 percent in the first year before
tapering off and becoming neutral by the fifth
investment (ROI) as means of explaining risk
year.”16
considerations in International business. In the
same purview, most investors prefer certainty to The data clearly presents that there was a good
uncertainty.15 amount of certainty on Vodafone’s investment in
Indian mobile market through its acquisition deal.
12
Adapa Srinivasa Rao, “The Hutchison Essar Acquisition:
Vodafone’s Foray into an Emerging Market,” 2008 In fact, the acquisition realized Vodafone’s desire
to enter emerging markets in a big way as a
13
Budiputra, “India’s 3G Policy might be Announced Soon,” counter to the markets in developed countries that
www.3gweek.net, April 7, 2007 were saturated. Vodafone had been scouting the
Indian market for a long time to find a suitable
14
“3G Policy by the End of this Month: DOT,” partner to help it build a visible presence in the
www.tribuneindia.com, June 6, 2007
16
15
Daniels, Radebaugh, & Sullivan, International Business Reuters, London.
Environments and Operations, 11th Ed., 2009

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fast growing Indian telecom market. Vodafone did Hence, Vodafone chose to concentrate on
face some criticism with regard to the pricing of developing nations, especially India where the
the deal. Some critics commented that Vodafone subscriber base had grown from 10 million in 2002
had paid an excessive price for the acquisition. to 150 million by 2007.19 India’s mobile market was
But, others judged it a smart move as Vodafone presenting an average growth of 90% year on-
gained a foothold in the fastest growing mobile year, and India had even overtaken China as the
markets in the world.17 fastest growing mobile market in the world.

Vodafone, however, faced the major challenge of Vodafone entered the Indian market with the
stiff competition from the strong local players such acquisition of a 10% stake in Bharti Ventures Ltd
as Reliance and Bharti Airtel. in December 2005 (now Bharti Airtel Ltd). But
Bharti Airtel later ruled out any further dilution of its
stake when Vodafone wanted to pursue its
ambitions in the subcontinent more aggressively.
Thus, Vodafone had to look for a viable alternative
to make a strong foray into the Indian market,
which came in shape of Hutchison Essar Ltd.

3.2 Geographic Diversification


versus Concentration

According to the concept of geographic


diversification versus concentration, if product
or market factor under prefer diversification exist,
a company is likely to benefit by moving rapidly
into many countries simultaneously; otherwise the
company might move to just one or a few foreign
countries until a substantial presence is developed
there. 18

With respect to this principle and the data


available, Vodafone planned to expand into the
emerging markets like Egypt, Romania and India,
as the developed markets like Europe were getting
saturated. However, it was also selectively exiting
from mature markets such as Japan, Sweden,
and Belgium where it could not establish a
dominant position.

17
Adapa Srinivasa Rao, “The Hutchison Essar Acquisition:
Vodafone’s Foray into an Emerging Market,” 2008
18 19
“Indian Telecommunication Story: from 10 Million to 150
Daniels, Radebaugh, & Sullivan, International Business Million Mobile Subscribers in 5 Years,” www.tra.in,
Environments and Operations, 11th Ed., 2009 June19, 2007

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4 Collaborative Strategies Vodafone. Hence, the prior expansion of HEL
was a reason for Vodafone to acquire it for its
Implemented entry in India.

On December 22, 2006, Vodafone announced that


Companies collaborate with other companies in the company’s board believed in the growth
either domestic or foreign operations: to spread potential of the Indian telecom market and was
and reduce costs, to allow them to specialize in therefore considering acquiring a considerable
their competencies, to avoid competition, to stake in HEL.
secure vertical or horizontal links, and to gain
knowledge.20 Another reason for Vodafone to acquire and get
into equity alliance with HEL was that some of the
Control and prior expansion of the company big players in the Indian telecom industry,
are the two considerations made when choosing Reliance, Bharti Airtel, Essar and Orascom, were
collaborative arrangements. already eyeing on acquiring the stakes in HEL
that were put up on sale by HTIL.
In case of Vodafone’s acquisition of Hutchison
Essar, it was clear that Vodafone wanted to enter Challenges
the market with a player that had prior expansion
in the market but also wanted to uphold a due It was not easy for Vodafone to both acquire the
HEL and then maintain the collaborative strategies
control in the operations.
with all the stakeholders.
New entry in the Indian telecommunication
Before initiating the bidding process, Vodafone
industry would have been difficult for Vodafone as
had to clear many regulatory issues. Bharti Airtel,
it would have to directly compete with well in which Vodafone had a 10% stake, asked its
established player in the telecommunication partner to make it clear whether Vodafone wanted
industry like Bharti Airtel, Reliance, Tata telecom, to continue its relation with it. Moreover, as
Idea, BSNL and others. Government of India’s telecom policy allowed only
74% of FDI into the sector, Vodafone’s acquisition
Vodafone went for an equity alliance while of a 67% stake in HEL would lead to the company
acquiring Hutchison Essar Ltd. (HEL). Actually, it crossing the limits of FDI allowed as both the
was HTIL; the majority stake owner in the HEL players would be operating in the same circles.
declared that its stake was up for sale in Vodafone also had to get clearances from various
regulatory bodies like FIPB, Telecom Regulatory
November 2006. Buying HTIL’s stake in HEL
Authority of India (TRAI) and some other national
seemed an attractive proposition to Vodafone. security agencies.
HEL was the company with the second highest
ARPU in the Indian telecom market. It had Meanwhile, Essar made a bid of US$11 billion to
licenses in almost all the lucrative telecom circles acquire the remaining 52% stake in HEL. Essar
including several metros in the country. Though argued that it should be given the first chance to
HEL didn’t operate in all the circles in the country, buy HTIL’s stake as it was already a partner in the
venture. Essar was expected to use its right of first
its minority partner Essar had licenses, through its
refusal to counter the bids by the potential
subsidiary Essar Spacetel, to operate in another 7 competitors. Essar proved to be a formidable
not so profitable circles, giving it wide coverage. competitor for Vodafone in the bidding process.
Hutch was also considered one of the best-run There were always fears of the bidding process
telecom companies in the country. The high brand ending in tedious courtroom proceedings, if Essar
recall for Hutch, the brand of HEL, among took HTIL to court.21
customers and the company’s use of the latest
technology increased HEL’s attractiveness to
20 21
Daniels, Radebaugh, & Sullivan, International Business Adapa Srinivasa Rao, “The Hutchison Essar Acquisition:
Environments and Operations, 11th Ed., 2009 Vodafone’s Foray into an Emerging Market,” 2008

9
When the bids were opened on February 11, would hear that some big business house called
2007, Vodafone emerged was the highest bidder some minister attempting to crater the deal. The
and the board of HTIL accepted its bid. billionaire losers’ club was trying to unwind the
Vodafone’s final offer amounted to US$11.1 billion deal,”24 he said. Realizing that these were part and
in an all-cash deal for the stake. The bid valued parcel of doing business in emerging markets
HEL at an enterprise value (EV) of US$18.8 such as India, Sarin called for greater
billion. It became the single biggest foreign transparency from Indian regulators in M&A
investment in the India’s history. It was also approvals.
Vodafone’s third biggest deal ever.
Other than this, entering into a market as a new
The Acquisition player was also not easy for Vodafone so it went
ahead with an acquisition deal, but it had to
On March 22, 2007, Vodafone signed a develop a culture and trust among rest of the
shareholder agreement with its Indian partner, stakeholders, especially Essar for smooth
Essar, according to which Vodafone would hold a operation in the foreign land.
52% and Essar would continue to hold a 33%
stake. Some other minority shareholders, such as The differences with the Essar over the acquisition
Asim Ghosh (Ghosh), Infrastructure development were put to rest when Mr. Sarin, famously
finance company (IDFC) and Analjit Singh declared, “My first preference is Essar, my second
together would continue to hold the remaining 15 preference is Essar and my third preference is
per cent stake in the company.22 Essar. Today is Valentine’s Day. I am sending
roses to Essar; I am sending olive branches to
Finally Vodafone and Essar came to an Essar,”25 said Sarin.
agreement to run HEL jointly. The agreement
included a put option to sell the Essar’s 33% stake
in the open market over a period of three to four
years. This meant that Vodafone would pay the
balance to Essar if it got any lower price in the
market than what Vodafone had offered HTIL
when it bought its stake. But, Vodafone refused to
directly buy the stake of Essar in HEL for a
premium. It was agreed that the name of the
acquired company would be changed to Vodafone
Essar.23

5 Conclusion
Getting into an emerging market such as India is
not that an easy choice, the companies need to
evaluate all kinds of risks from monetary to
competitive to political. Even if Arun Sarin, the
CEO of Vodafone, was given a warm welcome
because of his efforts in bringing the Vodafone
deal to India, it was not an easy cake to bid
against influential players and against red tape in
India.

In June 2006, Sarin alleged that the unsuccessful


bidders were trying to derail the deal. “One day I
24
“Vested Interests Tried to Derail Hutch Buy: Sarin,”
22
“Vodafone Case Listed for Tuesday,” www.expressindia.com, July 9, 2007.
www.tribuneindia.com, March 17, 2007
25
Elizabeth Judge, “Vodafone Anxious to Head off Legal
23
Adapa Srinivasa Rao, “The Hutchison Essar Acquisition: Delays to Essar Delay”, www.timesonline.co.uk, February
Vodafone’s Foray into an Emerging Market,” 2008 15, 2007.

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6 References 1 3. “I n d ia n Te le co mmu n ica t ion S to ry:
f ro m 10 Millio n to 1 50 Millio n
Mo b ile Su bscrib e rs in 5 Y ea rs, ”
1 . K e rry Ca pe ll, “Wh y an In d ia Dea l www. t ra . in , Ju n e1 9, 2 00 7
is V it a l to V od af on e , ”
1 4. “V od a fo n e Ca se L ist ed fo r
www. b u sine sswe e k. co m, Jan ua ry
Tu e sd a y, ” www. t rib u ne in d ia . co m,
1 6, 20 07 .
Ma rch 17 , 20 07
2 . A da pa S rin iva sa Rao , “Th e
1 5. V e st ed In te re st s Trie d t o De ra il
Hu t ch iso n E ssa r A cq u isit ion :
Hu t ch Bu y: Sa rin , ”
V od af o ne ’s Fo ra y in t o an E me rg ing
www. e xp re ssind ia . co m, Ju ly 9,
Ma rke t , ” 20 08 .
2 00 7.
3 . “V od a fo n e ’s Fu ll- ye a r P ro f it Dip s, ”
1 6. E liza be t h Jud g e, “V od a fo ne
www. b b cne ws. co m, Ma y 2 9, 20 07 .
A n xio u s t o Hea d o ff L eg a l De la ys
4 . "V o da f on e ’s Hist o ry, " to E ssa r De la y”,
www. vo d af on e . co m. www. t ime so n lin e. co .u k ,
Fe b ru a ry1 5, 2 00 7.
5 . www. e ssa r. co m

6 . S t rat e g ic De cisio n s Con f e re n ce


2 00 7 A nd y Ha lfo rd ,
www. vo d af on e . co m

7 . Da n ie ls, Ra de ba u gh , & S u llivan ,


I nt e rna t io na l B usin e ss
E n viron me n t s a nd Op e rat io n s,
1 1t h Ed ., 2 00 9

8 . “I n d ia to b e Vo da fo n e 's la rge st
ma rke t , ”
www. t ime so f ind ia . ind ia t ime s. co m,
Ma rch 25 , 20 07

9. “Mob ile Ph on e s Ta ke o ve r in
I nd ia , ” www. b b cne ws. co m,
No ve mbe r 9 , 2 00 4

1 0. B ud ip ut ra , “In d ia ’s 3G Po licy mig h t


be An no un ced So on , ”
www. 3 g wee k. ne t , Ap ril 7 , 2 00 7

1 1. “3 G Po licy b y th e E nd of th is
Mo n th : DO T, ”
www. t rib u ne in d ia. co m, Ju ne 6,
2 00 7

1 2. Reu t e rs, Lo nd on .

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