STEVEN J. STEIN, PH.D.
AND
HOWARD E. BOOK, M.D.
EMOTIONAL
INTELLIGENCE
AND YOUR SUCCESS
THE
EQ
EDGE
THIRD EDITION / REVISED & UPDATED
“After reading this book you will know how to manage your emotional intelligence for thebetter in work and every other aspect of your life.”
– Dr. Dan Baker, Clinical Psychologist, Canyon Ranch, and author of
What Happy People Know
“At last! A breakthrough book that proves emotional intelligence drives suc-cess in the business-world and in family life.
The EQ Edge
delivers a practical,research based, real-world roadmap on how you can bolster the odds on achiev-ing success at work, at play, and in your personal relationships.”—Jack Canfield, co-creator of the
Chicken Soup for the Soul
®
series andco-co-author of
The Success Principles
™
: How to Get from WhereYou Are to Where You Want to Be
“Most professionals agree on the critical importance of EI, but often resolve intoabstract discussions and debate as to what it is, how it is best measured, etc.
The EQ Edge
cuts through the abstractions, not only clarifying emotional intel-ligence, but it goes much further in providing the reader with a practical user’sguide. After reading this book, not only will you be more EI knowledgeable,but you will know how to manage your emotional intelligence for the better, inwork and virtually every other aspect of life.”—Dr. Dan Baker, Clinical Psychologist, Canyon Ranch,and author of
What Happy People Know
“
The EQ Edge
provides great insight into the theoretical and economic value of emotional intelligence, as well as the importance it plays in effective leadership.The book demonstrates the importance of performance predictors in successionplanning by providing practical examples and comprehensive data. It is relevantand useful for current and future law-enforcement leaders who want to buildtrust by sharing their vision and expressing their passion.
The EQ Edge
has been instrumental in my understanding of emotionalintelligence and has had a great impact in the United States and internationallaw-enforcement communities.”—Special Agent Tim Turner, FBI Academy“
The EQ Edge
dives thoroughly into the concepts of Emotional Intelligencewhile providing a number of practical and useful strategies that can be incorpo-rated into your daily experiences to improve and enhance your performance, aswell as others around you.”—Gena DeChant, M.A. (I/O Psychology), SPHR, Vice President and HumanResource Professional, Wachovia Corporation“
The EQ Edge
is one of the few books that not only clearly defines what emo-tional intelligence is and how it differs from IQ, but also tells readers whatpractical steps they can take to enhance their emotional intelligence quotient. Itapplies the principles and practices of Rational Emotive Behavior Therapy andincludes many useful techniques that can help readers lead happier and moreeffective lives.”—Dr. Albert Ellis, President of the Albert Ellis Institutefor Rational Emotive Behavior Therapy“
The EQ Edge
. . .
explains and explores emotional intelligence, taking readersthrough 15 crucial elements—among them self-regard, flexibility, empathy, andimpulse control—with suggestions of how to improve.”—
The Globe and Mail
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32 Part I: The EQ Explosion for The EQ Edge: Emotional Intelligence and Your Success, 3rd Edition
In this revised and updated edition, the authors introduce self-confidence as a new factor under Self-awareness, and explore this new facet of emotional intelligence and the critical role it plays in the way we relate to…
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