SCHEDULE AT A GLANCE
Special Thanks to our FULL CONFERENCE SPONSORScds creative, inc. | John Dawe Consulting Group
8:15 to 9:00 a.m.
Registration, Visit the Exhibits, and ContinentalBreakfast
9:00 to 10:15 a.m.
Welcome and Keynote AddressCreating Team: Breaking Down Barriers and InspiringChange
It·s fashionable to talk about the team approach to yourwork, but in reality, how do you make that happen?Staff, managers, board members, volunteers, and, of course, the customers are all members of your teamand each has, in some cases, competing motivationsand "turf" to protect. In this session, we·ll address rolesand expectations of team members, how to motivatepeople to play nice together, and how to influence andmanage change
Alice Ferris, MBA, CFRE, ACFRE & Jim Anderson GoalBusters, LLC
10:30 to 11:30 a.m.
A1: Curb Appeal: Optimizing PersonalCommunications in a Professional Setting
eople make snap decisions about you whether you likeit or not! That·s why it·s critical that you understand thenuances of verbal and non-verbal communication in aprofessional setting. Whether it·s face to face, throughletters, in email or by phone, you can make consciousdecisions about how you would like to be perceived.
Jim Anderson, GoalBusters, LLC
A2: Panel: Finding Funds for your Company
Parlor C Room
ome learn how the Greater Wilkes-Barre
hamber of Business and Industry has partnered with Hazleton's
and Scranton·s Metro
ction to offer smallbusiness financing programs in Luzerne
ounty. Usesinclude start-up capital, small business dollars, land andbuilding acquisition, construction, equipment, working capital, installation of pollution control equipment, andenergy efficiency upgrades. Loan rates being offeredcurrently range from 2 percent to 5 percent. Loans withvarious repayment terms are available in amounts up to$200,000.
John L. Augustine III, Greater Wilkes-Barre Chamber Alicia Tompkins, MetroAction Brian Hansbury, CANDO
A3: Exceeding Your Goals through Effective Donor Cultivation
In a perfect world, wealthy donors would find outabout your cause and then mail you a check. You'dnever have to leave your office!
h wait, you probably wouldn't have a job either...In the real world,contributors of all dollar amounts like to be "courted."They want you to develop a relationship with thembefore you ask for a gift. But how do you manage thecultivation process? What are creative ways to getpotential donors involved with your cause? How doyou explain to your boss that cultivation activities areimportant when he or she is asking, "Show me themoney"? This session will help you exceed yourfundraising goals by helping you diversify cultivationtechniques to meet the desires of your donor, identify cultivation "roadblocks" and how to break throughthem, and develop ways to emphasize the importanceof donor cultivation with management and boards.
Alice Ferris, MBA, CFRE, ACFREGoalBusters, LLC
11:30 a.m. to 12:15 p.m.
Grab Lunch, Visit Exhibits, How-To Sessions
How-To H1: (11:30 to 11:55 ± Theatre 1)Top 10 Things Small Biz Can Learn from Nonprofit(John Dawe, CFRE, The Dawe Group)How-To H2: (11:30 to 11:45 ± Theatre 2)Using Variable Data in Marketing(Dexter Loeble, Edwards Business Systems)How-To H3: (11:55 to 12:10 ± Theatre 2)Using Challenge Grants to Boost Direct Mail Returns(Barbara Vitcosky, Junior Achivement of NEPA, Inc.)
Lunch with the Purchasing Agents
oin us for lunch, meet with purchasing agents, learnhow to be more effective with your purchasing efforts,and learn what large organizations look for in vendorsand how their bidding and purchasing procedures.
Moderator: Donna Sedor, Greater W-B Chamber Frank Knorek, Benco Dental Michael Hill, Trion Industries