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Attrition

Attrition

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Published by: dare_om on Apr 12, 2011
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06/01/2013

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 1
REASONS AND WAYS TOCONTROLATTRITION
 
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ACKNOWLEDGEMENT
We would like to thank Mrs. Netra Ray HR executive at HCL Pvt.Ltd. (BPO) sector 16,Noida for providing us with information about the reasons for attrition and the steps thatare being followed by them and for bearing with our endless questions.We are grateful to Professor J.R Sharma for his support and guidance and for giving usan opportunity to work on this report.We also thank our librarian for providing us with necessary material.At last we would like to thank our family and friends for their encouragement, motivationand support.
 
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CONTENTS
S.NO PARTICULARS PAGE NO
1). Objective and purpose 42). Executive summary 53). Introduction 63.1) meaning of attrition 73.2) BPO industry in India 103.3) pharmaceutical industry in India 114). Cost of attrition 135). Factors 156). Ways to control attrition 187). Initiatives taken by other companies. 248). Interpretation and analysis 269). Conclusion 2810). Recommendations 2911). Bibliography 32

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