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Table Of Contents

■WHY STUDY OB IN HEALTH CARE?
■THE HEALTHCARE INDUSTRY
■HISTORY OF ORGANIZATIONAL BEHAVIOR
■CHANGING US POPULATION
■IMPLICATIONS FOR THE HEALTHCARE INDUSTRY
■DIVERSITY MANAGEMENT
■PERCEPTION
■COMMUNICATION PROCESS
■COMMUNICATION CHANNELS
■BARRIERS TO COMMUNICATION
■STRATEGIC COMMUNICATION
■FLOWS OF INTRAORGANIZATIONAL COMMUNICATION
■COMMUNICATION NETWORKS
■INFORMAL COMMUNICATION
■CROSS-CULTURAL COMMUNICATION
■COMMUNICATING WITH EXTERNAL STAKEHOLDERS
■MASLOW’S HIERARCHY OF NEEDS
■ALDERFER’S ERG THEORY
■HERZBERG’S TWO-FACTOR THEORY
■MCCLELLAND’S 3-NEEDS THEORY
■EXPECTANCY THEORY
■EQUITY THEORY
■SATISFACTION–PERFORMANCE THEORY
■GOAL-SETTING THEORY
■REINFORCEMENT THEORY
■SOURCES OF POWER
■DEVELOPING A POWER BASE
■ORGANIZATIONAL POLITICS
■LEWIN’S BEHAVIORAL STUDY
■TRAIT THEORY
■OHIO STATE LEADERSHIP STUDIES
■UNIVERSITY OF MICHIGAN STUDIES
■BLAKE AND MOUTON’S MANAGERIAL GRID
■FIEDLER’S CONTINGENCY THEORY
■HOUSE’SPATH–GOAL LEADERSHIP THEORY
■LEADER–MEMBER EXCHANGE THEORY
■TRANSFORMATIONAL VS. TRANSACTIONAL LEADERSHIP
■THE CHARISMATIC LEADER
■ATTRIBUTION THEORY OF LEADERSHIP
■VISIONARY LEADERSHIP
■SERVANT LEADERSHIP
■EMOTIONAL INTELLIGENCE
■WORK-RELATED STRESS
■INDIVIDUALS AND STRESS
■CAUSES OF WORKPLACE STRESS
■COPING WITH STRESS
■TYPES OF CONFLICT
■LEVELS OF CONFLICT
■CONFLICT MANAGEMENT
■DECISION-MAKING MODELS
■CONFLICT NEGOTIATION MODELS
■WHAT IS A GROUP?
■GROUP NORMS
■COHESIVENESS
■CONFORMITY
■GROUPTHINK
■TYPES OF GROUPS
■INFORMAL OR FORMAL GROUP STRUCTURE
■GROUP DEVELOPMENT
■GROUP DECISION MAKING
■TYPES OF TEAMS
■VIRTUAL TEAMS
■BUILDING TEAM PERFORMANCE
■BARRIERS TO EFFECTIVE TEAMWORK
■COMMON CHARACTERISTICS OF SUCCESSFUL TEAMS
■ORGANIZATION DEVELOPMENT
■THE OD PROFESSIONAL
■ACTION RESEARCH
■STEPS IN THE OD PROCESS
■OD INTERVENTIONS
■DRIVERS OF CHANGE
■RESISTANCE TO CHANGE
■LEWIN’S CHANGE MODEL
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Organizational_Behavior_in_Health_Care_Entire_eBook

Organizational_Behavior_in_Health_Care_Entire_eBook

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Published by Nakeisha Moore

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Published by: Nakeisha Moore on Apr 12, 2011
Copyright:Attribution Non-commercial

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12/23/2012

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