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UNOPS helps its partners in the United Nations system meet the world’s needs for building peace, recovering
from disaster, and creating sustainable development. UNOPS is known for its ability to implement complexprojects in all types of environments around the globe. In an effort to promote organizational excellence,UNOPS seeks highly qualified individuals for the following position:
Please note that this is a local post and is open to all nationals ofPanama
Vacancy Details
Vacancy Code
VA/2011/LCO/RO/003
Post Title
Information and Communication Technology Associate
Post Level
G6 (Fixed-Term Appointment) - (local position)*
Org Unit
Regional Office for Latin America and the Caribbean
Duty Station
Panama City, Panama
Duration
01 Year, with possibilities of extension
Closing Date
20 April 2011Background
The UNOPS Latin America and the Caribbean Office (LCO) provides management services for projects tothe provision of select services as required by our clients. Among the most commonly requested servicesprovided are Project Management, Project Supervision and Loan Administration, and Specific ManagementServices in areas such as infrastructure, construction/rehabilitation and procurement.
Duties and Responsibilities
Under the operational supervision of the Administrative Officer in the Regional Office in Panama City andthe technical supervision of the Team Lead ICT, Global Service Centre in Copenhagen, the Information andCommunication Technology Associate is responsible for effective ICT management and support of theLatin America and the Caribbean Office and the Project and Operation Centers in the region.The specific duties and responsibilities of the incumbent would consist of those listed below, as directed bythe Administrative Officer and liaising as appropriate with the Team Lead ICT, GSC in Copenhagen:
IT Management and Administration
Supervise information and communication services of LCO Regional Office;
Support in the development of IT standards and strategies;
Perform maintenance functions to ensure the security of IT operation at all times;
Advise on Project Implementation on all activities involving IT;
Provide consulting services, IT audit inspections and/or facilitate selection/deployment of software toprojects, seeking technical advice and support from ICT staff at HQs as required;
Maintain inventory of all computer, telecommunication equipment, I/O devices and software existent inthe office ensuring compliance with registration and upgrades;
Liaise with UNOPS Headquarters, Operation Centers and project offices to determine hardware andsoftware requirements;
Lead the information technology and systems planning exercises undertaken in the office and representthe office in those undertaken throughout UNOPS;
Acting as UNOPS' liaison with the local UN partner agencies on issues relating to UNOPS ICT;
Advice on procurement process related to hardware and software and establishes and maintains aroster of potential suppliers.
Assist in performing back-up programmes and ensure strict and timely implementation.
Provide help-desk support for the Regional Office.
Development and maintenance of the LCO regional website at www.unops.org
Maintenance of LCO UNOPS intranet page
Network Administration
Maintain the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that NetworkOperating Systems support databases, documents, resources and data files;
Installation, upgrading and maintenance of LAN/WAN systems, including applications used in thesystem;
Management and maintenance of equipment and applications associated with electronic mail system;
Administration of users, groups and permissions using Active Directory;
Administration of Exchange based mail server;
Administration of WAN environment (Internet, VPNs, PIX firewall);
Maintenance of Cisco LAN/WAN equipment;
Maintenance of video conference applications and PBX operations;
Ensure proper security to the LAN by stringent management of the Firewall.
Telecommunication
Perform proactive maintenance on telecom system to avoid disruption of service;
Perform minor repairs on hardware equipment, as required;
Receive, test and install telecommunication hardware.
Knowledge Management and Advisory Support
Provide staff training and support on hardware familiarization and maintenance; software applications,file management/maintenance and LAN/WAN systems;
Advise management, clients and colleagues on subject matter expertise.
Provide staff training on the UNOPS intranet on how to use it.The Information and Communication Technology Associate is responsible to abide by security policies,administrative instructions, plans and procedures of the UN Security Management System and that ofUNOPS.
Required Selection CriteriaCompetencies
In additional to UN/UNOPS core values/competencies, capacity for problem solving, attention to criticaldetails and innovative solutions;
Strong team and client orientation, planning and organization skills necessary.
Ability to work with accuracy under pressure and with minimum supervision.
High degree of tact and discretion.
Good interpersonal and communication skills.
Strong knowledge of IT packages
Education/Experience/Language
Secondary education required, Diploma or University Degree, preferably in information sciences,computer sciences or engineering related field an asset.
At least 6 years progressively responsible, job related experience in working in the field of informationtechnology and/or telecommunications and systems, preferably in an international environment.
Good working knowledge of hardware/software, Microsoft Active Directory, Exchange 2000/2003,Windows 2003, Windows XP, Office 2003 and Veritas backup
Familiarity with UNOPS/UNDP/UNFPA’s configuration of PeopleSoft highly desirable.
Fluency in Spanish and advanced knowledge of English are required
Database management; web applications technology and technology training experience.
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| Upload Date: | 04/13/2011 |
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