Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Standard view
Full view
of .
Look up keyword or section
Like this

Table Of Contents

1.0Overview of the Auto Service Request (ASR) Software
1.1ASR Feature Summary
1.2ASR Architectural Summary
1.2.1Close-Up of the ASR Manager
1.3ASR Installation Overview
1.3.1ASR Installation Guidelines
1.3.2General Installation Considerations
1.3.3ASR Installation Milestones Summary
2.0Designate ASR Systems
2.1Designate an ASR Manager System
2.1.1Size the ASR Manager System
2.2Designate ASR Asset System(s)
3.0Validate ASR Systems
3.1Create a Sun Online Account
3.2Register/Validate Systems in the Sun Member Support Center (MSC)
3.2.1 Register for Access to the Sun Member Support Center
3.2.2Log In to the Sun Member Support Center
3.2.3Validate Information in the Sun Member Support Center
4.0Assess ASR Systems
4.1Verify: Hardware, Solaris, Java, Network
4.2Telemetry Sources: Overview and Check
4.2.1Confirm Existing Telemetry Sources
4.2.2Initially Set-Up and Configure Telemetry Sources
4.2.3ILOM General Procedures Sideband Management Set-Up Up the Sun Server Hardware Management Pack (SHMP)
5.0Install the ASR Manager
5.1Prerequisite Tasks
5.2Install Sun Management Center (SunMC) Agent
5.2.1Download SunMC v4.0
5.2.2Install the SunMC Agent
5.2.3Install the SunMC 4.0 Add On Software
5.3Install Service Tools Bundle (STB)
5.4Check the Existence of SASM and Version
5.5Download the SASM and ASR Packages
5.6Install the SASM Package
5.7Install the ASR Package
5.8Register the ASR Manager
5.9Verify System and Activate the ASR Manager
5.10Crontab Set-Up
5.11What to Do Next ILOM: GUI Interface ILOM: Command Line Interface
6.3.3Enable M-Series XSCF Telemetry
6.3.4Activate ASR Assets Blade Assets
7.0Manage the ASR Environment
7.1ASR Asset Management
7.1.1View Status of ASR Asset(s)
7.1.2Generate Status Reports
7.1.3Generate Periodic Status Reports
7.1.4Create Test Alert
7.1.5Enable/Disable ASR Assets ASR Assets ASR Asset(s)
7.1.6Deactivate/Activate ASR Assets
7.1.7Add/Remove Telemetry Traps from ASR Asset(s) Telemetry Traps from SunMC and FMA Systems Telemetry Traps from ILOM Systems Add/Remove Telemetry Traps from M-Series Systems (XSCF)
7.2ASR Environment Management
7.2.1Register/Unregister ASR
7.2.2Starting and Stopping ASR and SASM SASM and ASR SASM and ASR
7.2.3ASR Emails Heartbeat Failure Notification Email Successful ASR Test Email Failed ASR Test Email ASR Service Request Email ASR Service Request Email: Blade Server Module ASR Service Request Email Rules Update Email Successful Registration Status Email Incomplete Registration Status Email
7.3ASR Network Parameters Management
7.3.1ASR Port Usage
7.3.2Changing the Default SNMP Port for ASR
7.3.3Configure ASR to Send HTTPS Traffic Through a Proxy Server
7.3.4Confirm SASM Network Settings
7.3.5Test Connectivity from the ASR Manager to Sun
7.4ASR Integration with Enterprise Monitoring Systems
7.4.1 Configuring Trap Files
7.4.2 MIB Location and Data Elements
7.5ASR Diagnostic Utility
7.5.1Delivery Model
7.5.2Configure the ASR Diagnostic Utility
8.0ASR General Troubleshooting
8.1Service Tools Bundle Troubleshooting (STB)
8.1.1Check the STB Agent
8.1.2Check the Service Tags Version
8.1.3Check Service Tags Probe
8.1.4Check Service Tags Listener
8.1.5Unable to Contact Service Tags on Asset
8.1.6Service Tags on Asset Reports Unknown or Empty Serial Number/Product Name
8.1.7Activation Failed for Asset <asset name> Due to Data Error
8.1.8stdiscover or stlisten Services are Disabled
8.2 Check the State of the SMA Service
8.3Check the State of ASR Bundles
8.4ASR Log Files
8.4.1Set Log level
8.4.2Set Log File Counts
8.5Error Messages and Resolutions
8.5.1Error Messages and Resolutions
8.5.2Only One Client Can Access Console at a Time
8.6Uninstall ASR
8.8ASR Fault Rules Updates
8.9ASR Manager Crashed, Move Assets to a New ASR Manager
9.0Installation Aids – Forms
9.1Installation Parameters Form
9.2ASR Systems Tracking Form
0 of .
Results for:
No results containing your search query
P. 1


Ratings: (0)|Views: 2,823|Likes:
Published by Jose Tapia

More info:

Published by: Jose Tapia on Apr 13, 2011
Copyright:Attribution Non-commercial


Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less





You're Reading a Free Preview
Pages 5 to 36 are not shown in this preview.
You're Reading a Free Preview
Pages 41 to 85 are not shown in this preview.

Activity (6)

You've already reviewed this. Edit your review.
1 hundred reads
1 thousand reads
Max Chen liked this
luisldn liked this

You're Reading a Free Preview

/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->