Operations Management/OPM 530
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ABSTRACT / SUMMARY
The topic of our project is operations scheduling. Our major focus from that topic isscheduling services. In our project, we choose to make a research on bakery. The name of thecompany is NR Hana Trading. NR Hana Trading use the name of NR Hana
akery for all itsbranches. The main business in NR Hana Trading is produce breads and cakes. NR HanaTrading started its business at Pasir Puteh, Kelantan. Then, they opened their branches that aretwo branches in Machang, Kelantan, one in Jertih, Terengganu and another one in Pasir Putih,Kelantan. The profit of this company earns approximately RM18, 240 per month.The objectives of the study are to identify we want to identify the scheduling of bakery¶sproduct and we need to identify either the company using forward or backward scheduling for their production. The company has it own mission and vision. The mission is to conquer thebusiness market at Pasir Puteh. The visions are to conquer the business at all places inKelantan and to become the number one producer of bakery and cake in Malaysia.From our survey, we know that to produce the cakes and breads, we need to know thescheduling of the bakery¶s product. This is they need to know the amount of the product thatthey produce everyday. They also need to make sure the quantity of raw material such as flour,icing, baking soda, sugar, eggs and so on are enough to produce their product. The companyneeds to minimize the time of producing cakes and breads that is when the company gets lotsof order they have to extend their work time. They also need to make sure the raw material thatbeen used everyday is fully utilized.
esides that, we also found that either the company using forward or backwardscheduling. From our survey, NR Hana Trading are using the combination of forward andbackward scheduling. Forward scheduling is the jobs performed to customer order. For example, this company taking order from customer that made order for special occasions.
ackward scheduling is begins with the due date of the final operations; schedules jobs inreverse order. For example, this company producing the cakes and breads for selling tocustomer everyday.