Jurong Country Club: Effective Change Leadership

Jurong Country Club provides recreational and social amenities for the high-profile professionalsand executives working or conducting businesses in Jurong, the industrial hub of Singapore. Sinceits birth in 1975, it has blossomed into one of the finest and most reputable golf clubs in Singapore,luring members and clientele from all over the island.

The brief

Continuous change and improvement is the norm at JCC, like other country club, innovation and continued excellence in customer serviceis key to continued growth. With the development of the IntegratedResorts, competitive pressure mounts and demand for high quality staff provides club management with additional pressure to lead change moreand more effectively.

The intervention

One of the most highly acclaimed leadership development programs underpinned by this model isGAINMORE

Golf - developed by Dr. john Kenworthy and world famous PGA golf teaching professionals, we use the game of golf as classroom and metaphor.In this customised half-day program, participants learn and develop their own leadership andmanagement capabilities through a unique, powerful and enjoyable golfing challenge. Participantsdo not need to be a golfer to fully participate in these events, even if they have never lifted a club before - if they know who Tiger Woods is, that is enough. Most groups participating have a mixtureof some golfers with mostly non-golfers. Whatever the make-up of the group, we have fullyaccredited and certified PGA golf professionals to teach you the basics or improve your technicalability, so that you can fully participate and enjoy this unique and enjoyable learning experience.Inthis programme, the focus is on Communication and Influence as a key process of leadership.

Before the non-golfers amongst you panic!

We know! Some of you are golfers, many are not. We’ve designed this program so that you can allfully participate and enjoy this unique learning experience. Our golf professionals will be teachingyou the basics or helping you improve your current golfing ability and all of you will be developingyour leadership capabilities through the facilitation of Dr. John Kenworthy, the author and creator of GAINMORE

Golf.

The outcome

After this training program, participants:• Understand the affect and effect of continuous change• Realise ways of handling change for yourself • Are proficient in helping and leading others to change• Know the importance of effectively communicating outcomes and goals• Are able to motivate yourself and others to change behaviours and work patterns• Value the importance of continuous improvement to achieve goals