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Executive Support System

Executive Support System

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Published by Sachin Kumar Bassi

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Published by: Sachin Kumar Bassi on Apr 19, 2011
Copyright:Attribution Non-commercial


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Executive Support System
Executive Support System (ESS) is a reporting tool (
) that allows you to turnyour organization's
into useful summarized reports. These reports are generally used by executive level managers for quick access to reports coming from all company levelsand departments such as billing, cost accounting , staffing, scheduling, and more. Inaddition to providing quick access to organized data from departments, some ExecutiveSupport System tools also provide analysis tools that predicts a series of performanceoutcomes over time using the input data. This type of ESS is useful to executives as it provides possible outcomes and quick reference to statistics and numbers needed for decision-making. The exact reporting tools and outcome of an Executive Support Systemcompletely depends on the ESS developer and it's intended industry use. For example,Cambridge Systematics has ESS to support the investment planning process for theMinistry of Transportation. The features and functions of this Executive Support Systemare entirely different from the Executive Support System developed by Meditech, whichis useful to health care organizations. Several companies offer pre-designed ExecutiveSupport System packages (usually suited to one particular industry), while others offer  packages which can be customized your your organization's needs.
Who We Are
At Executive Support Systems we understand how to achieve success throughtechnology. And more importantly we understand how to apply this knowledge to helpyou create business solutions to benefit your company. If you need solutions that focuson improving the efficiency and accuracy of your business processes, then we can helpyou achieve success to positively impact your business and improve customer loyalty.With more than 12 years of experience, we have been providing architecturalexpertise and innovative products and services to address the needs of virtually everysegment of technology in corporations nation wide.Our goal is to help you transform your  business into a strategic tool that provides crucial information to your employees andempowers them to make vital descisions.We provide our clients with the most qualified
trained industry professionals and present practical and effective solutions to improve business performance and achieve a competitive advantage.
Software Development
We provide custom web and desktop application development services according to your unique business needs. Our exceptional service and technical knowledge makes ESS asmart choice for our customers.
Systems Analysis and Design
Application Development
 Network ConfigurationDatabase Development
Network Services
Imagine trying to run a business without networked computers. For most organizations,that's not easy. Network-based communications is the backbone of commerce andcommunications. ESS provides communication and networking solutions that today's businesses need, and provides a reliable and scalable platform that grows with your  business.
Today's competitive markets demand that organizations efficiently and effectively sharecorporate information with their field staff, customers, partners, and suppliers. ESS reportservices enables organizations to transform data into powerfully shared information for insightful and timely decisions at a lower total cost of ownership.
Our extensive background in training allows us to help you with a wide variety of your training needs. Our training services include all aspects of your business. Our capabilitiesrange from back office to front office operations and use a set of comprehensive programs and training material.
Data Integrity
Continuous changes in operations may often create errors within your subscribemanagement system. These errors can weaken customer satisfaction and loyalty. Billingerrors can be caused by data inaccuracies, billing code changes or inadequate training.Incorrect charging to customers will have a negative impact on your overall operationsand bottom line.
Project Management
When planning an enterprise solution, it's important to remember that managing a projectis not a trivial issue. Our team is dedicated to helping you create and achieve all of your  project goals and milestones. Our knowledge, resources and capabilities gives you thequality service, insight and support you need.
Usability of a hyperknowledge-based executive support system for financial benchmarking 
Hyperknowledge is a new, ideal computer-based environment for working, learning anddecision-making. In this environment, different and contrasting views of a domain of interest are internalized by the user, enabling the development of a comprehensiveunderstanding of the domain. A financial benchmarking application has been created as a part of an executive support system. It has been verified and validated that the applicationis a functional hyperknowledge environment. However, the application cannot beemployed to its full potential unless it is highly usable, since otherwise the users wouldspend too much of their time and cognitive capacity in learning to use the system insteadof in learning to better master the domain of interest. This paper therefore focuses on theusability of the benchmarking application. The results show that the application has onlya few usability defects, is fairly easy to learn and remember, and is relatively efficient touse.
Index Terms:
financial data processing; hypermedia; decision support systems; human factors; user interfaces; hyperknowledge-based executive support system; financial benchmarking;

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